If you're looking for a thorough and knowledgeable dentist office stop by and see the team…read moreMonticciolo. From the front desk team to the hygienists everything is first class. I have yet to have a bad experience and if you need to sleep to have work done they'll take care of it for you.

Isabella is the manager of the Land O' Lakes office. She goes above and beyond to assist the…read morepatients. If you have a question or need assistance, Isabella is there to help and resolve any issue. She listens. Her incredible customer service skills are one of a kind.

I first met this dentist, Dr. B, when she was filling in at my local clinic while they were looking…read morefor a local provider. I ended up liking her a lot and signing up for Invisalign. Even now that my treatment is coming to an end, I still plan to do all my dental care with this crew because they are so top-notch. The facilities are state of the art, the reception/front office staff is professional and courteous (I have three kids so sometimes I've had to reschedule or get bumped to a later appointment) - they are so accommodating and always trying to make things work. The technical staff is skilled, very well trained, and have high level of experience. And Dr. B is just so darn nice! She went above and beyond for my Invisalign care to make sure they were truly what I wanted. This clinic is almost an hour away from me, but so worth the travel time

Very professional and excellent care. Thank you for taking care of my dental needs. You all are…read moreamazing.

I've taken my mom here twice. Originally for her initial appointment and x-rays and today for a…read moresomewhat complicated extraction. We arrived on time for both appointments AND the staff was on schedule. (I find this rare in any dental or medical office. One appointment was mid morning and the other mid afternoon.) Jen, was awesome and patient with my elderly mom as was the dentist/oral surgeon. I absolutely did not have concerns about the competency of any of the staff- from the ladies at the front desk to the DDS. It's also worth mentioning that the procedure and the estimate for the next were both far less expensive than either mom or I had expected. And mom only has a bare bones dental insurance policy, so it speaks to the comparative value of the fee schedule in this case, not the insurance coverage. It's rare I write a review, especially one this lengthy, but when I previewed the negative ones, I felt this office deserved far better and a potential consumer may benefit from hearing our experience.

A Decade Later: A Failed Root Canal & Hard Lessons Learned…read more Nearly ten years after getting my first root canal at this location, I discovered that the procedure had failed--leading to an infection and eventual bone loss. Thankfully, my general dentist caught the issue before it worsened. I sought treatment elsewhere, where the new provider used advanced laser technology to address the infection. On my recent check-up, I was relieved to find that my bone had fully regenerated. This experience was both traumatic and eye-opening. My body was signaling distress (swollen thyroids), but I didn't connect the dots until it was nearly too late. If you're undergoing a root canal, I cannot stress enough the importance of doing your due diligence. Not all root canals are performed equally, and not all providers use the latest techniques or technology. While Great Expressions completed the procedure, it ultimately wasn't thorough enough, and I paid the price with my health. Any invasive procedure--especially a root canal--should be treated with a zero-trust mindset. Be proactive, ask questions, and ensure your provider is experienced and up-to-date with modern advancements like laser treatments. If I could go back, I would have chosen an advanced endodontic specialist from the start. I'm sharing my story as a reminder: listen to your body, demand the best care, and never assume that a procedure is truly "done" without proper follow-ups.

Fantastic customer service!…read more After some previous disappointing visits at other practices in the area, I was hesitant to try a new company in order to be seen for some tooth discomfort. However, I am incredibly happy with the quality care and service provided by the staff here at Coast Dental at Willow Bend! Debbie was very helpful and did everything she could to make sure I was well taken care of and all my records were sent over to their office. Karina was kind and attentive to my complaints and needs. She listened carefully and made sure that I would be getting done what was necessary while also making sure I would be covered by my insurance. Dr. Roberts exceeded my expectations and I was so happy to be under the care of a professional and personable dentist. He thoroughly examined the issue I was having, discussed the x-rays with me, and listened carefully to all I was saying. I definitely trust him with all my dental needs. He is so kind! The only difficulty I had was that when I tried calling the office, I was connected to a call center and they did not seem to correctly understand me and what I was trying to figure out. Anyways, other than that I truly felt welcomed and well taken care of by everyone in this office. I look forward to seeing them all again soon and getting my family and friends to this place! Thank you very much!

Most horrible and unprofessional experience I have ever had anywhere in the world! Reviews I see…read morehere don't reflect anything I experienced today. Btw, they alter medical records to cover up! 1. The biting X-Ray stick stinks 2. There are rusting everywhere 3. No CCTV in the treatment room for the protection of both the patient and the business 4. Inexperienced people (both hygienist and front desk staff) who cannot even put the bite stick properly to take X-Ray. I had to puked twice for them to finally gave up. I have a gag reflex, but other dentist offices always did it right. Btw, one of the metal sticks from that bite stick penetrated my mouth once a little bit. 5. I should not have come here after I receive a text 2 hours before the appointment saying that they will cancel the appointment if I don't confirm within 15 mins because they cannot call me. That was the 1st attempt to confirm the appointment and try to cancel like this!! 6. The appointment started ~11:00 AM, they haven't started cleaning by 12:50. I told the doctor that we can go over the treatment plan but have to reschedule for another day because I have to work at 1 PM. He said OK and that they are waiting for insurance. At 1 PM, I tried to checkout at the front desk and explained that I have to work now, so I am leaving. She said, "We haven't checked you out yet. Can't you take an absence from work?". I work remotely, so I have to join the meeting now on my phone. She could have said let's reschedule cleaning instead of these sarcastic comments. I asked can you make another appointment for cleaning. She said I thought you were in so much in a hurry to work. (Being sarcastic again!). It turns out that the hygienist won't be available till 2 PM. Nobody even informed me that, and I was waiting in the treatment room! We cannot spend the entire day at the dentist for a simple cleaning. People have work, other appointments, etc... The only one here who acted professional was a dentist. I was very patient this entire time despite these negative experiences. There isn't even any patient when I came in except 1 who came later. It is not even a busy office like how other dental offices are.

