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    3C Vision Specialists

    5.0 (1 review)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

    Services - 3C Vision Specialists

    Eye surgery

    Laser vision correction

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    5 years ago

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    South Texas Eye Institute - San Antonio Office - They tell you right up front they don't care about your time.

    South Texas Eye Institute - San Antonio Office

    3.1(57 reviews)
    6.8 mi

    Great Care Very Friendly. Dr. Marten did my cataract surgery. She will be doing laser surgery at…read morethe end of this month. She is indeed an angel sent from heaven.

    First off, the doctors are wonderful but i have never encountered a more horrible staff in my life…read more I had made an appointment to see Dr Marten for a second opinion consultation . After months of my doctor sending medical information and trying to contact Dr marten and no response I decided to go in person to see her. My surgery with my doctor was being delayed by weeks while waiting for a response from Dr Marten and time for my surgery was running out. After a long wait I was finally taken back to the examination area where the staff insisted on dilating my eyes and putting me through all the "new patient" protocols, I could NOT make them understand I was not a "new patient" and was there for a consultation. The male tech was such a BULLY that I was forced to get the dilation ! When I got to the exam room I was informed that DR Marten wasn't even there that day! A nice young doctor finally came in and I told him what had happened he apologized profusely , they had FINALLY found the correspondence from MY doctor!! He didn't charge me for the visit, I was left to drive home,80 miles, with my eyes dilated. I didn't know where I was as I don't live in San Antonio . I'm 70 years old and thank goodness for my cars navigation or I never would have blindly found my way to the interstate. They didn't even offer to help me down the stairs to get me to my car! I was terrified driving the long distance home. I never got the consultation. Although the doctors are lovely and seem most competent I cannot recommend this office due to the abusive staff.

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    South Texas Eye Institute - San Antonio Office - They tell you right up front they don't care about your time.

    They tell you right up front they don't care about your time.

    South Texas Eye Institute - San Antonio Office
    South Texas Eye Institute - San Antonio Office - They tell you right up front they don't care about your time.

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    They tell you right up front they don't care about your time.

    3C Vision Specialists - opthamalogists - Updated May 2026

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