Called for service on my refrigerator very honest company and showed up on time. I would recommend…read morethem for appliance repair.

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Tony did a great job fixing my microwave. Money well spent t! I would recommend using WeFix.read more

Unsatisfactory repair durability and customer support…read more We paid $340.68 ($220 labor) to WeFix-Appliance to fix a door-switch issue on our microwave. Six and a half months later, the exact same dangerous symptom returned (the microwave continues running while off). Because it fell past their strict 90-day warranty, management refused to even inspect the unit to verify if their previous fix failed unless we paid for a full service visit (minus a token $25 labor discount). Expecting customers to pay twice for an expensive fix that lasted under 7 months is not worth it for me. Proceed with caution.

SAR was very quick to respond with visit and diagnosis on our front load washing machine…read more Unfortunately the repair part had to be ordered and we had to wait a couple of days for it to arrive. As soon as it was available, the repair was completed and we are very satisfied with their service.

used this company in the past and have always had a good experience with them…read more i would certainly recommend them. Michele & Allen

I reached out to Facebook friends for a recommendation on Small Appliance Repair. Within minutes I…read morewas given "American Appliance" by three individuals!! I am so grateful to those people, I could not have done better! My dryer has ceased working and washer was off balance. Spoke with Rock, scheduled appointment while graciously working with my time frame.He also informed me of exactly what I would be paying regardless of how long it took. Day of the service appointment, Lou called to say he was on his way, which I greatly appreciated. He completely took apart the dryer which allowed both of us to see a black looking tar that was completely over all the wires, gears, everything! I am so lucky I didn't have a fire! Lou showed me how the springs in the washer were gone. As Lou started to put the dryer back, I told him he could leave it in pieces, he couldn't do that. Very impressive,knowledgeable, clean cut young man! Spoke with Rhonda and she was a fountain of information. She kindly used her vast knowledge to enlighten me on various bands I might want to purchase. I will highly recommend American Appliance!!!

The latch was broken on the front of the dishwasher. The technician took the entire unit out, bent…read moreit, and it is fully broken now. I called to complain and to receive a refund and Chantell, the individual who fielded my call, denied that he pulled the unit out and refused to refund me so I am disputing the charge as he broke the whole thing. I will also report this company to Better Business Beareau. She told me she will fight my dispute. Okay, lady -- good luck. This company will break your entire appliance rather than merely dignose it and charge you $98 for that and then lie to cover for themselves. Beware.

Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

BASED ON MY EXPERIENCE, "DO NOT USE THIS COMPANY"!!!!!!!!!!!…read more Subject: REFRIGERATOR REPAIR The technician came out on September 21st, diagnosed the issue, and gave me an estimate of $915.20 to fix my refrigerator. I asked if it was worth it and whether this would be the only repair needed, becuase I don't want to spend this money when I could put it toward a new refrigerator, or if I should buy a new refrigerator. He advised that it was in my best interest to fix it and that it would be restored like new. He assured me I would not have any problems after this repair. He said I have a 90-day guarantee; if anything goes wrong, they honor their commitment to the diagnosis and repair. I paid the $915.20 and even gave the technician a $50.00 gratuity. I called Appliance Doctor today, November 2nd. I explained that the freezer went up to 30 degrees yesterday; the food in my freezer had melted; and I have it set at the recommended temperature of 0 degrees. In a very arrogant tone, he told me I would have to pay more because something else was probably wrong with the refrigerator. I said, "I went with your technician's diagnosis; now you want me to pay more." You need to send him out to see what the problem is before asking me for more money. He refused to send the technician out unless I agreed to pay more money. He got into a shouting match with me; the call was terminated. I kept asking for an invoice for the repair performed and payment. I still have not received the paid invoice. I never expected to be treated this unprofessionally; it is extremely disappointing. I chose the wrong company for the repair. DO NOT MAKE THE SAME MISTAKE AS I DID. Anthony G. Apollo Beach, FL Email: galluzzi9@gmail.com

