Expand Furniture offers a fantastic shopping experience! The prices are fair and reflect the…read morequality of their pieces, and browsing the showroom is easy and enjoyable. The atmosphere is modern, welcoming, and inspiring, making it fun to envision new setups for your home or office. Even when the store is busy, it never feels overcrowded, and the staff are knowledgeable, friendly, and ready to offer helpful guidance. Best for anyone looking to find stylish, high-quality furniture with excellent service!

A full refund is processing with my credit card company, which is excellent. They say they've had a…read morehard year with COVID and many supply chain issues, which I can rather relate to! Also sounds like they're going to hire more staff (to fix the many, many communications issues) and add notes about Italy's annual August vacation to the page. Their head was very apologetic and helpful on the phone, so hopefully things will improve!

What can I say, I was trying to recover some dining chairs…read more I was unable to do it , so I turned to Foam & Home Decor Jas was so amazing she did all 8 seats for a great great price and fast like 3 hours. I am recommending her and this company, just seeing the quality of what was leaving was amazing She rocks Thank you Jas

First time visiting here. I must say that sales support was outstanding. They were knowledgeable…read moreand very helpful in determining best product and design for our application. See Nook photos. The finished pieces were done within a day, I was impressed. Would high recommend them to get Best value for price with friendly and knowledgeable staff.

Finished product not as expected: warped table tops and wrong colour…read more We were excited to find a place that made custom solid wood pieces, and locally! Unfortunately, we are sadly disappointed with our experience here. When we sat in the showroom and discussed with the salesperson the design of the coffee and end tables, we sat down on the display couch which is the same model as we have in our home. We specified that we were ordering the tables to match the couch and said that our couch legs were espresso (as per their couch on display). The salesperson wrote espresso on the order; however, neglected to offer to show us a colour sample to select from, which would clearly show that their espresso was a different colour. When we received it, not only was the colour wrong, but the table tops were warped. I have photos showing the extensive warping and the colour mismatch. However, Yelp has removed the photos as it is against their guidelines for me to post photos which support my review. I do still have the photos available. They said they would have the builder fix the warping, but that we would have to pay for the restaining of the tables! All in all, the owner, Blair, rectified their errors. They added supports within the tabletops to correct the warping. Although Blair was not present at the time the salesperson took our order, he passes the colour error onto us. Unfortunately when we ordered our tables the salesperson did not have a system in place confirming that we had seen and received a colour sample. Our sign off was simply agreeing to "espresso" written by the salesperson on the quote and invoice. In the end, we paid an additional $168 to have the colour corrected for both of the tables. This amount was more than what was originally quoted to us, as there was no mention of a custom stain charge at the time we placed our order.

After several weeks of searching for a new sofa, we came into Creative Home Furnishings and got a…read morefew ideas. After a couple weeks pass by we are finally ready to make our purchase, a locally made Stylus sectional. The price was a bit better than other places we checked out that sold Stylus. We mainly worked with Garreth, who seemed to be still a little new as he had to go to the boss for some of our questions. No big deal because I'd rather him do that than give us incorrect information. After we we decided on fabric, we were told that the fabric might potentially be on back order. Sure enough, a few days later we get a call indicating that the fabric is on back order and that we would have to wait a few months unless we go for another fabric. We didn't like any of the other fabrics so we decided to wait. When speaking to Garreth over the phone, he did say sometimes the fabric does come in early. I didn't believe it, but to our surprise, the sofa was ready a few weeks before the estimated date they gave us. I'm not sure how much of that is Stylus actually receiving the fabric earlier than expected, or Creative over estimating the date. Maybe both. Either way, we were happy. The only thing I would take a star off on is a little bit of disorganization. We came in twice and made our purchase the second visit. A month later I received a call from the boss asking if we're still interested in the sofa. Well... we already ordered it and at this point, it was well past the date we were notified that it would be on back order. I think she was following up from our first visit, but it should have been noted that we already came back and made the purchase. They also took down both my and my wife's phone number. So every time they called us, they called us twice. We'd be at home and my wife would take the call. Then right after, they would call me. Or they would leave her a voice mail and then call me saying the exact same thing. I don't know, maybe some people prefer that, but it's a bit redundant if we're living in the same household. Overall, the service and quality of product is pretty good here. I would recommend it if you're willing to spend a bit more to get a quality product as all their furniture is solid wood.

