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7-Eleven - Exxon Mobil

3.5 (13 reviews)
Open • Open 24 hours

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3 years ago

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7 years ago

Paulie is the man, he gave me a free slurpee and said I work hard, my dude you work hard. I love this store

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8 years ago

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8 years ago

I live right by this store and walk here all the time during the summer great service

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7-Eleven

7-Eleven

2.0(3 reviews)
4.4 mi
•$

I am an African American female, I stopped in this 7-eleven today at 6:32 p.m. on my way home. I…read morepurchased a pint of Chocolate Fudge Tracks Go Yum ice cream ($3.99) and a plain brownie ($1.19). I took my bag in my house upon arriving home. I took the ice cream out the bag and wanted to warm my brownie as I always do. There was no brownie in my bag. I went to check my car looking on and under the seats. I called the store speaking to a female sales person, she asked the male clerk if he had waited on me. He said he put the brownie in my bag. I assured him that the brownie was not in my bag. I was constantly put on hold, so I decided to return to the store which is 7 miles from my home. The female salesperson said her manager said there was nothing he could do about it and that I would have to wait until they checked the register and the camera the next day. By this time I was very upset having driven 7 miles to correct their error the salesman had waited on me and another customer at the same time. I demanded the manager be recalled and I be allowed to speak to him. He was very rude (Nick) stating that this was a privately owned store and there was nothing he could do. that he didn't know what I did with the brownie from the time I left the store and got home. He implied that I could have dropped it, eaten it, or was trying to STEAL MONEY($1.19) from his store. He said the owner is a lady named Donna. he refused to reveal anyone's last name. If this is an example of Good customer care, so be it. I don't think I would have been treated this way if I were C. Referenced as a $1.19 thief. He said he would reimburse me for the ice cream because that is all he could prove that I purchased. SO MUCH FOR GOOD CUSTOMER SERVICE, I guess you think being privately owned allows you to be insolent to customers!!!!

They've got "mask required for entry" signs all over the place, yet employees walk about with…read moretheirs around their necks and don't say a word when every other customer through the door doesn't have one on, even if they're actively coughing while in the store. Went here for a while hoping it'd improve but from now on I'll be going somewhere where they give a damn about the customer's well-being.

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7-Eleven - Exxon Mobil - convenience - Updated October 2026

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