This company was called to fix a a cartridge and shower valve. This company was the third company called out. The other companies wanted $800.
The appointment time was 1:00pm. We were contacted that he would be a few minutes late, and he arrived before the time he stated he would. I value any company that can show up when they say they do.
The other companies stated all piping needed to be fixed and replaced, not just the cartridge. We knew differently. Nothing was stated to this company about the other companies and what they wanted to replace. He stated the cartridge needed to be replaced and that we should be good. I appreciate his knowledge and honesty.
The part needed was not available in our small town after he drove to at least three different stores checking availability and pricing. A link was sent for us to order the part and make contact with him when the part came in.
The part came in, a text was sent to company, he came same day within hours and completed the job within 10 minutes.
What did I value? HONEST, KNOWLEDGE, NO HIGH PRESSURE TO RIP PIPING OUT, PROMPTNESS, RELIABILITY AND GREAT COMMUNICATION.
Do I recommend this company? VERY MUCH SO! read more