i am reviewing a company called 707 Resource Management .
DO NOT use this company ! DO NOT sign their selfish careless tricky contract! otherwise, you will be charged unfairly , treated badly and you will recieve lots of overcharges from them.
if you want to end this contract, you have to give them 12 months notice , otherwise they charge you a huge amount panalty ! so i had given them 12 months notice! but felt so bad as someone took advantage of me but i can not do anything as they did a such tricky contract which i did not read carefully before i signed. so be careful....
if your bin is inside a gate in your yard or garden, then you can not lock the gate or have to give them a key of the gate, otherwise they will miss the collections but still charge you. i had been so many times charged as our business openning hours 9am to 6pm, we can not open the gate beyond these hours, but they play tricks and all the time visiting outside business hours. so i give up and leave our gate key beside the gate, which made our business unsafe. but they are most selfish business and customer service team i never met.
if you do not care of overcharges, then sign with them, if your bin is a little bit over full, they will charge you overweight charges...they never charge themselves while they missed a collection time and rearrange another time to collect your bin even the bin getting really bad smells..
if you can not speak native English, like me, you may be treated even worse. i had been treated so rude by a racist lady in their team, so if you are not native English people think 10 times before you join in ...
if there is a van or a car or anything in front of your bin, then the driver will walk away and issue you a normal collection charge for his visits even the bin had been left untouched. as i had just been charged £16.96+VAT for a visit but bin was still untouched since he said a van blocked his way to the bin, which we can see that he can walk around the van. anyway, they just want your money but do not want to serve you.
I can not be more regretful that been misleaded signed a contract with this company 2 years ago, and i am still waiting for the contract to be ended for the 12 months notice period.
this is my own experience , if you want to try this company out, then hope you good luck...
i am reviewing a company called 707 Resource Management . read more