This location was terrible. I was in the neighbourhood exploring and decided I needed a ghetto pumpkin latte and a disposable e cigarette (the joys of quitting and cravings). When I went in I noticed the place was dirty. It was about 1 pm on a Saturday, not drunk-o'clock when you'd expect the place to be rough looking. I like to add coffee to my ghetto latte so it has more kick. Tried every coffee pot (like 5 of them) , all empty. Decided I'd go for the latte straight up. Poured it from the machine, went to the counter to pay. Staff members were busy elsewhere, not at the cash. The worker eventually made her way up to ring me in. Told her I wanted the e cigarette, didn't know what I was talking about. I pointed to it. She grabbed the refills on the shelf underneath instead of what I was pointing directly at. I said no and tapped the display plastic right where the product I wanted was, she still didn't get it. Then we got to play the game "raise your hand one inch up... slightly to the right... no, your other right... little further.... no, no, back! Yes, that one". Anyway, I pay for my stuff and leave. Get around the corner and taste the latte. Way hotter than any other location (I drink this garbage daily for the month of October) and it is water. I go back in, tell her the drink is watery and ask for a refund. She says "no, pick another flavor". I'm not even in the mood. I snap at her that I wanted the damn latte and since I couldn't have it she would need to do her job and give me my damn money. She refunded and I left. I think I'll stick to the regular location beside my work. read more