Any small business owner, who is looking for a virtual office, please take my genuine advice to…read morefind somewhere else than Regus. They will do many sneaky way to charge you more and not provide a reasonable customer service to discuss about those charges that you never thought you will be charged. Here are what happened to me. 1. I signed up for month-to-month payment. They said there are no hidden charges but just one month+deposit. I read everything in the written contract and it seemed like there is no other charge. I signed up. 2. As soon as I signed up, they automatically billed me for 2 months of rental+deposit. I asked them why they charged me for June rental already if this is only May 4th? They said that the way things work. I asked for refund of June because I am only supposed to pay May+deposit. They said, first, I need to pay everything. I refused. 3. Then they charged me for late payment when it hit June and forwarded to collection. 4. I really hated to be charged for more late payment and screw up my credit scores so I paid everything May+June+deposit+late fee. By the ways, they gave me all those phone numbers (probably I got 8 different customer service related phone numbers) and email addresses. NONE of them returned a human-written email or answered by a human. None of them. They answered the phone once, when I paid my money but none of other calls and emails. 5. I called their numbers and emailed several times (to different emails) to get deposit back but all the phone numbers either put me in hold forever or hung off. (WOW!) So, I could not get my deposit back. 6. I wrote a negative feedback on Google Review. The owner of Regus Manhasset wrote me a reply and said I should email this matter to customerservice@regus.com so I did it. 7. Guess what? I emailed to customerservice@regus.com and the computerized reply from Regus said "Your message to customerservice@regus.com couldn't be delivered....etc. In conclusion, they charged me multiple month, not answered any customer service, did not return my deposit. I am a very busy person who hesitate to write any review to anywhere but I decided to write this so I can perhaps save any potential victims who are really trying to do their best in small businesses. My friends, who are reading this review, please, I warned you. Dear owner of Regus, are you going to give me a reply that says, "I am sorry to hear your experience. Email customerservice@regus.com......" again?

From the owner: For more than 30 years, we've helped businesses find the right way to work by creating the perfect…read moreworkspace for their people. Our extensive network of locations enables companies of all sizes to work wherever and however they need, being part of a global business community of 2.5 million people.We believe in giving businesses choice, flexibility, and access to a thriving community. We create bright, inspiring workspaces that can be customized to individual needs within consistently professional environments. Our office space, coworking environments, business lounges, and meeting rooms come with everything taken care of. Experienced, friendly teams organize all the details and services so people can be more productive and stay focused on what's important.Our office products also offer a benefits program with exclusive discounts and bespoke procurement support, ensuring businesses have access to tailored solutions that enhance their efficiency and value.Our flexibility sets us apart. Everything we do is on flexible terms, so businesses can effortlessly scale as needs change and take on workspace that's right for them today and tomorrow, wherever they need to be. By building a global network of workspaces, we enable businesses to work closer to home, closer to clients, and closer to new opportunities.