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    360 Embroidery

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - 360 Embroidery

    Clothing printing

    Sign screen printing

    Signmaking

    360 Embroidery Photos

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    Knitpicks

    Knitpicks

    2.7
    (9 reviews)

    This was a wonderful mail order only company until they were bought by private equity. While some…read morethings have remained the same, it's clear from other comments their customer service has gone downhill. And it's still not a retail location so still no need to go there.

    Don't order here if you actually want your yarn in a timely manner. Order from Stick Chick Yarns,…read moreKnomad Yarns, and Wool and Company (all arrived within 3-5 days). I called prior to my order to ensure it would arrive prior to a yarn dyeing class. They assured me it would. I placed the order. I contacted them after a couple days when it was listed as "not shipped" and was told it was shipped but "unfortunately the tracking information was not properly imported into our system" but it would still arrive on time. I emailed a couple days later asking if it would arrive on time and got this: "I am sure it will, most packages have slowly started to show up today!" Today, the day I needed it delivered, the UPS tracking information showed up and, upon checking the UPS website, UPS hasn't even received the package. Each time I contacted them, I was clear that I would not need the yarn after the 30th and not to send it or bill me if they could not deliver by that date. I called them today to tell them not to bother to ship it as I would not be able to use the yarn AFTER THE CLASS TO DYE IT WAS DONE. The representative I spoke with didn't seem at all surprised that I was calling about an shipping issue but was apologetic. I assured her I would be refusing delivery and, if for some reason it was delivered anyway, I would expect them to pay return shipping as there was absolutely no ambiguity about the fact that I would not need the item after the date of my class to dye it. She didn't even pause when she told me just to return it unopened to UPS to refuse delivery which tells me the is an ongoing issue (as do all the reviews I am not reading on line with similar issues).

    360 Embroidery - embroideryandcrochet - Updated July 2026

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