February 2026 On the second day of Lunar New Year, I…read morevisited your wholesale location in a festive and sincere spirit. I had prepared red envelopes to express appreciation for your hardworking staff, reflecting our long-standing business relationship. Upon arrival, I was pleased to see that your company had arranged a small buffet for employees. The warehouse staff were polite and exchanged festive greetings, creating a positive atmosphere. This reflected well on management and is worth acknowledging. However, an incident that followed severely disrupted what had been a pleasant morning. I must clearly identify that the staff member involved is the senior female employee from the back department responsible for vegetables senior lady ! This day she was standing their cut pork for customer and employee! she refused to provide proper portions to my employee, who was waiting in line appropriately. Instead, she directed her to take leftover scraps filled with excessive bone fragments. When I calmly asked for clarification, this staff member responded with a cold, impatient, and hostile attitude, demonstrating a complete lack of professionalism and basic respect. My employee feels like homeless need get her food ! As long-term customers and fellow business owners who consistently support your company, we expect fairness and respect, particularly during a festive occasion meant to reflect goodwill. As business operators ourselves, we understand that management culture directly affects reputation. What we witnessed today raises serious concerns regarding internal service standards and supervision. I respectfully request that management review this matter seriously and reinforce professional training to ensure equal and respectful treatment for all customers moving forward.

It doesn't have everything but it's definitely a lot cheaper than ranch 99 if you need to buy a…read morebulk supply of veggies. I bought a huge can of Mae ploy yellow curry for less than $6 - fresh rice noodles for $5, Thai tea, - they have other bulk frozen meats - but too much for me to buy. The cashier was helpful and friendly to me.

Jetro is like the Costco version of restaurant. Here, restaurant owners can buy loads of food…read moresupplies to prepare food for customers. It's a huge warehouse and you probably can find mostly essentials. The membership is free to get, but leave them to restaurant owners since they and their employees have to be cooking up hours and hours, which will end up food products being used by a lot. They may want your information about your business to prove that you're a restaurant owner. Maybe this place is not just for them but for also other non-restaurant businesses that mostly need those type of supplies. If you don't feel that Costco or other similar places don't give you enough to maintain your business, then this is a good place to go to since quantity or even quality amount is much higher here.

Available product and good price and quality unfortunately long lines for checking out on the day I…read morewent.

Whoa I had driven down this road many times but totally missed glances over here. Maybe I looked…read moreonce but thought it wasn't for the public. You see US Foods is one of the big wholesale food distributers that restaurants big and small use. They will deliver big loads of goods whether food or supplies right to the restaurant, usually on pay terms so no cash is handled. And for busy restaurants this is a must, as they constantly need raw goods coming in weekly if not daily. This is the first time I saw a 'US Foods' store. I think they took over something else. But it is a big store/space where almost everything is in bulk and/or wholesale form. For the home cook there is really nothing here that would fit their needs/kitchen unless you like to buy in bulk. 20 - 50 pound bags of beans, sugar or flour is usually just too much for an average Joe to carry to the car, let alone store in a home pantry. But if you like to entertain/cook for a large group like a big birthday, a bbq outing or big holiday get-togethers, then this place may serve you a purpose. I browsed one day and got a good feel for the place and here are my observations. If you go into the fresh produce area or the meat/dairy areas, you will have to go into a refrigerated room. The whole room is about 35 degrees so if you go in there in shorts and/or a t-shirt, then you will not be able to stay in there for too long. Produce not really extensive but you will be able to find some basics. Some things are in cases/big bags but not everything. Actually lots of things in smaller packaging like 2-3 pounds which is doable for a home fridge/usage. I'd say the offerings here are somewhat similar to what you could get at Costco. Meats are a mixed bag. Lots of processed meats like deli meat in whole form. Lots of cheese too but much too bulky for a home fridge. There are pork and beef but all in big/whole chunks. Nothing will be cut into steaks. Big packs too like minimum 10 pounds or more. But if you're cooking for a big group, you're gonna need a minimum of 10 pounds so this may be a draw for me. The bad is for the beef selection, even though the pricing did seem good, there is no 'choice' grade. They use 'select' grade here, which is a notch down from choice. But if you're just braising or slow cooking then this grade would be just fine. Costco only serves 'choice' grade or higher so theirs is more premium. Pork is fine here, I got some pork tenderloin in 2 packs, which is one of the smallest packages I saw, ideal for home usage. Good selection of restaurant ware. Pots, utensils and storage containers. This is a big draw for me as I love restaurant quality storage containers. They are sturdy, with tight lids and many are stackable. These are even hard to find at Costco and Smart and Final. On a weekday morning there is zero traffic here, complete opposite of Costco. Now this is more geared towards restaurants, but knowing if I can get something here or Costco, I will choose this, as the parking and ease to get in and out is an amazing asset to me. I was gonna give them 3 stars for not really being friendly for home usage but given those certain occasions where I'm cooking for 10 or more people, then this place will get a heavy consideration. And drum roll please******no membership card needed. Open to the public. **cymbal crash**