I gotta say, I'm really impressed with this furniture. I bought a couch and bed, and they're great…read morequality, especially for the price. And honestly, the fact that they're easy to clean with a dog is a major bonus. I would definitely recommend it.!

Just moved back into the area and needed to get a few things. Now with the events over the last…read moreyear I see the importance of supporting local businesses. So In my search for some new furniture I was pleased to find that q living furniture locally sources their furniture( atleast the pieces that we looked at ) the pieces we looked at are made to order. The warranty on the framework of the sectionals are top shelf, and the fact that the manufacturer is local within 45 minutes of the show room was a major selling point. The staff is extremely knowledgeable and super friendly they are extremely easy to talk to so if your unclear or have a specific idea in mind for your living situation I highly recommend you stop in and check them out. Oh and if you're worried about the coronavirus they stick to the guidelines set forth by the provincial health order/mandate.

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

My lovely solid maple Tangent storage bed was delivered last Thursday afternoon. The delivery…read moreservice was great, no fuss, no muss and the bed was assembled in no time flat. My daughter and I had visited the Vancouver showroom on W 10th at the end of October. Maria took so much time with us explaining how the frame could be customized: I wanted the headboard a little lower, with some of it open to the wall behind it, rather than solid wood right to the top. Nothing was too much trouble. Then she showed us the different wood stains I could choose. Personalized service throughout. Several times later, I emailed questions to her; her answers were prompt and detailed. As promised, the bed was delivered a week ago, early February, as promised. The Coquitlam store also kept me informed on a regular basis of the ETA. I was provided with the contact for the delivery men and they in turn also gave me a window of time for next day's delivery, then called just prior to arrival. Several days after delivery I heard by phone again, to find out if I was happy with everything. I am so happy with the design of the bed, the professional finish on the wood. It suits my bedroom perfectly. The four drawers operate smoothly and provide good storage. After seeing the mattress in the showroom, I had decided to order it, too. It is amazingly comfortable and the total height when on the frame is very manageable for my 5 ft. 2 in. size. Such professional service from beginning to end. N.V.C.

We bought a very expensive Natuzzi white leather couch which has turned blotchy yellow. After many…read morecontact attempts to resolve the issue we are told that we used the wrong leather cleaner and it's not their fault. They offered us a reduced cost off a new couch from their store. This couch is in perfect condition except for the yellow blotches. We have spent thousands and thousands of dollars at this store and this is called customer service?.... Buyer beware is my lesson learned. I do not recommend dealing with this company. Inspiration furniture takes your money and then it's tough luck! Not their fault!

Bought way overpriced furniture for 3 rooms of the home (living/dining/familyroom) thinking it's…read moregreat quality and design. It's been 4 years and look at the seams of the leather!! It's cheap leather that wasn't dyed professionally. Appear more to be faux. High end leather get dyed deep into the material. Should have been better to buy from the brick for fraction of the cost. Now our sofa looks like a zebra

Rob was great with service and price. We had an issue with the backorder as we already sold our old…read morefurniture and Rob lent us a couch for free until the new couch set would come in. Once it came in it was delivered and set up professionally right away

GREAT PRODUCTS THAT ARE WELL MADE AND STURDY I bought a bed and a couch from them several years ago…read moreand today I'm getting a new dining room table and chairs, plus a new mattress

I found Urban Decor online as I was searching for a local furniture store that sells sofa beds…read more After reviewing the selection on their website, we decided to visit the store to see the sofas in person. The sales associate who assisted us was friendly and helpful, but we decided to come back another day to consider our options before making the purchase. When we returned, we were assisted by Amer who was just as helpful and friendly as the sales associate we met on our initial visit. We made the purchase that day for delivery the next and added on the pick up service they offer for a fee. Amer was proactive with calling beforehand to ensure that we would be home to receive the delivery, and we managed to set a time that would work for the both us. The pick up and drop off went well. We were in a building with no elevator so we decided to carry our futon down to the entrance before their arrival. Once they got here, they carried the sofa bed all the way up our staircase and into our suite. Overall, I would definitely recommend shopping at this store if you're looking for furniture. The prices are reasonable, service is excellent, and the process was efficient!