A really cute coffee shop! We were confused by the name, but when we got in, we saw all of the…read morecomfortable couches and it made sense! Unfortunately, we came in right before closing, so we couldn't stay and hang out, but it would have been a great place to hang out and do some work or have a chat. The service was really friendly, and the pumpkin spice latte was great as well!

This is an interesting coffee spot. I came in on a random weekday while my dog was getting groomed…read morenearby. I liked the big communal table in the middle and sat there. There were some other people playing a card game at the other end of the table. There's also other tables and couches around. I also liked the separate kind of game room in the front, seemed like a great place to host a small book club or meet with friends. As I was scanning the menu to make my drink selection, I felt the eyes of both baristas staring at me the whole time. I kind of felt out of place or like an outsider for some reason. Maybe it's just me, but it made it uncomfortable. The coffee selections were pretty basic and I don't remember any food options but I wasn't looking either. It does seem like a comfortable place to chill with a drink or get work done, especially with all the couches, but it was a little too dark and somewhat odd to me.

Best coffee hands down! I love there French roast and I usually don't like French roast coffee.read more

Excellent coffee and service. Very knowledgeable and willing to answer questions. Very fast. I…read moreplaced an order and was able to pick it up the next day. The Rwandan coffee makes a fantastic espresso. After trying mail order and other local places, I'm very happy to have finally found a reliable source for my caffeine fix.

I've been to this location plenty of times. Very dependable. My go to order is the Turkey Havarti…read moreBragel with a chai latte.

Always great service and the drink options are great! The owner is so welcoming and friendly. So…read moreglad they came to the neighborhood.

The coffee was great, everyone in there was nice. The employee was working by himself and he did a…read moregreat job!

I wouldn't recommend this place in a heartbeat. The customer service for the guy running the place…read morethis morning was horrible. I asked if they had more cream and he got an attitude. The quiche sitting out on the corner just asking for the health department to come do a walk through. The list of violations this place is break is prolly endless. I support local and am from out of town but I would strong suggest staying away! My wife's iced latte tasted like mold.

Pizza bagel was super duper chewy and gluteny but flavorful. The mini donuts were great! All were…read morecake. Miniature greasy moist globs of flavor. The Christmas shortbread glazed cookie was relatively dry and flavorless.

The line was long on a Sunday morning NBC, but it moved quickly and the staff were very friendly…read more The choices for breakfast foods, bagels, breakfast sandwiches, and donuts were plentiful. We went with a few donuts, a couple bagels, and iced lattes. All were delicious! Apparently this building is an old general store for the city of Willoughby. They did a great job of making this a business for the modern century while still keeping a lot of the historical aspects. While I didn't get a chance to go upstairs because it was reserved, the signs said you can rent the second story for parties, showers, etc. I imagine it would be just as charming as the first floor.

I love the look and layout of this cute cafe! They have amazing vegan options to try and fall in…read morelove with! I went there for the first time and tried their chocolate chip cookie which was great! I also tried on of their breakfast bagel (bacun, sausage, egg and cheese) on an everything bagel which tasted good. Overall the service was super nice and helpful to me and made my experience super easy and pleasant. Will definitely come back k to try more vegan pastries!

I do not think words can fully describe how wonderful of an experience I had at Birch Cafe. This…read morebusiness is just 10 minutes from my childhood home. I did not live in Cleveland as a vegan, and being able to come home and support a local vegan business gives me so much joy. I went with my sister and husband and we each ordered a sandwich and hash brown patty. I also got the Buckeye Latte because when in Ohio you have to have a buckeye! The employee at the register was so patient, kind, and knowledgeable. I asked her many questions, and she had an answer for everything. The latte was the right level of sweetness and so smooth!! It is challenging to get quality vegan lattes and this one I would order again in a heartbeat. I enjoyed the Chipotle Turkey sandwich, my husband ordered the ham and cheese bagel sandwich on a French toast bagel (employee recommended combo), and my sister got the Fiona Hammich. Birch cafe makes their turkey and ham in-house and I was so excited to try their vegan meats. Of the sandwiches I was happiest with the Chipotle Turkey sandwich. The spicy mayo on it was delicious and it had avocado too! I thought the turkey was hearty, a good texture, and flavorful. It didn't remind me of turkey but I honestly like when vegan meat is clearly plant based. My husband's bagel sandwich was a wonderful breakfast treat. The bagel choice was fun as it added a sweetness to the savory meal which is a favorite flavor combination of mine. My sister LOVED her sandwich. For me I enjoyed the flavors in my turkey sandwich more, and she was fine not sharing more than one bite with me. We purchased a large chocolate chip cookie and a turkey meal to take home. The chocolate chip cookie was one of the best I ever had. It was soft and chewy. I would definitely stock up on those cookies next time I am visiting. The turkey meal was such a fun post-Thanksgiving Day treat. My family loved the carrots the most! They were in a creamy horseradish sauce. It was so unique we all could not stop talking about the flavors. Thanks, Birch Cafe, for an amazing experience. I will certainly be back next time I am visiting family.