I like shopping here because the prices are pretty good and less crowded than other brand stores.read more

Fantastic selection of kitchen gear and food. This location is pretty hidden but they have a…read morecovered parking lot which is safe and secure. The variety of food inside is exceptional. You will find everything and more. Prices are fantastic. The staff is very helpful. Can't wait to go back!!

I found their selection of products wide yet specialized. There greens were very fresh and when…read morecooked was just the side dish that made the meal. Fruit and frozen products very fresh. Parking inside. Extra large space with handicap up front. Try them and I'm sure there is something you will be talking about to family and friends.

Came by to take a look at their selection and asked for 6 samples so I can take it back to the…read morerestaurant to make sure it fits what we serve. Guy getting the samples says in Chinese that I'm just taking to use. I asked for 1 sample of each, not 10, not 5 nor 2. He didn't think I understood so I responded in Chinese that I can understand. No apologies, nothing. I'll be taking my business elsewhere

From the owner: we have best price for the restaurant supply in the bayarea read more

I've visited this store three times, and unfortunately, my experience has gotten worse with each…read morevisit. The first couple of times were just decent, though I did notice staff giving me odd looks. On my most recent trip, I came in with a bag of fruits and vegetables from another store. When I showed an older bald employee a photo of the item I was looking for, he pointed me to the section--only about 20-25 feet from the register. But before I could head over, he asked me to leave my bag at the front. I complied, but it felt unnecessary and unwelcoming. As I browsed, I couldn't help but notice that he kept his eyes glued to me the entire time, almost as if I was planning to steal a $3.98 strainer. It was uncomfortable and unprofessional. After later reading reviews from other shoppers, it seems this type of treatment isn't unusual here. Between the overpriced items and the poor customer experience, I've decided this will be my last visit. Hopefully management takes feedback like this seriously, because customers deserve to feel respected and trusted when they shop.

Anything and everything that you can dream of for home or if you are in the restaurant business…read more They have all the Japanese dining ware for ramen to sushi boats and sushi platters. They even have the giant paella pans for sale there. Prices are fair, they have a parking lot as well, but we parked in the street and hiked over. Definitely be back for household ware.

My go to place for paper to go bags, highly recommended. The price is fair and they have a lot of…read morethings in stock, you can get it right away, no need to wait.

Quality/Quantity - Product offerings: Restaurant equipment,…read moresmallwares (what we come for), glasswares, parts and services. Services offered are - Design and build restaurants, finance, equipment parts, etc. We/I come here for my kitchenware, I like using commercial grade products rather than residential. Atmosphere - Decent size location. Actually fairly large for a restaurant supply company in the Bay Area. Open 6 days a week from 8am to 5pm, closed Sundays. Plenty of parking. Service - Just okay. You have to ask for service. Our past contact finally retired, congrats. Price - Expensive. But you pay for convenience. Well not today as I got an ice scooper for only $2; Amazon would have been $4. Woohoo, balling. Livin' the life, lol. Owner Comment - Congrats on your success since 1934 and with your two locations.

I ordered produce straight to my apartment. Friendly service and the produce was great! Will…read moredefinitely order next time! Highly recommend it!

Great selection of fresh fruits and vegetables. Super easy to drive up and the box of produce was…read moreloaded into the trunk of our car. They even kindly offered a huge bag of broccoli for free! We'll be back!

After i looking for my new tables and chairs this place is Excellent customer services and good…read moreprice good quality

best spot, they helped me refill my lighter and they been around for a long time. They used to be…read morewhere Wing Stop is but they now more successful.

Came here because I saw they had some labubu's or LaFuFu's. I had to buy a LaFuFu for my nephew…read moresince he's into these things.