Great service! No pressure. I recently visited Key Scales…read moreFord and had the absolute best service experience, all thanks to Patty Cali. She listened carefully to what I was looking for, and made the entire process so easy and stress-free. Patty truly went above and beyond to ensure I was happy. If you're looking for a Ford, you absolutely have to ask for Patty Cali, you won't be disappointed!

From the owner: Car shopping shouldn’t be stressful and with me, it’s not. As your Ford Sales Specialist, I’m all…read moreabout a no-pressure vibe and top-tier service that’s actually about you. Whether you're just looking or ready to drive something new, I’m here to help you find the right fit without any of the usual hassle. Let’s make this fun and easy. Ready when you are.

I have called 3 times to get a price for an oil change and have never been able to talk to anyone…read more I ask to be put through to service and all I get is the service department voice mail. I find it odd and unprofessional to not answer the phone when a customer or potential customer calls. I will not be using that Ford dealership when there are many others around. Key Scales Ford, you just lost a customer.

I would give them no stars, if possible, after my recent warranty replacement service of the LED…read moretail light assembly on my 2015 limited edition 50th Anniversary Mustang with 14,000 miles. I did not notice the damage when I picked up the car as it is located on the bottom of the unit next to the bumper underneath the tail light which extends over the damaged area. The car sat in my 3 car garage for 2 weeks until I took it out for a cruise and hand washed it when I got home. It was driven and returned to my garage with no stops. The dealership claims something must have fallen on it, banged into it or it was hit by something while it was parked in my garage. In my opinion, there is no way the area underneath the tail light could be broken without damaging the tail light itself. They "didn't do it" so the customer is a liar. I'm stuck with a damaged, expensive part. All warranty work, recalls and routine maintenance have been performed by this dealership as well as on our other Ford vehicles. No more. Find another Ford dealer or better yet, don't buy a Ford.

We couldn't be happier with our experience at Lancaster's. Richard made the whole process a breeze…read moreand one to remember. Great prices, very personable service and just an all around pleasant atmosphere. If you're in the market for a good quality used car from a dealer you can trust, look no further.

I've sold and bought a vehicle with Stan and both were great experiences! definitely recommendread more

I purchased a 2006 Toyota Corolla mid April 2025 from Stan's Premium Cars. Yes, I know it's an…read moreolder car, but I know Corolla's are known for longevity if taken care of and there were only 140,000 miles on it. I purchased the car knowing that I would need to get some work done on it. I was told on the test drive that the mechanic hadn't had time to do an in-depth inspection. That was okay and trusting that the simple things had been taken care of. After an inspection and $1,500 in repairs, I was told that oil was added but the filters had not been changed nothing else had been done prior. I was just at my mechanic's to get the tires balanced and they discovered a 10 inch long gap between the car frame and the floorboards caused by rust, right at the seam. There is no way I can prove that Stan's Premium did or didn't know about the hole, but it's very obvious and out in the open. I met Stan and he seemed like a trust worthy guy, which is one reason I gave him my business. If Stan allows cars to be sold in this condition with a very obvious flaw to the cars body integrity, I would take his pitch of taking care of his buyers with a grain of salt. I would caution car shoppers to either have the car inspected before purchase or seek out a more reputable dealership (if one even exists).

This is for a selling experience. I had a fantastic interaction with Dale today at Honest Autos. I…read morehad wanted to sell my old 2014 Mazda and looked it up on Kelley Blue Book. KBB has an option to get a cash offer from 3 local dealers and Honest Auto was one of my options. I went to another dealer first and they told me if I wasn't planning on trading it in, they wouldn't give me as much money. They even recommend going to Honest Autos. I appreciated their honesty. When I got to Honest Autos, I was promptly greeted and asked to wait until their Buyer Agent, Dale, was free (I didn't make an appointment). He was ready for me in about 10 minutes. Dale was super friendly and knowledgeable. He and and another employee (I assume a mechanic), took my car out for a test drive. He came back, reviewed their findings and also reviewed the Kelley Blue Book offer. I had a mechanical issue that needed to be addressed that altered the price by about $200 but I thought that was fair. I had done my research ahead of time and had a range in mind given the age and condition of my car. As a side note, this dealer is extremely accomodating. They had sent me an email and text once Kelley Blue Book notified them. They are also willing to drive you back home if you sell them your car, or they'll come to your home to do the transaction. My husband followed me, so I didn't need a ride, but that's a nice added service. I was literally out the door in under 30 minutes with a check in hand. I would totally sell a car to them again and I'd recommend them to others for the same service.

I waited to make this post to see if they would honor their words. Last week I purchased a car that…read morehad some problems. They promised in writing to fix it later. During the week I called when I noticed that there was a headlight issue. Over the phone they promised to fix it. I am pleased to say that when I picked my car up today, everything promised was done with no bill! These guys are great!!!

This dealership has management and staff that provide a very pleasant and efficient experience…read more Nothing like many of today's dealerships that want you to do everything online for them. Very happy customer here!

What an amazing experience here after truck shopping at 3 other CJDR…read more We were recommended by a family member who knew a few people that worked here. From the time we pulled up to the time we drove off in our new 2025, the experience was seamless and professional. Our salesman Jay was incredible ! But also the whole staff at Leesburg Dodge was amazing. No one was pushy or rude , they laughed with us and made us feel like family. I highly recommend this dealership, it's worth the drive !!!!!