Absolutely Inexcusable Treatment -- Walgreens Hinsdale (Willowbrook Road)…read more I recently visited this Walgreens to refill a critical eye drop prescription for my advanced eye disease. This isn't a casual medication -- missing doses risks irreversible vision loss. I called ahead at noon, spoke directly with a technician, confirmed they had my drops in stock, and was assured one would be held for me. I confirmed twice. My doctor also called earlier to make sure everything was set. I arrived promptly at 7:15 PM, only to be told they had nothing on hand. I patiently explained that I had spoken to someone earlier, gave my name (Lee Robinson), and asked them to check. For 30 minutes, I waited while they attempted to reach the technician I had spoken with. Understandably, mistakes happen -- but what unfolded next was unacceptable. For the next 45 minutes, I begged for help identifying any nearby location that could fill my prescription tonight. Instead of providing clear answers, the staff simply rattled off Walgreens locations without providing addresses or verifying inventory. When I asked which stores were open late, they vaguely pointed me to a few -- but again, no real help, just dismissive answers as if I was interrupting their evening. At no point did anyone -- especially the head pharmacist, Tanya -- show even basic empathy or urgency. I wasn't treated like a patient, or even a human being. I was treated like an inconvenience. Tanya repeatedly ignored my questions, avoided eye contact, and carried on with other refills while I stood there desperately trying to ensure I wouldn't miss my medication. Walgreens -- you are in healthcare. People don't come to you for fun. We come because our health depends on you doing your job. I didn't choose to have a disease that steals my sight. I didn't choose to rely on these drops to stay alive, functional, and able to see my kids grow up. But your staff made it abundantly clear that my situation wasn't important enough to warrant even minimal effort. The complete lack of accountability, professionalism, and basic human decency displayed here was disgusting. Walgreens, you should be ashamed. I will never return to this location.

This is based on the Customer Service and dedication Thomas gave to my order. I was working on a…read morehuge Genealogy Christmas present making 16 photo books. Thomas found a mistake and we worked together to correct it. If he had not contacted me and gave 100% it would have been a nightmare. Anyways thank you Thomas for being a good person and great employee. Thank you Jim

Give the larger woman who works in the mornings and on Saturdays a quick refresh on customer…read moreservice. She is absolutely the rudest person I've ever met. She's got a nasty disposition every time I stop for gas or smokes. She's atrocious!!!

I just didn't like that the lady tried to scam $1 off me. $1 Dollar!! So I'm trying to buy a Naked…read moredrink that is posted for $3.99. And the moment of paying the lady adds an extra dollar. So now she wants me to pay $5+ with tax for a $3.99 drink. I told her her tags on the merchandise is wrong. She said ok and looked away.

The worst card selection you have ever seen in your life. Outside of that who knows but Walgreens…read moreis like stepping back to what is still leftover from opening in 1995

This Walgreens used to be a comfort store for me to go to and now when I walk in I can't even make…read morea joke with the cashier without getting a new asshole ripped open. I wouldn't recommend coming here. I wouldn't recommend coming here for medication. I wouldn't recommend coming here just to calm down from a panic attack. It's really sad what customer service has come to.

As of late, it is one of the cheaper places for gas in the area (suprisingly because it's a Mobil)…read more Use the app for deals and free stuff. They have a bathroom.

The good news is the store has lots of items/stock. The bad…read morenews is there is no room to move around comfortably in the store. They have recently decided to have gambling machines on site and that took a huge chunk out of the store. Looking into that area, I have no idea how anyone can social distance in that space, but I am not into gambling so "not my monkey, not my circus". My "circus" is the fact that we went into the store to purchase cold drinks, but there was 8 people in line and no place to safely stand apart. The line went down one isle across the back and up another isle. With only one cashier on duty, obviously they need to hire additional cashiers for this shift. The kicker was the sign on the door said "Masks Required", yet 2 people standing in line did not have on masks and no one in management said a work. So much for the sign on the door.

horrible car wash. was not working and was not staffed. tires one side didnt get clean at all…read more employees there are lazy.

The cashier was rude and yelled at the majority of costumers in the building. Overpriced products,…read morethe bathroom was not well cleaned, and overall was not a good experience. Definitely choose another gas station.

It's a gas station, sometimes the customer service is great sometimes it's Mediocre…read more It's a great place to get gas or snacks. Speedway has a loyalty program that allows you to save money on your gas when you get enough points. That's my favorite thing about Speedway!

I have been a customer from way back i was treated disrespectful when I asked clerk for help talked…read morevery nasty gas spit on me and asked for help was told it was my problem when asked for her name wouldn't give it asked for corporate number told me to Google it a customers cleaned my car so wouldn't blow up fire department said i had very heavy smell of gasoline and to make sure to wait to drive because it smelled like gasoline I contacted corporate some man from risk management called when found out I didn't have after effects he then basically hung up i said I was treated very poorly and rude he told me I would be contacted never was gas on shoes he told me they would pay never did. This has caused me a lot of anxiety and my blood was off the charts.