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    581 South Storage

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - 581 South Storage

    Self storage

    Vehicle storage

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    2 years ago

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    Smart Move

    Smart Move

    (26 reviews)

    Whenever possible, I believe it's best to support your local businesses. In this case, we did. We…read morehired Smart Move to relocate my mother from Raleigh to Wilson. Not only did these young men show up on time, but they handled the move with ease. I really liked the way the two guys worked together as a team to negotiate the best way to move the many boxes and furnishings that my mother had... and to add to it, they didn't take all day to get her from one place to another, and to place and setup in her new apt like reassembling her bed. If we had it to do all over again, I would make the same choice.

    If I could give zero stars, I would…read more Smart Move completely mishandled my move from start to finish. They showed up with the wrong size truck, which meant I was forced to move two car loads and two additional truckloads myself because their truck couldn't fit everything. That alone is unacceptable and completely unprofessional. To make matters worse, they showed up with TWO moving blankets. For an entire third-floor apartment move. It was shocking. How do you send a moving crew out that unprepared? Ryan and Steven, the actual movers, were nice and tried their best but they said they never send just two guys to do a third floor move. I was quoted for 2 1/2 hours, and somehow the job dragged out to 5 1/2 hours, leaving me with a bill that was nearly $700 MORE than what I was quoted and budgeted for. No clear explanation. No accountability. This was a third-floor apartment, and the person I booked with failed to write that down, so they only sent two movers. Completely unprepared for the amount of work involved. My family and friends worked harder than the actual moving crew did. We were carrying items and making extra trips while they moved at an unbelievably slow pace. It honestly felt like we were paying them while doing the majority of the work ourselves. When we reached out to the owner hoping for a fair resolution, he was not helpful at all. It took three days just to get a response, and their "solution" was to credit us for ONE hour of work. After all of that. So now I'm left with an extremely high bill that I never agreed to and never expected, for a move that was mismanaged from the very beginning. This was hands down the worst moving experience I have ever had, and I will never recommend this company to anyone. If you value your time, money, or sanity -- DO NOT USE SMART MOVE.

    581 South Storage - selfstorage - Updated May 2026

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