estimate with a reasonable price point for the work. Marc was the primary mason on my job and he…read moredid exceptional work - He has years of masonry experience, takes pride in his work and was very tidy and thorough. There were surprises along the way (e.g., missing chunks of foundation as a result of previous retrofits) and things beyond the actual foundation (unpatched holes in the bottom exterior walls). Action Restoration went above and beyond to resolve my issues and it is amazing how warm the upstairs floor is now! I cannot say enough about how rare and pleasant it is working with a company that follows through on commitments, answers when you call, 30+ years of expertise, respectful of clients, and, most importantly, human beings that are there to help you, not to take advantage. I give Action Restoration a solid 5-star rating across the board: Communication: 5 stars; Professionalism: 5 stars; Quality of the work: 5 stars; Cleanliness: 5 stars; Overall Experience: 5 stars.

I'm from outside the Ottawa area & needed guidance on a particular type of concrete repair for an…read moreOttawa client, dealing with surface imperfections on a retail floor. Action was generous with their time & offered a couple suggestions on how to deal with the problems. While not in their normal scope they referred me to a company who could look at it for me. Should another project come up in the Ottawa area Action will certainly be the first call.

I have not used Eric's so I can't totally comment on everything they do, however they are working…read moreon my next door neighbors house. My neighbour seems really happy with their service however that is not why I chose to write this review. I have dealt with many contractors over the years and never have a had a team be so incredibly courteous. No matter who you are talking to they are friendly and accommodating. All the neighbours have been talking and this feeling is universal. Just a small example, they are working in our driveway and have fencing around the whole. Our door is down the driveway and I asked that when they are done for the day they make sure to push the fence away from our house so that my wife can get the stroller down the driveway even if no one is there to help. They were totally understanding and every single day since the fencing has been pushed back. The organizational culture of service is truly incredible. Kudos to everyone there.

From the owner: It is our mission to bring peace of mind to our customers so you can rest assured that all your…read morefoundation repairs will be completed safely, per industry standards, and that there will never be any misleading warranties, guarantees, or unexpected surprises on your final bill. We strive to provide you with a lasting solution that will ultimately help increase the value of your home. We believe that customer satisfaction is the most important outcome of a job well done. We truly take pride in the work we do, and we understand that foundation repairs can be a costly undertaking for homeowners. This is why we encourage you to hire a reputable, honest, and experienced company that will do the job right the first time.

Initial assessment made in June for a two week job and was to be completed by end of August. That…read morewas the pitch by the general manager. Contract signed a few days later stipulating that work would begin before the end of August. Job not started until mid September and still not completed by end of October, 6 weeks later. After contract signed and before work started the project manager said that the job would never be completed in two weeks, however she told me twice that once started her crews would not be pulled off to do other work. There were periods from 3 to 8 days when nobody appeared on site. 25 feet of corner foundation was open to the world and left exposed for a week with some plastic sheets blowing in the wind. Crews did not know from one day to the next if they were returning to my home to continue work. My calls to the front office were received with comments about how crews can't work in the rain ! Retaining walls were not removed but buried just beneath the surface; I stopped one crew from using a Sawzall to cut buried plywood only inches from an underground natural gas line. In frustration I terminated the contract and hired two independents to finish the job. Consequently other contractor schedules were thrown off and ultimately unable to finish work before the winter set in. During the final conversation with the general manager he only said that he would take my complaint as "constructive criticism" never once apologizing for the inconvenience. If you do hire this company to work on your home expect to have them demand a cheque from you every few days for each small step of work they complete. At one point I had an email requesting payment for work no yet completed. I do not recommend this company.

Excellent, professional service. Ottawa Structural fixed my window well, waterproofed by exterior…read morebasement wall and filled it the surround 12 feet with gravel 8 feet deep to prevent any seepage to the foundation. They did a great job, came back and checked on it after the winter thaw, and we have had no problems with it since. One thing though - they are expensive, but they guarantee their work, and you get a quality job.

Pick up what Sam's roofing guys left at my driveway Did a…read moregood job at the roof Good and fast work But got rid of the bin so early before finishing putting all garbage in Please pick up what your guys left behind. Thanks All picked up with no extra charge Will be using Sam's roofing for indoor renovations Thanks

From the owner: Sam’s Roofing & Waterproofing ~ Over 30 yrs combined experience ~ We specialize in all types of…read moreroofing systems ~ Commercial & Residential in the Ottawa region ~ Call today an book for a free estimate

I highly recommend avoiding this company for any foundation work. My experience with them was…read morenothing short of frustrating and financially disastrous. In June 2023, the owner insisted on full payment in cash, along with a guarantee. Once work began, they left my foundation uncovered for 3 months! The owner didn't answer his phone or emails. After 3 months, I finally received a call asking for an additional $20,000! Claiming it was unexpected, which is completely normal in this industry, I refused because I couldn't afford it. The owner refused to reimburse me, and I had to hire a new company. Don't make the same mistake I did; hire another company!

crack doctor fixed problems others could not…read more Michael Theriault is also a nice a funny guy.

Great to deal with. Took the time to explain things to me and my needs. Highly recommended.read more

Giving them a 1 implies they did something. I had them replace my sump system (Great system - I…read moregive it a 5. The system requires annual inspection and servicing All went OK (not well - they were always late), then they kept no booking (sorry that person quit and we are replacing him) booking dates, cancelling them with excuses,, cancelling without explanation and eventually just ghosting me. I went to Atlantic Basements, explained the situation and they fit me in, in short order

Working in a customer based industry I know how important it is to always make the customer happy…read more Joel Goyette and his company Foundation Works goes above and beyond for their customer. This past October of 2013 I needed to get my foundation repaired. Their professional and efficient manner is much to be admired. Joel provided the most competitive and reasonable estimate that I had seen. Every aspect was efficiently communicated and gave me a sense of ease dealing with this major concern in my foundation. I have nothing but wonderful things to say about Joel and his company.

From the owner: Whether you use your basement as a place to store extra furniture, boxes of precious photos, a…read moreplayroom for your children or as extra living space for the whole family, your basement provides the foundation for your entire home. It is vital that its integrity remains stable and it is water, mold and moister free. A wet basement that presents any of these issues can compromise the very foundation that your home depends on to give your family a stable, safe and healthy environment. The value of your home will be greatly compromised by a wet basement that shows signs of deterioration caused by mold or moisture problems. Make certain that you maintain the financial and resale integrity of your home by having basement waterproofing performed by Foundation Works. Choose the company that understands the unique issues that exist throughout the Ottawa & Cornwall regions when it comes to keeping your basement dry and leak free.