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Yet again fantastic and quick service by Jacob. I called about our pesky GE fridge and describes…read morethe problem Within half an hour or 35 minutes the bell rang and there he was. Without even so much as a blink, Jacob knew EXACTLY what the problem was and fixed the fridge in less than 10 minutes. Turned out that his experience taught him that the particular model of icebox we have is well known for this particular issue (faulty fan). Lo and behold, that's what it was, and he knew so before he got here. He had the new fan on his hand when he rang the doorbell. Another nice thing is that he cleaned all the gunk out of the chill cabinet before replacing shelves and contents. All in all Jacob was here for maybe 20 minutes! He answered our questions plus a few tips for best usage and upkeep. He also indicated that otherwise our fridge was running well and normally. I truly am edified by how quick, courteous and efficient Jacob is: especially for being a younger fellow. As usual, I give Jacob as enthusiastic a rating as I can muster. I highly recommend him for troubleshooting and fixing your home appliances if you don't wanna just run out and buy new.

Love that you can schedule the day & time for service through the website. Jacob was prompt and…read moreprofessional, and he quickly diagnosed the issue causing my LG dishwasher to malfunction. He was straightforward about the cost of a replacement part & associated labor and recommended putting that money towards a new dishwasher instead (mine is over 10 years old). He let me know they do dishwasher installations if I got a replacement. I will definitely use Apex in the future and will recommend the company to neighbors and friends.

Nick was were prompt and fixed my dryer problem. My Grandson recommended him. I will use them…read moreagain....hopefully not for awhile as I'm hoping I won't need any other repairs.

This place is where to go. Went to Home Depot and eyed a washer / dryer unit. Got quoted at $3k…read morefor install and everything but the delivery would be delayed a week. I needed it now as our unit was toast. Went to Suncoast and paid $1500 out the door for the same unit. No scratches, everything looked mint. Install went smooth and they came back the next day to fix a tub draining issue. Super highly recommended. I'll report back after 6 months of use. I will use Suncoast for all my appliances in the future.

Dishwasher was leaking. I tried to fix it and failed. This company sent a gentleman out who…read morediagnosed the problem as some worn parts. Parts were ordered he returned to install them a few days later. But the machine still leaked. I pointed out that I had replaced the lower door seal. He inspected and adjusted that seal and the machine stopped leaking. A few weeks later, it started to leak again. He returned and reinspecting the machine, pointed out that it was generating bubbles. We apparently have been getting had or manual dish soap into the machine when we load dirty dishes that have been sitting in the sink for a while. We will modify our behavior and we have learned some tricks for dealing with this issue if it happens again. Bottom line, we have our dishwasher working again, the repairman was very polite and diligent, and we were not charged for follow-up visits. We would use this company again.

I. Placed a call to Teodor Appliance Repair and was hopeful they would assist me with the issue on…read moremy GE dryer that would run but not heat. Julia scheduled an appointment for the next morning. Andrew,the technician, arrived on time the next day. He spent approximately 1 hour diagnosing and determined the timer was defective and provided a quote for $290.00 to do the repair. After giving me the quote he informed me he didn't have the part needed and would have to order the part (which he said would take a few days ) and he would return and perform the repair. I googled the timer part needed and ordered it which arrived the next day. It only took 10 minutes to install and cost $45. I was confident this would rectify the problem but it did not. I called GE and told them the timer was bad and they quoted me $410 to do the repair with a 1 year warranty. As we are retired and living on a fixed income I decided to attempt troubleshooting the issue myself with the assistance of a YouTube video for my exact appliance. The first step was to test the dryer timer which took about 10 minutes to determine it was functioning properly and an hour to test all other electrical components which led to a faulty dryer operating thermostat. Ordered it on Amazon for $14 and installed it the next day. Dryer is working perfectly and the timer which was diagnosed as faulty works perfectly on all settings. I reached out to the company to request a refund of the $79 and was informed they would not refund as I didn't authorize them to do the repair and they could not verify my findings. If you have appliances issues I unfortunately cannot recommend this company.