I was opening a bottle of wine and chipped our quartz countertop. Called the company that did the…read moreinstall and they wanted $250 for the repair. Contacted Deluxe Granite through the Yelp app and they responded within a hour. I was able to set up a time and for $100 less than the other company. Leif arrived right on time, even a little early and walked me through the whole process. Within 10 mins he had the chip patched and sanded. He color matched it so well. He was masked the entire time. My wife couldn't even see where the patch was. Great experience. Definitely would recommend.

Over the last several years, we planned to relocate, and put quite a few improvements/repairs into…read morethe old house, and after moving to Tucson, decided to make some upgrades to the kitchen, including replacing the countertops. We've dealt with a lot of contractors - flooring, tile, electrical, handymen, and I have to say our experience with Deluxe Granite was by far the best experience of all these different projects. We are absolutely thrilled with every aspect of our experience! First of all, just the planning and communication aspects were fantastic! Rene was great to work with. So was Sharon, handling the office administration, she was easy to work with too. Rene responded quickly, came out to measure, showed us some options, and communicated clearly about the process, the timeline, etc. We ended up going with granite, although we weren't sure initially if it would be quartz or granite, and we're really glad we went with granite. She showed us a photo of the slab, and that was good enough for us, we chose not to look at it in the showroom, and when it did arrive and got installed, it was completely true to the picture, so we were quite happy with the way it looked. The entire process took very little of our time. I could not believe how quickly both the initial consultation with Rene and measuring the template (thank you, Nick!) took, let alone the actual installation (removal of existing and installation of new countertop). Leif and his assistant (sorry I didn't remember his name) did an excellent job. They showed up on time, got to work, tore down the old countertop, installed the new one, it seemed like in no time we were looking squarely at our beautiful new countertops! Leif was really personable and highly skilled, and communicated clearly about care and maintenance. This company is doing something right. They must have figured out a great business model. Consult, select, measure, take template, order slab, tear down and install. No problem. Well done. We did get other bids before choosing Deluxe Granite and some of them it seemed like it would take weeks or months, or we wouldn't get what we really wanted, or there was some kind of compromise somewhere. Not true for Deluxe Granite. We were happy with selection, material, timing, communication, installation, and cost! We are grateful for Deluxe Granite's work. Couldn't be happier. They even have excellent contacts for tile and handyman work. In fact we are having the tile work start tomorrow for the backsplash, which will look great with the new countertop! This was the best experience with any type of home installation or repair project we've had. I would HIGHLY recommend Deluxe Granite to anyone in the Tucson area.

This is the worst return process I have ever experienced. I purchased four barstools online and I…read moreput one of them together so we could see how it looks in our home. My wife did not like it. When I called to make the return, I was told I had three options. One option was to pay for the four separate shipping labels I needed to get at a cost of $248.14. despite the total of all four barstools was $623. The second option was that I can make one return per month as a member and since I wasn't a member, I could only do that if I became a member. The person on the phone said it's free to make the return but I had to pay $19.95 Plus tax to become a member in order to make that "free shipment". And I could only get store credit . The third option was that I could go to any carrier I wanted and pay for them to ship it back. None of these options allowed me to take it to any store as I was told there are no longer any stores. That was false. I also had to disassemble the one barstool that I had assembled, and I needed to make sure they were all wrapped up and placed back in the box in the manner in which I received it! That alone is a very special talent. Given that this is Presidents' Day weekend, and I wanted to take advantage of the sales that we're going on, they could not expedite anything such that if I wanted to use the store credit to now purchase a different set of barstools, the timing of their process would not make that happen. And we noted that the same barstools we looked at went up $50 per barstool from the pricing. It was the other day. The return process was that once they received the boxes in hand, they would take up to five days to review and determine if everything was satisfactory and then if it was satisfactory, it would be another 24 to 48 hours to actually get any credit. Basically we would miss the window of the sale. On the phone I was told that if they could see that the item was scanned, they would give me the credit early so that I could use the Sale pricing but then in my follow up on the email after having shipped the items back that was reversed. This is absolutely the worst return experience I have ever experienced in all my years of purchases in store and online. ! If there was a way to give zero stars I would. These people are absolute crooks !

Just stopped by to look for a Rowenta iron. They had 3…read morestyles, the one I wanted was there but it was on the shelf as new, but a return. No back stock. Keep looking.

Sam came to our home on 2-4-2026. He wanted to make sure my husband and myself were home. When he…read moregot here he started in on a lengthly dissertation of his company. We finally stopped him because we only wanted a bid on replacing our tub with a walk-in shower! My husband had to leave for a previous engagement. Sam wanted to reschedule as he insisted that we both be there. I finally told him I would be making the decision on the color and such as my husband left those decisions up to me. That seemed to take him back. Anyway, for a simple job he gave us a quote of over $14,000.00! This isn't a tile job, but 3 panels and floor pan! I had the impression he didn't t want to work with women. It made me feel I was to dumb to make those decisions. Look on the Yelp reviews before you make any decision as they paint a very different picture than the one he wanted us to believe.

