Ben himself was my driver to and from the airport. He was there early and waited. Good…read moreconversation during the drive but always professional and courteous. I highly recommend and will use them in the future.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

I love this company. We have used them many times over the years and…read morehave found them to be completely reliable and professional. I highly recommend them. Carol R.

DO NOT USE!! The limo smelled sour, the carpet was soaking wet, the cup holders were dirty. When…read moreone of the girls got into the limo the wet floor left black marks all over her dress. When I reserved the limo I was asked for the name of the restaurant (they never asked for an address) and they got lost getting their making them kids late for their reservations and late arriving at Prom. They wanted to charge us more money for THEM getting lost and the owner was a complete JERK about the condition of the limo and the ruined dress.

Timely. Good service. They are on top of changes in your flight schedule. These guys are…read moregood--there are some others who will leave you hanging. These guys are highly recommended

I was just on my way into work and I had the pleasure of having a five guys transportation van…read moreright on my bumper. It was so bad I hit my hazard lights, and when the highway opened up to a second lane I moved into the right lane in motion for them to pass me. Instead, this jerk wanted to sit in my Blindspot for several miles refusing to pass me. Five guys transportation has the worst drivers in the country, do not book with them. I constantly have issues with these jackasses when I am on my way in tailgating and cutting me off in traffic. They are the worst drivers in Kansas City. I wish this company would just go bankrupt because one of these days. One of these jerks is gonna hit me and I'm going to sue five guys for a lot of money. It would be best for them to just close their business so this doesn't happen. Why don't you train your drivers to quit being jerks?

I absolutely loved my ride with Zain from the airport, back home, after a long work trip!…read more Having the security and confidence that I will be taken care of and have a seamless experience is exactly what I was looking for when looking for a chauffeur service! As a woman who travels alone all the time, it was the best thing to come home to. Many times my flights will arrive after midnight and I just never feel safe getting an Uber or a Lyft- the customer service and communication that I received from Leader sealed the deal for me. I look forward to the next time I have an opportunity to work with them! Highly recommend.

From the moment I called and Emily answered I knew I had not a thing to worry about. My flight…read morefrom PHX was arriving about 11:30 pm at MCI, and I was concerned about being picked up late at night in case there were flight delays, etc. Emily was so kind and reassuring that I was put at ease. I'm older & wheelchair bound, which gave my reason for concern. I really liked the fact that about 1hr prior to landing they sent an Email with the name & photo of your chauffeur. Great idea! When I arrived in KC, Warren was right there waiting for me! (and my flight was half hour late) What a nice man! The ride to Johnson County went by so quickly! Great conversation and laughs! He helped me with my bag and my "chair", bringing me right to the front desk of my hotel. I can not say enough about Leader Worldwide, excellent service and genuine kindness!! In the day my husband & I traveled a lot for business and used many car service companies, by far Leader has been the best

They need 0 stars called and they said 45 mins called after 45 mins and they said they told me it…read morewould be an hour which was a lie, would be better taking the bus or call Uber they are faster, if you are taking all American to get to work I would try another cab service unless you want to be fired for being constantly late

It's been a while since I've used these guys but when I did my driver was watching videos on his…read morephone while driving and trying to get me to watch the screen as well. CRAZY! Uber is cheaper and picks you up faster.

Terrible and unprofessional company to use! Long story short we paid for round trip rides to and…read morefrom the airport along with mileage and gas fees and only ended up getting services for one way! Our flight was delayed which they knew because they monitored our flight with our flight number. They decided to go ahead and charge us for round trip and did not bother picking us up when our flight finally landed! Marcie is the most unprofessional person i have ever dealt with! I asked for a refund for our way back and was told to F OFF!! There are many trusted companies under Groupon unfortunately this isn't one of them! Do yourself a favor and call an Uber like we ended up doing or use another limo company if you want a limo!!

I have used Crown limo service for many years with great response and service until today. I…read moreencountered their employee Marci Schilling who was totally inappropriate and rude. Normally I have always called and talked with the owner. There was s miscommunication regarding flight number and arrival time. When my group arrived at MCI I called and reached Marci Schilling who said my driver was not suppose to arrive until 115pm. So I looked at my confirmation and it stated arrival at 1245 pm. When I called back to speak to Marci she became very defensive and rude. Told me in an email how I should not "screw" and be taking "pot shots" at others. Additionally stated I could take my business elsewhere. Wow. I was amazed anyone would even suggest that since there are many other services to choose from. I will find another service in the future to satisfy Marci Schilling request.

I'd give them zero stars but I have to give at least 1. This was an awful experience…read more 1: Our driver picked us up on time, but the vehicle wasn't well kept. The front seat had dirty napkins and a fast food drink and wasn't clean. The windshield was even cracked! He was very nice, but he also had a trach, which he was clearing a few times during the drive. We were also told champagne and waters would be provided, but they weren't and he had no idea about it.  2: He had no idea what was going on. He didn't know which gate to go to, where to go, what to do, etc. WE had to tell him several times to go to gate 2! He got off the wrong exit, when I told him not to go that way. I have never had a limo/driver service have to be told where to go or what to do! When you hire a driver, it's supposed to be stress-free.  3: During the drive there and back, he was swerving lanes and almost hit a car or 2. At one point, we were sitting in traffic on a hill and the vehicle began to roll back. He didn't notice and the car behind us had to honk his horn and we all screamed for him to stop.  4: We were under the impression he was going to wait for us, but he told us that he had another pick up. In which he said he was unaware that we were told he would wait. Miscommunication?  5: When I messaged Antoine about this experience, he responds with a very unprofessional and almost rude text. If this is how you run a business, I want zero part of it! You DO NOT tell me that you're busy, that you have drivers call in, thay vehicles are in the shop, etc. You DO NOT feed me your excuses as to why this experience was awful and expect me to be ok with it! You also fail to realize that your business being busy, isn't MY problem.  That's your problem! I would not be writing this if I hadn't got a nasty response basically saying sorry, not sorry but that's life. WHAT!?!?!??! THAT'S LIFE?????? Absolutely not! I have attached the text that was sent to me. I am completely 100% baffled and confused by that response! That isn't life when you're paying $700+ for a service! That's called unprepared and unprofessional!! Instead of saying "I'm so sorry about this, let me make this up to you, etc" I get "oh BTW, you owe more and we are sending an invoice"  I complained very lengthy to his response and he never responded. He said I needed to be charged for 8.5hrs instead of the 5 I had already paid for. When it's actually 7.5 hrs. But yet, he never responded to that, and charged my card for an extra 3.5hrs. WHEN I SHOULDN'T HAVE TO PAY EXTRA! After the experience we had? How about let's call that life and call it good? Since Antoine wants to tell me that my awful experience was just life!  THIS IS NOT HOW YOU RUN A BUSINESS! Absolutely insane actually!

From the owner: Affordable transportation to and from the airport, concerts, and sporting events. We specialize in…read morelong distance travel at a fair rate. We have hourly rates available for you as well.