This Pilot is small and crowded no matter what time of the day you visit. Truck parking is tight,…read moreand really only one way in so if you're fond of blind side backing this is the place for you. Pilot should think about expanding this location or build a new one in the area.

Drivers do not attempt to stop here! Do not attempt to fuel here! You will not be able to park and…read moreit will take you 45 minutes to fuel. There is no room here and trucks just park in the middle so no one can get in or out. It is like this 24 hours a day.

Went to this local Valvoline on September 16th. Had not even reach 6,000 miles. During that time I…read morehad to get four "top offs" of 3 quarts of oil. My KIA requires 5.1 quarts. That is a total of 17.1 quarts of oil. After the last "top off" on November 28th I asked them to check for any leaks. Instead the manager Iziak just filled my vehicle with some type of oil. My vehicle takes the full synthetic 5w20. Then he had me drive off. After 564 miles my engine blew. KIA sorento engines have a recall on them from 2012 - 2017. That is why I bought the vehicle. But when the KIA dealership did their investigation they noticed that the engine was seized. The dip stick was not registering any oil. Then they lifted on the rack. Removed the under carriage panel and found the OIL PAN PLUG WAS NOT IN THE OIL PAN. So when I asked for them to check the engine for a leak, I expected that they would check. Instead I was given excuses that they did not know how the plug would fall out, BUT THEY WOULD NOT TAKE ANY RESPONSIBILITY. They blamed KIA and the dealership. KIA nor the dealership had anything to gain. KIA did not even know that Valvoline did the oil change. Not even that but KIA had other KIA Sorento getting engine replacements. My vehicle was NOT singled out by the dealership to blame the oil change. Lastly, I was told by Valvoline Corporate that the store or regional manager would physically go out and conduct their investigation within 2 business days. It's now 6 business days later and they NEVER looked at the vehicle. They just made an arbitrary decision that it was not their store. So, did they really check the oil plug ? Not in the amount of time I was there. I even got out of the vehicle on one of the occasions and no one ever removed the panel. They just filled it up, and blamed KIA for excessive oil burn. 17.1 quarts ??? I don't think so. What oil did they put in, since I know where the synthetic oil I get is kept on the back wall and not the oil "hose" they used ? TAKE RESPONSIBILITY AND REPLACE MY ENGINE, AND PAY FOR MY TOWING AND RENTAL CAR !! Sadly I took it to them because I believed they had integrity. NO THEY DON'T *** You state you "completed" the investigation. You did not even go to the dealership to check the vehicle. You say it's been "resolved" . How ?? I received no denial letter. All I have heard is that there are "red flags". What are the "red flags".

Used to be a great place. They have a new crew that' doesn't know how to work together. Waited an…read morehour behind one car while other line came and went. Won't be back.

ABSOLUTELY DO NOT TAKE YOUR CAR HERE. The owner is a scam artist who preys on individuals that have…read moreless knowledge about cars to scam them. My boyfriend had an engine replacement done here that took almost a month. Upon receiving the car back (after they took apart all of the circuitry of the car for the replacement), the engine light came back on, the left blinker stopped working, the horn stopped working, and the backup camera stopped working. As of a couple of days ago, the car would not start and come to find out the starter has gone bad. We got a full diagnostic report at another mechanic immediately prior to taking it here and there were no issues with the starter. We are within the month's warranty but the owner is refusing to discount anything for fixing the starter because "they can go out at anytime." However, if it was fine immediately prior to their work on the car and within a month, it has gone bad, this is on them. I tried to reconcile the issue with him on the phone and he laughed at us like we were stupid when we were trying to explain our concerns, said " are you a mechanic?" and when I said no, he said "then you know nothing." and then finally, he hung up on me when I threatened to report him to the attorney general's office. In addition, one of his own workers disclosed that he does cheap work and gouges customers for it. Without a doubt the worst interaction I have ever had with any type of business in my life. Please do not bring your business to this man.

This is a great place to take your vehicle whether it be a truck or a car they can do it all! They…read moregave me an honest opinion, a fair price and I would go back anytime five stars!!

Incredible service from reliable, trustworthy folks. They helped me out immensely when my car…read moretotally died on the interstate during the Christmas holidays. I'm from out of state and they came highly recommended from several sources. My car was no longer, but I was in great hands and they supported me through the car crisis! Shout out to Runyons.

These people don't even deserve one star. I Took my vehicle there to replace a Slave cylinder, they…read morecharged me $400 even after I purchased my own parts. What they said would take "just a day or two" actually took two weeks. Once I was finally able to bring my car home it worked great for one week and suddenly it wouldn't start. After some "investigative mechanicing" we discovered the starter that we had purchased less than two months before leaving our car with Runyon's Sunoco, was broken almost in half. The starter must be pulled and put back in place in order to complete our initial repair. They broke my starter, said nothing about it, then when I called to ask then to repair the rubber runner on my door that they tore off in exchange for breaking an expensive part, the gentleman hung up on me. Do NOT TAKE YOUR VEHICLE HERE! Terrible!

Great addition to the Teays Valley area. Quick & friendly drive thru services. I am in the area a…read morefew times a year visiting family and love have this quick stop available. I ordered a matcha with oat milk, no sweeteners and it was good. It does taste like their matcha mix is pre sweetened. Mostly enjoy the convenience of this spot.

Nice new Human Bean coffee drive-thru. Friendly service…read more They didn't have any stickers, tho - very sad.

Nothing better when you're traveling, then kind courteous people with gas and snacks!…read more Everything was clean well organized, and the staff were all friendly! Everyone was helpful. Everything was clean.

one of my favorite gas stations when i'm going on road trips . they're always so clean and…read morewelcoming . they have so many foods that are cooked to order , so everything is always fresh .

We did one stop here at the one stop. We need to go to the restroom and get some snacks and exactly…read morewhat we did. It was a clean overall environment and decent price is what you expect.

Convenient convenience store that's right next to the West Virginia Capitol building in Charleston…read more Easy in, easy out. Back onto the interstate in a second, or head up the hill to the airport and return your rental car. Pump printer worked fine, the shop was well stocked with sodas and candies and other "road food." Exxon.

This stop was a must. Thank goodness they had a clean bathroom, and every counter was clean. They…read morehad food that was hot and available, and the customer service was good as well. Good place to stop for a break.

This was a very nice gas station. Food selection was pretty good, cashier was friendly, and the…read morebathrooms were clean.