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    720 Inspections

    5.0 (1 review)
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    Home inspection

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    2 months ago

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    Backwoods Plumbing and Construction - Mainline Drain Cleaning

    Backwoods Plumbing and Construction

    (4 reviews)

    I have never, ever felt the need to write an on-line review, but here is my first one. I was taken…read moreadvantage by Backwoods Plumbing, which is completely my own fault. Unfortunately, I cannot recommend them. I needed plumbing work done under my house. After the fact, I found out they had charged me about one and a half to double what other companies would have charged for the same work. I questioned them about the cost, and could not get a good reason for the price discrepancy. My bad for not doing my homework. Against my better judgment, because they had promised me a discount on future services, I called Backwoods recently when the flushing system on my toilet went bad. They sent someone out, he messed with the toilet handle, flushed it a couple of times, charged me, said it was all good. Toilet stopped flushing again. Sent same guy back out. Same thing, he thought it was working, it wasn't. Contacted Backwoods again. They completely raged on me in a text message. Wow - can you say "completely unprofessional." I replied as kindly as I could, understanding that they are busy, etc., so can they please schedule me when they get the time. They said he would. Never contacted me, I contacted them again, said they would get to me in the next week. Never did. Texted them again. Never heard back, and still haven't. All I can say is - do your homework, and I hope you have better luck with Backwoods Plumbing then I did.

    Leaving for work, I noticed my whole yard and driveway was flooded; our well had sprung a leak and…read moreneeded immediate repair. I called at least 5 plumbing businesses and Shelby with Backwoods Plumbing was the only person to get back to me. Shelby and his crew were able to come out to our house that very day. In a timely manner, they located the issue (tree root had grown through pipe) and repaired it quickly. Thankfully we were up an running with water that same day. Issues like this are often stressful and Shelby kept me briefed to every step of the repair and estimated costs. I cannot recommend Shelby and his crew enough. If you are looking for timely and professional service, Backwoods Plumbing is the obvious choice.

    720 Inspections - home_inspectors - Updated May 2026

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