I have been buying the whole bean Double Rich Chocolate flavor for years at Erie County Farms in…read moreErie. It is my go to coffee. I hope to visit one of these days.

Although this is a wholesale coffee roasting company you can buy their coffee (cherry almond and…read morebreakfast coffee with espresso to name a few!) at various locations such as Natures Bin in Lakewood and Apples Grocery stores. Great vintage coffee company still roasting great coffee. You can also order direct with a 6 bag minimum (free shipping) by calling the number above.

Kyra was amazing! Very good service. She ran all the way to my car after forgetting the hot sauce…read more Great energy!

The sleepy city of Willoughby has arrived with a second free-standing Starbucks! (A third Starbucks…read moreis located in the Target store at Willoughby Commons.) This is a much different Starbucks than its slightly older sister, which just opened up at the end of 2018. And unlike the dark decor of its sibling just a couple miles away, this Starbucks has a lighter, more cheery interior that feels more open. Service was good and what you might expect from Starbucks. The parking situation is so much better here than the other Willoughby Starbucks, making it a bit more accessible and a lot less rutty and bumpy (thanks to fresh pavement).

Awesome family restaurant. Authentic. Delicious. Satisfying portions. Great service. Even claim…read moreingredients are sourced well. They have a little marketplace of beer and wine and a big dessert case. Pretty decor with a Midwestern diner vibe. Had a great calm breakfast there with the family- will be back for sure! We drove 30 minutes for this place from Cleveland and it was well worth it.

I wasn't sure where I wanted to go to breakfast this morning because the City of Willoughby (in…read moretheir infinite wisdom) decided to block off the entirety of downtown for a festival. So no one could reach the downtown businesses. So on my way home I came across "Cafe Europa and Bistro" in the Pineridge shopping plaza. It's a small storefront in the middle of the plaza, run by a European family - husband, wife, and son. When I walked in I was a bit surprised that the place was entirely empty because the parking lot was nearly full. The son greeted me warmly and told me to choose any table. He brought me water (spring water) and a menu. We chatted a little. I read the short, very to the point, breakfast menu. And settled on the "Healthy Breakfast". The young man was exceedingly friendly and kept up a running conversation the entire time. His mother was in the kitchen preparing my breakfast. And the entire thing took on a surreal feeling as if I was in the kitchen of their home as a guest. A marvelously fresh breakfast appeared very shortly thereafter and I began my breakfast, as the running conversation (admittedly a bit one sided) continued. An oversized mug of excellent coffee appeared quickly that really was excellent. Time flew by and before I knew it I was reading to leave. The young man asked if I would like a ginger shot, on the house before I left. I thanked him but said no. I paid my $16 bill and after a few pleasantries, departed. All in all it was an unusual experience. Excellent food, good service, nice people... but maybe a little too personal... maybe? I don't know. It was just different. I guess I would just say you should give it a try and see what you think.

This is my first time to this coffee cafe and it definitely won't be my last. I got the purple…read morepotion and it's delicious! They have great dairy free options and it was easy to navigate the menu online. I love the look of this coffee cafe it's very modern and easy to navigate! Service was great and very welcoming!

The drinks are good. But not great. I pretty much only come here with my girlfriend. The staff are…read morevery friendly and helpful if you have any questions. I give four star because the drinks are not that great for five stars. But they are not three star either.