I was in LOTO for the shootout in 2020 and tried this company for the very first time even though I had been going since 2007...I have never felt less respected by a cab service in my life. Very unprofessional and wouldn't stop talking "crap" about ex-employees and people they pick up for fares. Definitely not a great first impression for someone who travels to LOTO every weekend for boating for the last almost 15 years. You're better off going with someone else. read more

Hands down the best price, best customer service and best music selection compared to any Uber, Lyft or other ride hailing services! My friends and I needed a ride but saw that it would cost us $75 for an Uber and it would be a 30 minute wait. As we were leaving Chevy's, I saw the 365-Cabs card so I figured I'd call to see what the rates were. That's when I spoke to Jeff! Jeff was awesome from the get go. He told us it would be $50 to get to our destination and he could pick us up in 10 minutes. He was right on time which is so refreshing because usually when someone says 10 minutes it normally will take much longer. The ride to the bar was so much fun because Jeff had the best playlist selection. He got a call from a customer he dropped off earlier so he excused himself and asked if we would mind if he grabbed it. Of course we said we didn't mind! He took the call through bluetooth and was just as professional with the customer on the phone as he was with us. You can truly tell when a person is passionate about their job and wants to do it right. Well, Jeff is doing everything right and even more! To top off his great customer service, he even texted me when he knew the bar was about to close to see if we needed a ride back! HOW AWESOME IS THAT?!?!?!?! He picked us back up and it cost the exact same amount to get back as it did to get there. This company knows what they are doing and won't sneak in any hidden fees or surcharges like Uber or Lyft. It's nice when a company is so transparent about their pricing. I have told every person I've met and even strangers at the lake to call Jeff whenever they need a ride because they won't be disappointed. THANK YOU, JEFF, FOR BEING SUCH A GREAT CABBIE! P.S. to Jeff's managers, please note that this incredible 365-Cabs employee deserves a promotion, raise or at least some sort of acknowledgment for all his hard work because he is going above and beyond the call of duty and it reflects so wonderfully for your company! I can't wait to see Jeff when I come back down to the lake later this summer! read more

This cab company is a joke! Don't waste your time! Called the number the guy answered, I told him my location and he said "okay, I will be there in 15 min. 15 minutes go by then 30 minutes later I call the number I previously called and no one answers. It goes to a voicemail. I try again 3 more times. Now 45 minutes has gone by, still no one, still no one answering. All that time I waited for him I could have called another cab company and had been picked up. This man is incredibly inconsiderate. So please consider this review and call another cab company! 365 Cabs shouldn't even be in business! read more