TOP NOTCH! Great communicators from the estimate to the end of the job! Came on time, did what they…read moresaid they were going to do with professionalism and honesty!! My chimney looks great! Thank you Brandon and Jennifer!!

Adam did a great job on my chimney! They also helped me get financed when no one else could, great…read morevalue. Central Masonry did a rebuild and i couldn't recommend them enough!

Terrible, dishonest, deceptive, rude, and unresponsive company. It has now been over 3 months since…read moreI made the major mistake of having Central Masonry and Chimney, Inc. in Dolgeville, NY (they also purport to have a location in Syracuse, which is questionable,) do a chimney inspection on a home that I was considering purchasing. Despite their repeated promises of giving me a written estimate for necessary work (I needed a fireplace insert and a woodburning stove, which they told me they could do,) which was a necessary element for me to negotiate the purchase price of the house, they have continuously failed to do so (and, obviously, 3 months out, they are never going to do it.) Because of their failure, the real estate negotiations fell apart and I have lost the house. In addition, despite their website clearly promising that the inspection was free, they charged me a whopping $362.64. When I asked for a refund, this is when they started ghosting me. NOT what a professional, reputable company does! I cannot speak to the quality of this company's work, as, because of them, I never got the chance to live in the house, but, based on everything else I've experienced with them, I would be very leery of hiring them to do actual work. However, I can most certainly speak to the complete lack of professionalism, integrity, decency, and honesty, all of which are greatly lacking. If, despite my warning, (and those of a number of others on multiple review sites where I am also posting,) you proceed to contact them, you can expect to have to make numerous (I stopped counted at 12,) unanswered phone calls, (they only have one office worker, who only answered the phone or returned my voicemails 4 times out of the 12,) have their office close down with no notice or explanation for several days in a row during the week, be told that they will perform agreed-upon work for you that will never be done, charge you an outrageous amount for what they have offered online as a "free inspection" and then, on top of it, lose the inspection information, text (not even call,) YOU for it, and then, when you point out that this is their responsibility, not the customer's, behave in a highly unprofessional manner toward you (I have retained the very rude texts from their employee who did the inspection and then texted me.) Unbelieveable. They began ghosting me whe I contacted them the week after the inspection asking for the written bid, which, as they knew from the start, was essential for the real estate deal to proceed. I was told, repeatedly and effusively, that they "promised, absolutely," I would have it no later than the next day, "just as soon as the owner signs off on it." Still waiting, 3 months later. I've had plenty of home inspection, maintenance, and restoration work done with multiple companies, all over the country, and Central Masonry and Chimney, Inc. is, by far, the least honest, honorable, reliable, or professional. Please profit from my very disapponting, frustrating, and regrettable experience and go elsewhere to an actually reputable company. And please check them out THOROUGHLY; my real estate agent gave me the referral to these guys (she has since had it removed from their company's recommendation list...she was there with me during this inspection and was also very unimpressed with my experience,) and make sure you aren't going to be ripped off and abused like I was.

Thorough, expedient, good price, and done in less than two days. Courteous consultants, and capable…read morestaff.

Mike and his son Chris and crew did an outstanding job with my roof!!! Very professional and…read morequick! Got my house done in a day after going above and beyond with fixing issues that I had. I highly recommend their team if you need your roof taken care of. Did I mention how clean and tidy they left everything? Outstanding!!!!!! Very satisfied customer, Tracy

by far the best experience you could ever ask for. the crew was amazing, non stop all day with…read morequality workmanship. would highly recommend mike peters. they did everything they said they would and then some. thank you

Fence looks great! The crew was fast, efficient and skilled. Best pricing quote I received, and the…read moreowner Cody is very polite and knows his stuff!

When they came to my place for measuring our property for an estimate they said, they wouldn't do…read morewooden panels, the first picture they have is wooden panel fence. So, not sure what that was about.

My husband is so happy with the experience that he had today! We needed a patio poured, but it was…read morenew for us. The delivery guy was super helpful, and incredibly nice!

Matt of Top Hat Chimney Sweeps came out to clean and inspect both my fireplace and woodstove. He…read morewas careful and began by spreading a drop cloth over the hearthstone. So thorough was he, that it was a two-hour visit in all. He inspected both facilities from inside the house and on top of the roof. He spent a fair amount of time evaluating how best to remedy the mantel, which is not affixed. He took a tour of my crawl space and inspected the boiler vent. He took a courtesy peek at a second fireplace in the house (though that was unscheduled). He even surveyed the property to determine the best place to store a cord of firewood. At all times, he was professional, informative and polite. He is quite knowledgable and articulates his findings in layman's terms, with an intent to have his customer fully understand the scope of the recommended work. He is extremely safety-minded and presented me with photographic proof of the damage he found. He provided me with a printed evaluation, on the spot, of clear and existing fire hazards in this house, and a comprehensive estimate for necessary repairs. When I am able to make such repairs, I will certainly call upon this company to handle the job, based upon Matt's overall presentation. He conveyed a sense of confidence in his capability regarding his field. The fee for the visit was less than expected, as it was decided not to do the cleanings at this time. For the time he spent and the detail he relayed, the cost was well worth it compared with the potential catastrophe of a house fire.

We have had multiple experiences with Top Hat and consistently EVERY TIME that experience is…read moreunderscored by nothing less than superlatives ! Corey has been here to inspect & clean the chimney , as well as to provide us with a reliner with Matt's assistance. TRUST = their hallmark and in this business it's invaluable. We can not say enough about this company. We were initially referred by a close friend and for his advice we will always be grateful. Louise & Ken K.

Val and his crew just finished a siding job at my home. Couldn't be happier with the result, gave…read moredetailed quote, stay in that budget and was great with my Type A personality. Clean up was spotless, would never know they were there. Would highly recommend for any exterior work.

We've had Val and his crew do work on our screen porch and on the door to our garage, our back…read moreporch stairs, and our front door frame. They are reliable and they do great work. We're happy we've found them. We'll definitely call them for future projects.