Friendly and professional from start to finish. I could not have made a better choice of dentist…read moredue to a change in insurance coverage. Special mention goes to Brittany at the counter, Emily my Hygienist and Dr. Nilash Patel, who was clear and consise with explaining my treatment plan. All was covered by my Optimum HealthCare plan. I look forward to my next visit. sincerely, Hank S.

Respect clients and get new management. Stop bullying clients with bills on dental work that they…read morebilled it wrong. If they don't want to do billing ask for cash upfront and hand the billing form to the client as they leave. Very hateful environment clerical and pitiful management must be related to Dentist?

I will start by saying I did not come here for regular services, I came for wisdom tooth surgery…read more Dr. Timothy Jaeger is what brought me to this office, I got a list of covered oral surgeons and he was the one I trusted most based on reviews and meeting him. He and his staff answered all of my questions very thoroughly as I was a bit anxious about the procedure. The cost for my operation was high and my insurance covered a sad amount compared but that is a testament to bad dental insurance I suppose. I did not care that he cost more than some of the other places because I trusted him. I can say with absolute confidence I made the right choice. I am writing this the day after getting 3 extractions (one was complicated as well) and all I am on is Ibuprofen and I have little to no pain (obviously don't jam your finger into your mouth holes) Hopefully your insurance covers wisdom tooth surgery better than mine, but either way I don't think you will regret going with Dr. Jaeger. The waiting areas are also nice and clean. I have no complaints about the office, however when my girlfriend called for me to schedule my follow up she did complain that the person she talked to was not very polite. I'm willing to look over this and give 5/5 due to how well my surgery went. Thank you Dr. Jaeger

The front office experience needs significant improvement. I was informed that a $45 cancellation…read morefee (for less than 24 hours' notice) was recently implemented. Unfortunately, I received a call about 30 minutes after the 24-hour window had passed, simply to be told I would now be charged the fee. The tone of the call came across as frustrated and unprofessional. This is disappointing because Dr. Petrotto provides excellent care. However, the front office staff's lack of courtesy and customer service detracts from the overall experience. While I respect the quality of the clinical work, the way patients are treated at the front desk (for rescheduling and billing) makes it difficult to continue here. I would consider recommending other dental offices based on this experience. The other alarming reviews regarding the business office staff is consistent unfortunately

I loved how clean and sanitary everything was! The staff is great and the Doctor is ammmazing! I…read morehad such a great visit. The assistant was AWESOME SAUCE!!! she is very skilled at what she does! And the Doctor truly cares for her patients. You will not go wrong! They definitely treat their patients as family. You'll love it here!! I know I did (:

Very friendly atmosphere. Beautiful clean office. Office staff greet you with smiles. All…read moreprocedures explained in detail. I felt very comfortable with all work performed. Would definitely recommend!

Best dental experience I've had so far. I have always had a fear of the dentist and have a lot of…read moreanxiety every time I go but Doctor Valdez was very knowledgeable and thorough, helped me feel more comfortable during my appointment. This is a great office, with excellent staff that care about their patients, will definitely be recommending to family and friends. I saw 1 star reviews on here & everyone has a different experiences & expectations. Doctor Valdez made sure I was comfortable to be able to get my procedures done & did not recommend extra treatment or things I did not need. I came in here for a second opinion & it has been the best experience I have had. You can tell he really cares about his patients.

Terrible. I called to get an estimate and some information regarding a bridge needed. The secretary…read morewas rude, and had no idea how to give an estimate. I would not suggest anyone go here based on first impressions. For a new place, I would think they would want to encourage new patients and be polite. Stay away

Root extraction to prepare for a 4 way bridge. Scheduling…read morewas so quick and easy. Dr. Thomas had several techniques that made the procedure more comfortable than any of my previous experiences from a different dentist. The way he explained, showed it to me on my ex Ray that pops up on the screen right in front of the chair. He also drew out out the next procedure on a paper diagram. A picture that was worth a thousand words. The modern equipment impressed me. So did the the waiting area and exam rooms. Very spacious. This was my first visit and very happy so far. They keep up like that and they will have a customer for life.

This is a dental mill that isnt interested in the patients current needs but is more intent on…read moreselling you service that you dont care about. I went in with a loose molar that was infected, kept me there for over 2 hours, took a stupid amount of images but in the end they wouldn't yank the bad tooth. I think it was because I wasn't buying their dental service contract. This is the epitome of horrible medical care where selling is more important than taking care of the patients current medical needs. Most disgusting thing I've ever experienced from a medical provider. Avoid find a local who isnt more interested in selling services than taking care of you immediate needs. Needless to say when I walked out I was pissed beyond belief. Avoid at all costs!

I'm a huge believer in giving credit when it's due. If you're looking for a dentist office that…read morecares about you, you've found your home. Everyone is professional and all doctors have a gentle touch. Treatment plans and billing are thoroughly explained. No complaints!

Dr Kasey and the rest of the staff are AMAZING! When I first came in I hadn't been to a dentist…read moresince before Covid and my teeth were a mess. I barely left the house because I felt like my smile scared the neighbors and when I had to talk to people I always covered my mouth. Dr Kasey and team were compassionate, understanding, and so helpful. Every step of the treatment plan, including charges, was explained up front so there were no surprises. I was asked frequently during appointments if I needed anything, right down to a blanket and the remote for the ceiling-mounted tv. The staff here really treats you like family. After a smile makeover, I feel like a completely different person. My teeth are beautiful and I can finally feel comfortable talking to people again. Every step of the process was wonderful, I can't recommend this office highly enough. Thanks Dr Kasey and team!!