Had a car in this shop for well over a month. It was always hard to get ahold of them and hear any…read moreupdates. When we got it back the break fluid cap was in the middle of the hood and they hadn't checked for break fluid leaks. All of the break fluid leaked out of the car within a day. This is unacceptable if they had it for a month they should have checked for a break fluid leak. When I called to speak with them about it they denied it and were very rude instead of being at all helpful like a good business. Will never visit this company again.

Honest repair shop,been here for years,usually busy so you know they are competent and not a ripoff…read morejoint. They replaced my heater and intake manifold for far less than competition.I have been ripped off big time at someother places( not in Mountain Home) so I keep going back here.

My 4 Runner had a check engine light, and another light, was running rough. Monday Morning,…read moreURRRRGGGGGGHHHHH. Used my Progressive Insurance towing app. Mike from Carters was there in less than 1/2 hour. This is 7 AM. and he was at my house by 7:30 AM. He was friendly, polite and my dogs loved him. He got it towed to The Shop for me. Great guy. Good Service.

I have used Carter and Sons for the last few years and would not go anywhere else. They have always…read moreprovided exceptional service in professional and expert manner. They treat everyone I have seen in the office with friendly respect and provide full disclosure and a discussion of what will be done/needed. I recently had an unfortunate accident out of town and had my vehicle towed here. They not only were able to fix the multiple problems but did so quickly and saved me a significant amount on the repairs than what I would have received from a dealer. Definitely the go to maintenance and repair auto shop in this area.

Bob P. Was experiencing a strange problem with the EGR…read moresystem on my Ford diesel. Since this occurred immediately following some service work at the Ford dealer and, knowing how dealers sometimes do the pull-and-replace method of troubleshooting, I took my truck to Elite. They gave me an appointment, took the truck in when I arrived, performed diagnostic evaluation on it, performed a forced limitEd power run to clean the particulate filter, served me a delicious piece of birthday cake, and were through in two hours. Everyone was friendly and courteous and prompt. I was really pleased and will be returning when I need service again. A good experience.

I have had several autos repaired by Elite. Always a professional experience. Nick is a great…read moremechanic. Heather in the office is phenomenal. I highly recommend Elite.

Great shop to bring your vehicle to. Owner and techs are highly skilled and personable. Rates are…read morevery competitive. I highly recommend them.

Set an appointment with this repair shop at the recommendation of a prior customer. They took my…read morevehicle in immediately at the scheduled time and completed the repairs in the time slot I was given. Great service, friendly and good listeners when requesting service. I was provided with an itemized list of the work done and the materials used. The actual service final cost was less than originally quoted me. Great place and good service. I highly recommend it!

I spoke to Justin at Mountain Motors and requested a quote for some service work. He was very…read morefriendly and helpful. It did take him a couple of days to get back to me with a quote. During that time I realized I had an outstanding manufactures recall on my vehicle. Because of that issue I made the decision take it to the dealership. I will however keep them in my mind for future service I may need. Justin was very understanding and supportive of my decision, great guy!

Mike is one of the best people I have come by for a while. Not only did he get me an estimate but…read morehe went the extra mile to help me when he didn't have to.... His response "it's the right thing to do" I can't rate this place high enough Stand up man! Would not take my Rv ANYWHERE else.

We just moved to the area and my truck was nearing it's 100,000 mile checkup. We took it to C&C…read moreand we extremely impressed. The owners were very polite to us and answered all of our questions. No work was completed without our approval. Prices were reasonable. Had an issue about a week later with a code warning popping up and would not dismiss. I stopped by the shop without an appointment and they stopped what they were doing, read the code, let me know what it said and reset the truck. The issue was nothing major and I felt comfortable driving it back home. Highly recommend them for your car repairs.

Very rude owners. Did repair work on my car without approval and demanded payment without…read moreexplanation of what they did to the car. Mechanic told me to get the fuck out of his garage or pay. Never going here again nor will I recommend anyone here.

Chase is rude and has no customer service skills and we'll jump on elderly men and women not a good…read moreplace to take your vehicle!

I made an appointment one week ago.. The owner made it for today Tuesday . he also told me to…read morecome in early so I live 5 miles out of town. I got up early. I got there early just minutes after 7:00 AM.. I was told it would be a three hour job so I took my dogs and I walked around the university. I got back at 10:30 AM and noticed my truck was still in the same place.. receptionist behind the desk was flirting with a customer whose car was just worked on and told her she got $103 discount. So when she left, I said is my truck done he said no we've just been swamped this morning well why would they specifically tell me to come in early, and then take others ahead of me. I definitely won't be going back here anymore. this guy behind the desk didn't have any customer service like maybe might apologize no.