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    609 Store and Spa

    4.5 (4 reviews)
    ModerateDay Spas
    Open 10:00 am - 10:00 pm

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    Sea Spa at Congress Hall - Manicures and pedicures at Sea Spa inside of Congress Hall.

    Sea Spa at Congress Hall

    3.5(33 reviews)
    0.4 mi
    $$$

    My wife and I booked two 90-minute massages at the Sea Spa at Congress Hall. We arrived about 15…read moreminutes early, checked in smoothly, and enjoyed some refreshments in the relaxation room -- a nice, calm start to what we hoped would be a relaxing experience. However, my treatment experience was extremely disappointing. When my massage therapist, Michelle, met me in the hallway, she quickly walked me to the treatment room and rushed through the instructions while moving things around the space. Toward the end, she wasn't even facing me, so I couldn't hear her clearly. When I politely asked her to repeat the last part, she sighed audibly before starting over. I clarified that I only needed her to repeat the part I couldn't hear, and she did -- but the tone already felt impatient and unprofessional. A few minutes later, she reentered the room and said, "On your back, dude." I was taken aback and asked her to repeat what she said. When she did, I asked, "What did you just call me?" She widened her eyes and replied, "Dude -- you are a dude, aren't you?" At that point, I told her I was done, gathered my things, and left. My wife and I enjoy getting massages regularly, and this was by far the worst experience I've ever had -- not only because of the unprofessional language, but also because of the dismissive attitude that turned what should've been a relaxing, rejuvenating session into an uncomfortable encounter. The spa itself is beautiful, and the front-end staff were kind and accommodating, but the service I received from this therapist was unacceptable for a resort of this caliber. I truly hope management takes this feedback seriously, as the rest of the experience -- the setting, amenities, and our excitement for a shared relaxation day -- was completely overshadowed by this interaction.

    I have used the spa several times this past summer, recommended it to my friends and even brought…read moretwo in. My last treatment was back on September 23. I just received a call from the spa that I missed my appointment for this morning that I scheduled with Tammy back on the 23rd of September. Two things - the 22nd is my husband's birthday so I'm sure I would not have scheduled it for today. 2nd, after being in the service industry for over 30 years, I am disappointed that I never received a confirmation the day or two before I had my appointment. I believe in the past I received a confirmation at least the day before my treatments. In any event, I understand it's a holiday weekend and they are charging me a $100 no show fee. That amount certainly isn't near anything I've spent at the spa for services and products over the past summer so the $100 no show fee is the last transaction they will be getting out of me.

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    Sea Spa at Congress Hall - Cute yellow-striped cabana-style treatment rooms for my massage.

    Cute yellow-striped cabana-style treatment rooms for my massage.

    Sea Spa at Congress Hall - Sea Spa at Congress Hall, Cape May, NJ

    Sea Spa at Congress Hall, Cape May, NJ

    Sea Spa at Congress Hall - Sea Spa offers an enticing selection of ocean-inspired facials and beauty treatments.

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    Sea Spa offers an enticing selection of ocean-inspired facials and beauty treatments.

    609 Store and Spa - spas - Updated May 2026

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