Pretty basic service. Nothing over the top. What I have noticed is not just this place but with most of the nail places, the prices are skyrocketing, however, the service is not improving. I got a basic manicure with nail polish not even clear and it was still $20 and I was in and out in 10 minutes. I've been alive long enough to remember when manicures were $8 and then $12 with no polish no overlay no gel nothing... read more

Not like it used to be. I only get my feet done by Mrs. Helen she is the best for that. I tried her nails so I can't speak on that. Pricing has gotten ridiculous high and they have a high turnover never the same people there. Mrs. Helen is the longest worker except for owners. read more

Would not recommend coming here they are tough an very rude man did my nails an I hate them the most read more

5 Star Nails & Spa - Waxing Near Me - Rocky Mount, North Carolina

Went to get my eyebrows done today I explained wanting to keep my eyebrows thick and how I just wanted a clean up for my birthday in a couple days. Instead I received half of my eyebrow waxed off, not very great read more

This place used to be nice when they first opened but they have gone downhill dramatically. I would not recommend them anymore at all. I keep trying to give them a second chance and I am disappointed every time. Today my nails were filed so crooked and he cut my finger and made no comments about it. When they first opened, the shop used to be nice and clean but now it is dirty and dusty. read more

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We had appts for 10:30 but got there a little early. They were able to get started in my full set but my mom and sister had to wait until 10:30 when more staff were available (not an issue). Not sure of the man's name but he did a great and quick job on my full set. My only complaint was that I had to clean up around my nails myself and ask if I could go wash my hands. I also go the spa pedicure which was okay. The water wasn't that hot and it doesn't necessarily feel as if I got a pedicure. It's now been a couple of days and my feet don't feel smooth even though I haven't been on them long enough for them to not be smooth. I don't live in the area, but if I did I'd return for fingernail services and would willing to give the pedicure another try. read more

5 Star Nails & Spa - Full set w/ gel polish - Waxing Near Me - Rocky Mount, North Carolina

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All the manicurist here are all perfectionist at what they do. I've never had a bad manicure or pedicure. Worth visiting.

worst customer service I've ever experience. I recently received a pedicure and mentioned to my nail tech that i noticed there was still dry skin on the bottom of both of my feet, while she was still on that step. She stated it was because I "moved my foot" and she wasn't going to fix it. This was the main reason I came in. It was a waste of $50. She didn't even speak to me, just aggressively moved my feet when she wanted me to move. read more

I have repeatedly tried to patronize this business, but I keep getting disappointed. it is obvious that they have their "picks" and preferred clientele. I am always waiting while others are immediately served upon arrival. Either hire more staff or function on appointments only, but don't keep wasting my time. and let's not even talk about the inconsistency in pricing. unacceptable! read more

This has to be the worst nail job I've ever had and I've lived in several states. The lady was rude and none of my nails are shaped alike. She grabbed my hands and stuck her nail in my nails ... use a tool. The paint job was horrible ... this place is horrible and then she had the nerve to look at me for a tip. After filing my nails she didn't even direct me to wash them she painted right over the dust !!! Run far away read more

I came to this place with my sister for a nice day out and I asked for baby pink and white ombre nails with glitter. I was in excruciating pain the entire time I got my nails done I have cuts on almost all of my fingers and my nail were filed down so and became super fragile I really don't recommend this place EVER!!! I spent so much time waiting for my nails to be done but I was very disappointed and on top of that the salon is very dirty they use old office chair for their customers the tech doing my nails was acting nice but did my nails HORRIBLY!! I'm really upset cause my nails got COMPLETELY filed down they were long when I got there and when I came out they were short it's called 5 star nails but it should be called 0 star nails I have to give this place a 1 star review but I would give it 0 if possible if you have to go here ask for Charlie you have been warned. read more

5 Star Nails & Spa - What I asked for - Waxing Near Me - Rocky Mount, North Carolina

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No recommendation for this salon they so dirty and over charge I think the nail tech here so oldest & un happy read more

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There was no order in seeing clients. Several ladies who came in after I arrived were seen before me, and when I told the lead tech I was next, he put me off and said the next tech would get to next, an additional 45 min wait. I understand it was a busy day, but customer service & organization could have been better. First & last trip read more

Would do zero stars if it let me. She waxed over my skin twice and did a horrible job. read more

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They made my nails look so ugly and left residue and cuts all over my hands. Never again

Came here today for the first time, employees were rude from the start. I got my toe nails painted and was told I would have to wait 40 minutes for my finger nails to get painted because I didn't make an appointment & 2 people just walked in who had made one. No big deal I went to Walmart came back and in all waited one hour, I was annoyed and left. I will never go back there and if you do go here you better make an appointment. read more

Wasnt impressed place smells horribly strong of chemicals, place needs better ventilation. I got a basic pedicure, the "5 min" massage is more like 45 seconds. The man who did such had long nails...that Hurt as he turned my toes to paint them his nails were digging into the sides of my toes. I tried explaining nicely but there was some communication issues. It was the least pleasant pedicure i've ever gotten from anywhere ever. I can paint my own toes I go to such places to like relax, a reward for a job done well, to be pampered a bit this was more like a dental visit...sure they look nice....but it was NOT fun. read more

Got my nails done there man used the wrong dip powder in my nails they were cracked and uneven and crooked .Called to let the man know he told me to come in they will fix them, came in and the lady at the front told me I was lying my nails weren't messed up but they would just fill the ones to fix it if I felt they were messed up . Terrible service read more

Sonja is rude, disrespectful and terrible at her job!! I went in for a mani-pedi Friday night and she BUTCHERED my cuticles. My hands and feet still hurt terrible! I was jumping when she was doing them and she had the nerve to tell me it was because the cuticle needed to be trimmed! NOT WITH DULL TOOLS!! Then.. I told her NOT to cut my nails just shape them but she cut them all the way down past my fingertips!! When I asked her why she cut them so short she got very disrespectful and said "why are you complaining?! They are cute!" and acted aggressive!!!!!! I tried to explain that they hurt and she glared at me and told me they were fine!!!!!! What a ghetto and horrible experience! She barely heard anything I said to her my entire time in the chair and obviously did not listen!! Her responses to my questions were beyond unprofessional. She had no concern or interest for what I wanted or quality of her work!! read more

I get pedicures and I love it here. $35 pedicure is what I get. So relaxing and worth the money. People are friendly.

I went there for the first time since I finally found out where it was. I was treated politely and Critan was great! She did a very professional job and I am extremely happy with her work. Salon was clean and quiet, equipment was clean. One of the best shops have been in since moving here. Will definitely use again, like today :-) read more