Carlos was the best. Brought in my 8 year old battery thay was in desperate need of a change and he…read morehelped assist with it all. Everyone who works there was friendly and professional, thanks for the awesome service!

I'm telling you - these guys are ON POINT!…read more I was told by a mechanic that I needed a new battery and after doing research, I came across these guys. I must tell you this first... I went by their other location in Downtown and it seemed like 'they were just doing their job'. They meant well and truly meant no harm. I just didn't notice as much proactivity and showing the type of service as this location did! I called up this location and Alfonso (the manager) picked up the phone HIMSELF! The other location said that they didn't carry my type of battery at all! That wasn't the case when I spoke with them originally on the phone... how annoying! When I spoke with Alfonso, he was beyond personable - no matter how busy they were over there. I immediately drove over and noticed how busy they were. STILL - he took the time to speak with me and regardless of how busy they were... he not only found the battery in-house... he gave me a price breakdown and... HE INSTALLED IT HIMSELF! Personable, professional, on-point and doing things right. Now THAT's what I call customer service. I wish there was a 500 stars out of 5. Please do yourself a favor and give this guy some props. He's running a mighty fine establishment! Keep up the fabulous work Alfonso! You are absolutely incredible at what you do!!

Steve was so helpful with my questions and was kind enough to install my windshield wiper blades.read more

Everytime I've been to this store the staff has always been quick, curt, but also friendly at the…read moresame time. In addition to buying all my parts here I have also returned a few. The return process has always been smooth I just give them my phone number and everything I've bought at oriellys comes up. I remember one of the employees I think his name was Drew even said he was going to "do everything in his power to make me leave a happy satisfied customer!" That day I returned a set of ignition wires that I didn't end up needing. The manager on duty was also right there behind him giving him codes and such he needed to move process along. I think he's the; manager taller gentleman in his late 50s maybe early 60s. He is always very helpful too and very knowledgeable. I did indeed leave that day a happy customer and I will return another day soon and get the same treatment as always.

I had ordered parts 3 months ago, never arrived. I suspected because I had to return some parts on…read morethat order and there was confusion. They looked up the part that I had ordered, it was on a will call shelf for about the last 2 months, no call or ship to my home as originally promised. Today I bought another part and was given credit for the parts I never received but much to my surprise they photocopy my credit card on their store copy receipt. I asked them to remove it and was told that was their policy to keep a photocopy of my credit card. So, your credit card info is stored in unsecured box's that any employee could access if you made an in-store purchase. Combine their policies with workflows and more importantly attitude towards the customer and that will be my last purchase here.

Ordered resistor wire for my 70 cougar. I was shipped a resistor wire for 65-68 mustang. Rep…read moreacknowledged that part was wrong for my vehicle but insisted I pay to ship back part. Catalog has wrong part #, but Npd would not pay for shipping to return part. This is the last on a long list of parts that have been wrong for specific year model and build date. Classic industries and Ecklers beats them on every front .

I made an online appointment for the morning and when I got there they said there was a 4 hour wait…read moreand that any appointments made that morning cannot be honored. I had actually made it the night before when they were closed so probably didn't register in their system until the morning. In any event, poor customer service. At least say you are short staffed and the system mistakenly let me set the appointment.

Enrique provided great customer service. I appreciate the knowledge, professionalism, can do…read moreattitude and how easy it is to talk to Enrique. So grateful Ventura employs the BEST! Thank you for the family oriented service.

Our vehicle wouldn't turn on in the parking lot outside of where Sizzler used to be. This shop was…read morestill open for half an hour. One guy inside was friendly and helpful. He left the store and walked with us to our Jeep. We asked if he had a battery jumper and he got his personal one and got our vehicle started! We bought one from them while there in case the Jeep stopped again. The one we had recently purchased on Amazon clearly did NOT work. The next morning, the Jeep didn't start again to bring it in to replace the battery, so their jumper came in handy a second time. I'm sad that they will be closing. It's not right what is happening to businesses all over the country.

My headlight was out on my 2004 Mini Cooper. The extremely nice and knowledgeable person installed…read moremy new bulbs even though it was raining. It was a bit difficult as one connector was broken and the bulb was stuck. The day before my check engine light was on and it was checked as well. Excellent staff! Excellent help! I wouldn't go anywhere else. Especially nice as I am older and probably would n have been able to do it myself. The mechanic was booked two weeks out.

