They have kept my computers running great! Fast and friendly service... every time. :-)read more

From the owner: We provide High Tech Consulting and Computer Repair servicesread more

Absolutely ridiculous how often and how long we lose connection, especially for paying $70/month…read more Just yesterday, 9/14/17-9/15/17, it was down at the absolute very least from 6pm to 1am. Just to clarify, I was continually monitoring the connection from 6pm to 1am, so who knows when it actually went down or when it came back. That's an absolute minimum of 7 hours, and sadly that's actually fairly common. I'd easily say we lose out on internet connection for an absolute minimum of 24-36 hours throughout the month, and that's just what we notice. Who knows how much we're actually getting screwed out of every month. I still have all of my gigabit hardware, and I've still done everything possible to determine that it's completely on their end. Of course talking to other customers of theirs, everyone in my area gets horrible service too. I don't even know what else to say that I haven't stated in previous updates. Their service is terrible and doesn't seem to get any better, but they've got the monopoly on the rural market around here so the only real option is to move where there is actually decent internet. *Just a note in case anyone reading doesn't know what I mean by gigabit hardware. It means that all of my networking hardware is fully capable of utilizing gigabit internet, which is 1,000 Mbps.

If we had another choice out here in the country, we would take it. Our internet was wonderfully…read morefast and reliable for the first year that we had it. Then the lagging started. This all happens on a schedule too; the busy times, over lunch and in the evening, you can expect your internet speed to drop way down and for it to just cut you off periodically. Weekends are the worst. Sometimes it's barely functional all day long. It's often so bad that it's unusable. I upload photos for my work, and during peak times this often becomes impossible. I can't even stream music without it frequently cutting out. Yes, we have called them several times, with technicians coming out at least twice now. It seemed to work alright for a few days, then went back to its old tricks. Most of the time they just tell us it's our router. We do the unplug/replug thing they tell us to, and we tried replacing our router with no effect. Yet they keep telling us that's what's wrong. If it were the router, why does the internet so reliably go bad at certain times of day? We pay probably twice what people in town do, yet the service is terrible. I wish we had internet that was reliable, that just worked.

James is a treasure trove of IT knowledge. I frequently pick his brain over computer- and…read morenetwork-related questions, and he's always come through with solid answers. He's been a blessing to have as a consultant and helps to make the best of any IT infrastructure scenario. His advice is solid. I've watched him make quick work of spaghetti-like situations. He'd be a blessing for any business needing managed IT services. Thank you so much for all the help and everything you do, James!

I was really stressing out when my laptop motherboard went out a day before I had to leave town. I…read morecalled other places in town and was informed it would be at least a week just to look at my machine. Gave James a call and he looked at it and had the part ordered within a few hours. Fixed and running very fast the next day. Awesome customer service. If you are looking for a responsive and brilliant computer technician call James. He also does pickup & delivery. Looking forward to working with JJ computers again soon to update my other laptops.

I have used Dev McOmie for a number of years to help me choose what PC was best for my needs. He…read morethen helped set it up and connected to Wi-Fi and printer. Dev has repaired a laptop that had quite finding the internet and wouldn't stay on, by replacing parts and installing a new battery. He is always there and will go an extra mile to find a answer.

I had a great experience with Always On PC Services. Prompt reply to service request, able to work…read moreus in quickly, resolved issue quickly, gave suggestions and pricing for options to improve computer functionality and speed without being pushy. Great customer service with my Dad by not being pushy, not overwhelming him with too much information or jargon, giving a fair price for awesome service. Will definitely call him again when needed, HIGHLY RECOMMEND!