We were looking for a place to snowshoe and the employees of this store made the time to give us…read moredirections on the map for where to go. We loved our Gauley Basin hike and appreciate the time the staff made for us, even when we weren't coming in for a purchase. Thankyou!

High quality rental equipment offered. Staff was very helpful, friendly and knowledgeable.read more

The Mountain Adventure Center (MAC) is perched at the outside entrance to Snowshoe Village, with…read morefull access to both snow sports and some of the best mountain bicycling in the nation. During the Summer, the MAC serves as the mountain biking center, renting and selling top-of-the-line mountain bikes and serving as repair shop and retail center for upscale clothing lines such as Burton and Mountain Hardwear. During Winter, the MAC rents top-notch demo skis and awards a rental credit for purchasing the skis. It also stocks top-line safety gear such as goggles and helmets. I'd award the MAC a 4-star rating. However, in the recent past, I've seen that many of their employees, obviously experts at their trade, treat customers with disdain and lack of courtesy. That's unforgivable in a store that is supposed to be the Snowshoe's Ambassador to the expert and proficient crowd. Twice within the past year, I've brought my skis to the place and been treated as if they were doing me a favor. I'd feel bad if I hadn't seen others being treated the same way. Go figure.

After I got home from my recent trip I had to replace a tire. MAC had fixed a spoke for me turns…read moreout they removed the rim tape and replaced it with duct tape, aside from that it looks like they trashed the rim lip cutting the duct tape to fit. Prior to that i thought they had done us right at least they were polite while they violated me and my bike.

One of the smartest things Snowshoe management has done is to concentrate all its Snowshoe logo…read moremerchandise in one store, right at the entrance to Snowshoe Village, in front of the ticket and ski package sales office, and fifty steps from the bus depot. The store is eye-catching and clean, a "must-see" for anyone visiting Snowshoe. Not only are there good deals on clothing, but also all kinds of nick-knacks, coffee cups, picture frames, in short, whatever the imagination can produce. Highly recommended.

You cant even write a complaint. The complaint keeps going away. Anyway, Dicks, their Mastercard…read moreCompany(Synchrony Bank) who I've used outside Dicks Sporting Goods for other purchaes. They misrepresented that they would make it 0% financing on a golf club. I could have bought the club cheaper at a shop 20 miles away. They wouldn't honor the price match, nor finance the club at 0%. I called Synchrony Bank back and they admitted they messed up. They wanted me to spend $80 more dollars to qualify. I didnt need anything else. I was in the store about 3 hours to buy 1 golf club. Im going to pay the card down to $100 next month and never use it in there again or anywhere else.

Smaller store than others in the chain, but usually has what I need. I always look for one…read moreparticular employee, Emily, when I go in, because she's the most helpful human being.

I want to give a huge shout out to Deyshon. I called him about a new release that I had won a…read moreraffle for at The Winchester location. I drove all the way from Maryland to pick up. Due to the traffic getting into the mall I was five minutes late to pick up my shoe only to arrive to the store and they have sold them at 12:01 so they say. I called the store that Deyshon manages and he understood and Held the shoes for me as I drove another two hours away to pick them up.

They don't carry ultraboosts, dont know women to childrens conversions, and the lady that helped me…read moredidn't even know what nmds are. Hibbets are supposed to be a sneaker head shop. They weren't exactly helpful either the guy at the counter had a know it all attitude. But the first night I had went in there a week ago the lady seemed like she actually wanted to make a sell. Why are you working at a store if you don't know the first thing about customer service.

This location is near Liberty University. I needed an air pump. I found one on sale. The lower…read moreprice wasn't ringing at the register. A manager fixed the issue.

So DSG is one of those stores I typically forget about. I won't any longer! This was my first time…read moreat this particular location. I really enjoyed browsing around on a Saturday afternoon. So many brands and varieties to select from. I do regret not buying a few things I did see. Oh well. I'm happy to know that there's always online shopping available. Pricing is competitive. The store was really organized. I didn't encounter any staff but from what I could tell , they were hard working.......TIS THE SEASON' I enjoyed this "shopping" experience although I didn't buy anything. Ha!

Love this place. Personally, as a nascar fan there's not many places where you can get collectibles…read morelike diecast without buying online. But this place has it all. If you do like sports of any sort, not only nascar, this place will have something you like, guaranteed. If you're in the area, check them out. You won't be disappointed.

Friendly and knowledgeable staff. Lots of fun stuff for sports fans on every budget. They go out…read moreof the way to find particular items of interest if you name your favorite team or player. Super family friendly and lots to shop through.

We went in as a family, my parents, myself and my husband. Brit was amazing. We tried on a huge…read moreamount of shoes and happily found shoes. I am a difficult size and was finally able to try on Altra shoes in the correct size.

Very helpful staff and a great variety of outdoor gear from shoes to tents to water bottles. A…read moregreat place to go if you are looking for something for your day outdoors in Rockbridge County. So glad they are here!

Congenital staff great selection of sports clothing. Good pricing compared to their competitorsread more

BrIdgeport, WV location is a great store with a nice selection. Everything was well displayed and…read moreeasy to find. Employee, Carter Lutz was fantastic! This young man went out of his way to help me find, select and purchase the items I needed. Thank you!

If you can, rent your skis off the mountain or get the insurance. These shysters will try to cheat…read moreyou otherwise. I rode for a day and a half on nothing but snow and ice. I never took them off course, never did jumps, never went over rocks or sticks. When I returned them, they asked if I bought the insurance and when I said no, they blamed me for two gashes on the skis. If those gashes came from me, then their skis are soft and you shouldn't rent from them anyway. But I'm certain they weren't. There is absolutely nothing I rode over that could have caused that. I should have just walked out but instead paid their ridiculous fee. But lesson learned. Not getting my skis from them again and since they are the main shop in town, I suggest you get your skis out of town (I never had problems with the shop at the bottom of the mountain, but they are connected).

Just rented skis and poles (I have my own boots) for two days and was very happy. I was assisted…read moreby Levi, who was really knowledgeable about the skis and was able to match them to my ability (advanced Intermediate), performance goals (agile in turns but stiff and secure on ice), and the demands of the mountain given current conditions. Not surprisingly, I ended up on their Demo skis (I am very demanding), but those were still cheaper than even the regular sport skis at the Snowshoe rental places -- and significantly cheaper ($17/day) than Demo skis would have been at Snowshoe. They put a fresh coat of wax on them before giving them to me -- a very nice touch (and much appreciated). I recommend reserving your skis 24 hours in advance online to get the 10% discount. Don't worry about which level of ski to rent (regular, sport, or demo) as they will apply the discount to whatever level of ski you end up with. The store is located on the mountain near the Silver Creek ski area which is about 2.6 miles from the main Villiage Ski areas (and where night skiing occurs). We picked up the skis by car when we first arrived the evening before at no extra charge, but it is also accessible via the snowshoe bus. Note: While writing this I read a negative review from last year regarding insurance. I did not get insurance, and noone mentioned anything when I returned the skis with several course-of-skiing gouges/scratches on the bottoms from ice and rocks on the slopes from grooming so perhaps last year was a one-off. You should not have to pay for damage from normal on-piste skiing.