I wouldn't usually use Chads but recently called them to take me from Spondon to Stockbrook…read more They came within 10 minutes and it cost me just £7. The driver was pleasant and very polite. He didn't have his mobile phone on at all and the journey was very swift. He even took the quickest route which they don't usually tend to do these days instead taking you all round the houses. I would definitely use Chads cars again.

Driver caught fly tipping, ask to send driver back up to collect the 1/2 ton of paving slabs he…read moredumped & they have failed to do so https://www.youtube.com/watch?v=Kt6LmAwm11g

While waiting for them for 40 minutes I received about 6 messages and a 2 phone calls telling me…read morehow the taxi was getting closer and only 4 minutes away, then the last text said "Your ride has been cancelled". Don't use them.

Horrendous service, if you need a taxi in the morning, I wouldn't bother. Booked taxi last night,…read moresurely it would be on a first come first serve basis. Apparently not, but still happy to hold the charge for about a week. deleted the app and will never use again!

Driver pretended he didn't know about bridge closure in Burton so he could charge us double on the…read moremeter. He mentioned it nervously four times or so and I could tell he was lying about the traffic as a real pro driver would know about a huge bridge closure. I would never call this taxi service again and warn others to stay away.

very good service arrived on time and got us to the airport in good time. Looked after our…read morechildren's car seats while we were away have used twice and will do again

From the owner: Provision of minibuses up to 16 seatsread more

I tend to stay with this company as they are local to me but the key is reliability. A taxi firm…read morethat is unreliable is useless. They have quite a few cars which is essential if you need instant availability and cars can generally be obtained quite quickly. Overall a good local firm well worth keeping in your contact list.

Great taxi service from East Midlands Airport to Northampton. Good price and safe car. Driver…read morehelped with the suitcases and was very polite. 5 stars from us. Thank you.

Abbey do seem to be one of the more reliable taxi companies in Derby these days. On average they…read moreseem to come in about 20 minutes once called. The drivers can sometimes be a bit ignorant. They don't say hello when you get in the car and they don't turn the radio down. I don't like getting in a taxi and listening to some Gansta rap with effing and jeffing all over the place especially when I have children with me. I also object to being in a cab and the driver is talking on his phone. You may see from some of my other taxi company reviews that a lot are guilty of this. Abbey do seem to be one of the few taxi firms that can find my house. Some of them seem to think my street doesn't even exist. The fares are quite reasonable too.

From the owner: Derby's Number 1 local private hire firm!read more

Honestly one of my favourite taxi firms to use! I suffwr from anxiety and usually hate getting in…read moreto cars, especiallu with strangers but i Used them tonight and had a driver that went by Rocket, he was absolutely lovely, funny and made my journey from Branston to tutbury very calming and enjoyable. Can not say a bad thing about this taxi company.