Let me start off with your manager Ruben he alone gets a five star rating based on customer service…read morehelpfulness politeness and that's when you just walk in the store. Lucas on the other hand went above and beyond what was needed to do to help myself and my customer out and have his car back on the road by the end of the night. Very helpful polite trying to resolve all issues at any cost and definitely taking care of the customer first. Hands down I wouldn't shop anywhere else go AutoZone pettit avenue East side of Ventura. Best prices customer service and. Oh yeah Mikayla ain't too shabby either on helping out. Erich Youmans

Simple windshield blade replacement that was too tricky for me to figure out. Asked for help and…read morereceived a 'no problem' response. Super helpful, always knowledgeable and friendly! thank you

Mustang 2003 GT pinion seal, u joints, and drive shaft. Look no further seriously. All previous…read morereviews are spot on, my repair was no different, perfect, cost, on time, & Marty and crew the best of the best, enough said.

Amazing service and quality work. William is THE MAN when it comes to driveshafts and is willing…read moreto explain the reasoning behind his recommendations. I really appreciate that in someone with such detailed technical knowledge. I dropped off a front shaft for a Jeep that needed balancing and had it back within a few hours with a fresh coat of paint and the weight attached to the TUBE and not the casting for the center yoke - thats the RIGHT way to do it. The prices for drivelines for Jeeps are competitive to more famous online sources. I wish I'd known there was such a good local resource before I bought a famous brand set of drivelines for my Jeep. I would trust William and DriveshaftPro 100% and would prefer to spend my money locally!

I have a 2019 Tacoma Off Road and Carlos D. over at Go Big helped me solve suspension and tire…read morerubbing problems I started to have and was offering solutions that suits my set up and driving needs. I worked with Carlos throughout this whole process and I'm glad I did because he knows his stuff and the details when it comes to suspension systems. His customer service work ethics are 10/10. I needed a rebuild of Icon 2.5 coilovers and some new all terrain tires. After the rebuild, the shock itself started leaking and Carlos told me to bring it back asap so they can fix it at no charge and make it right. At that time I decided I needed some new tires and they set me up with the new Falken AT4s. After the installation of new tires, alignment, and rebuilt shocks, i started having tire rubbing issues from the increased tire size. Carlos offered a re-alignment to increase the caster even more from what it was originally set at to try and minimize the rubbing at no charge. The alignment was done and the rubbing came back when driving on certain roads so Carlos said to come back again. At this time, he offered to realign again at no charge, but also recommended a cab mount chop to alleviate the problem for my suspension system and tire size specifications. I decided to take his recommendation and went with the chop. I'm glad I decided to go with the chop because it made the most sense and they did a great job with the welds and paint job. I appreciate Go Big's work and shout out to Carlos for his dedication to making the job done right and offering solutions when things don't always go as planned. The solutions Carlos offered were cost efficient but also the right solutions for my driving style and set up. 10/10 customer service and 100% I'm a returning customer. Thanks Go Big!

Great experience! Had some driving issues and scheduled an appointment. On time, solved the issue!…read moreTrustworthy and honest! Thank you!

My friend referred me to them. She had her oil changed and just raved about her experience, with…read morethe staff, the minimal wait time and the overall price. I just bought a used SUV crossover and needed an overall Inspection as well as an oil change. They were awesome! They inspected my vehicle @ no charge and I did get an oil change at great price. They notified me of a few things that should be done in the near future but there was no pressure or any extra charges. The wait time was unbelievably fast and the waiting area is pristine! I also gained rewards/discounts for being a first time customer. I highly recommend going to Discount Tires for great customer service and great prices! I'm going back on the 1st for a great deal on 4 new tires!

Guys were awesome. Got a screw in my rear driver side tire while driving to Santa Barbara. Called…read morethem, they said they could get me in quickly, pulled off the next off-ramp and they checked me in. Said it would take 45 minutes but they were done in 30 minutes. Repaired the tire. I'll be back. Thank you!

Customer Service is a joke One guy in particular is very…read morerude I would recommend going as far as you have to to avoid this AutoZone

Do not buy a battery for your car from this place.Go to a battery store.just went in to see why my…read morebattery is dead less than 1 year old,dead.don't charge,,then I noticed 4 or 5 batteries lined up just the same is mine dead and need to be charged,,funny thing is all the employees were mumbling about all the batteries and people complaining ...200 dollar battery,im bummed.This place is strictly for mechanics who want to put a cheap part to replace on your vehicle ...or you need windex or tire cleaner..etc..etc..