This company called me back and refused to give me a quote or meet with me if my husband was not…read morepresent. I am making the decisions regarding renovations and have the money. My husband does not have time for it & does not want to be involved. don't bother calling them if you're a female. Poor customer service.

So glad I was in contact with Jordan here. He sure knew the business, and how to find what we…read moreneeded. Would highly recommend this business.

I have had a great experience working with Tile Outlet for a modest kitchen remodel in my historic…read moreSam Hughes home. Jordan and the other helpful staff at the showroom were knowledge and patient with me, as I vacillated between different materials and became unsure of what to pick since granite and quartz are a bit of an investment. They were very kind, patient and kept with me while I worked through my choice. Then the owner, Kara came in and she was great too. She was patient and knowledgable, while also creative and smart as she helped by coming up with a solution to my design and budget dilemma. I left happy with every aspect of the interaction, service, price and quality. I am returning to work with them for the balance of my remodel, to pick out tile for wainscoting and other needs. Thanks, Tile Outlet and thank Kara! I could not be happier.

We went here to look for a kitchen sink to go with our new countertops. The building doesn't look…read morelike much from the outside, but once you walk in there are displays all over. Kaylene worked with us to find a sink we'd be happy with. She patiently worked through the numbers for a few different sinks. There was no pressure and she told us to go measure our cabinet and give some thought as to what we'd most like. We picked it up last week and think we'll be very happy with our choice. It wasn't cheap, but the quality will make it worth it.

I got a call this am. A couple more items from the list came in yesterday. I was asked by a…read moreYelper how the master might look when done. I posted a pic of the example we will use. Same Vanity.

We needed a small granite slab for our laundry room and Paul, and Taylor were so helpful in helping…read moreus select a slab-moving several pieces a rod for us. They also explained how best to secure it over the washer and dryer. Taylor and Paul came to our house to measure and explain how best to install it. We found the price to be fair and the service wonderful. We literally had it installed less than a week after selecting the remnant piece. They were so pleasant, positive, and kind to work with. Such a pleasurable experience.

We hired this company to remodel our kitchen and bathroom. You did a horrible job. We later…read morediscovered that the company was not qualified to do the job, nor were they licensed they were not registered contractors, with the ROC.. What you did was illegal. You received your ROC after the contracts were signed.That is illegal.The company also falsely represented their license during the legal proceeding status.This company warrents an investigation.Anyone that is not licensed with the ROC can only do a thousand dollars and under. Cabinets were installed crooked uneven and even upside down. Cuts in the materials were rough and misaligned and some parts were missing. The bathroom layout was off by 3 inches from the agreed design. When we raise concern, the company hired an attorney and we were forced to retain our own legal counsel. We attempted to resolve this directly but were unsuccessful. What they did was not only illegal, Tried filing a lawsuit against us. What they did was illegal. I just want others to be informed of our experience and to request accountability from the business.

We remodeled our master and guest bathrooms and I chose CounterTop Designs from one of several…read morelocal installers. This is a mom and pop business as my preference is to always work with the owner. Samuel G is experienced, the quality of he and his team's work is excellent, and his pricing was very reasonable. Correspondence from Viviana (office) was prompt and clear. In addition to the bathrooms, we needed a countertop for our buffet and found the perfect granite and color from Samuel's remnants. As an aside, my plumber paid Samuel a compliment as to the accuracy/placement of the stone's drill holes while installing our shower and vanity fixtures. We have a third bathroom to remodel and Samuel will be our installer of choice for that future project. RP

Wow! There's so many great things to say about this company; from their professionalism, quality,…read morecommunication, timeliness and price. I recently had all of the counters replaced in my house with high quality granite. Every aspect of the job was exceptional and I feel like the price was more than fair and reasonable! I selected some remnants for my bathroom counters, dining buffet and gameroom bar and selected 3 slabs for my kitchen counters. Everything was done to perfection, from the cuts to the installs, and they were right on schedule for when they said the installs would occur! You'll be so pleased to go with this locally owned company for any of your countertop needs!

Beautiful displays, I love that it's a small, family run spot. They have great prices go check them…read moreout. It's also very clean inside, the employees are professional and very kind, I'd come back.

I would love to rate Apex higher since James and his helper did an amazing job. My problem was with…read morethe non existent customer service and follow-up. After the $15,000 contract was signed, I have had to make all of the contact. The shower doors were also ordered in the wrong size and had to be reordered. After 15 days of hearing nothing, I called all morning and the phone just rang. I finally called their phoenix office and they eventually got through. Then, I was told "Oh, the doors just arrived today!" ( I doubt that) Then they wanted to install them next week. So, Five Stars for great product and installers. Zero stars for sales and customer service and follow-up.