In Hi5 family dental I have never had to wait over 5 mins for my daughter to be seen. I have been…read moreto two of their locations. The one in Beaverton and Hillsboro they are both made to make your child feel safe, & comfortable!! I'm going to be 100 percent honest, I did my research guys and I'll save you the time stop looking around I promise you Hi5 is the BEST place to take your child. The staff is 100 percent understanding, Doctor Jessica Irwin genuinely wanted was best for my family. Doctor Irwin has a child of her own and I feel as if she understands where a parent is coming from . I'm really only on here to say thank you to every single one of there staff and extremely thankful Dr. Irwin it's almost as God dropped her off at my front door steps as a Christmas present. Quality is what your child deserves and it is what you will get bringing them here.

Fast and thorough with my soon to be 3 year old. Love the service and explanations. They were…read moreamazing with my son.

My visit to Cloud 9 dental was excellent, my Hygienist Teresa was outstanding, very gentle and…read morefriendly. One of the best experiences I've had in years. Jack Wynne

Theresa was my hygienist and I hope to have her help me every time. She was awesome, downright…read moresurgical with that water cooled ultrasonic scaler. I sometimes forgot she was using that vs the hand pick method. That tool can be painful in the wrong hands but she did a first rate job and I could tell she really cared that the cleaning was done correctly. She took the time to make sure all my teeth were clean of tarter. The whole staff is very friendly and I'm glad to be going there.

Wow. What can I say. From start to finish this office has it all. Dr. Downey was amazing, kind and…read morepatient with my grandson. The Cedar Mill location is absolutely beautiful. Lauren is a wiz with insurance and helped me navigate some concerns My daughter had since they are out of network with her plan. We did have to pay about 20% out of pocket, but it was well worth it. If you want the best dental care, head to behind the Smile. Kristin the dental hygienist was so knowledgeable and took her time making sure my little grandson understood everything that was going to happen. I am so thankful I found this office. 14 years ago I used to bring my own kids here and they still are the best of the best!

Dentist is not gentle or kind. She is rude, dismissive and not good with children. I will not…read morereturn and do not recommend.

Very professional and skilled, top to bottom. Cannot recommend them more highly. Dr. Brandon…read moreKearbey is so thorough and informative, and lets you know every step of the way what's going on so there are no surprises. Very calming, as well. Thank you and the entire team as im not the easiest patient!

Fantastic dentist for children! My son has been going for a couple years now. They have been very…read morepatient with him. The first couple of visits my toddler sat on my lap and we did knee to knee with the dentist so he could look in my son's mouth but I was holding him for support. I felt bad he screamed, but the dentist assured me it was okay and that meant he had a better view of his teeth. This most recent visit, my son did great and was able to sit in the chair alone and go through the entire appointment without fussing. The hygienist did an great job keeping him involved and showing all the tools. Plus the tv on the ceiling is a great distraction! Recommend this location! I'll add, the place is kept very clean and the staff is very friendly and welcoming!

Dr Fay Gyapong Porter has been my dentist for several years and have been amazed by her skill,…read moretalent and true love of what she does. In fact she has said "dentistry is her true passion", and it shows. Her and Eunice make an amazing team and when you're there they make you comfortable at a time that usually isn't. As important as her skill level, which in my opinion is exceptional, it's her heart for helping others that stands out. Her highly motivated approach to give the best care possible to every single person she sees is extraordinary. She spends countless hours updating her already vast knowledge in her field, updating herself with the latest technology to better assist her patients. She truly loves what she does and we who are fortunate enough to be her patients benefit. Thank you Dr. Fay!

The staff here is great, always gentle and fairly quick. The only reason I give it 3 stars is the…read morereceptionist, she has terrible bedside manner. She is always a b***h and very snobby and there is no way to deal with this place wo her involved and it completely ruins it. She is a drag on the phone and in person to the point my family and I never want to return here because we don't want to deal with her. If they knew what was good for them they would find a replacement.

Outstanding, principled, thoughtful, expert care. Nothing less. Anyone who complains about this…read moredentist hasn't taken the time to receive care from her and her amazing staff.

Lousy! When I asked them what they would charge for a teeth cleaning for my daughter, They refused…read moreto quote a price. I asked could they give me an idea so I can decide if I could afford it, they rudely said-WE ARE NOT EXCEPTING NEW PATIENTS! It's one of those companies where if you have to ask them how much, then they tell you to get lost.

Just moved to the area and wanted to get my kiddos checked. I got in asap and the level of care was…read moregreat. Where was this when I was a kid??

Once again Dr.Tran and his associates have gone out of their way to accommodate my dental…read moreemergency. Sincerely ... thank you Dr. Tran for your concern and thanks also to the office manager Amanda. She always makes going to the dentist's office something to look forward to. Joe Marshall Portland, OR.

Only reviewing to advise not using their online scheduling system if you are a new patient. I…read morescheduled an appointment a little over a month ago for my son, received a confirmation and was instructed to fill out new patient forms. Showed up and was casually told the system they use for online scheduling half the time does not cross over, so even if you were sent a confirmation there's a chance it is not actually scheduled on their end. Now we have to wait ANOTHER month and some change before getting in. Otherwise, the gal at the front was very nice and the waiting room was neat and tidy. But yeah, don't use their online scheduling. I'm not sure why it's there if it doesn't work properly.

I took my 18-month-old son to his first dentist visit, expecting a simple checkup and some guidance…read morefor future appointments to help us feel at ease. However, that's not what happened. I was shocked that the dentist used real equipment on him and was so forceful during cleaning while also making me feel guilty. She said, "The reason he is flailing is because you haven't been brushing his teeth enough. He wouldn't be acting this way," as his gums bled and he screamed. I watched my normally happy child switch to fight or flight mode, which was extremely traumatic for both of us. I've never felt so ashamed. As a new mom, this place made me feel terrible, and I now feel immense guilt. I've already canceled his next cleaning appointment and wouldn't recommend this place to anyone with young children.

This review is not about the dentist but the front office. My insurance has provided me with this…read moredental office as one that is in network according to my insurance. I called and made my appointment. At the initial call, I have provided all my insurance information. The first available date was out more than two months. In the mean time. I filled out a lengthy questionnaire online that included dental and health conditions, but was quite extensive. Than, the day before the appointment, they called me to inform me that they are not in network. Since I did provide my insurance information on the initial phone call when the appointment was made, they had ample time to figure out if they in fact were not in network, yet they claim that because they just got my filled out form, they did not know sooner that they were not in network.The bottom line is that I lost more than two months of time and I really needed to see a dentist, and they showed zero interest in taking any responsibility for waiting until the last minute to inform me of this key fact. While the dental services might be good, but treating potential clients with such low level of care provides a picture that is less than desirable for wanting to be a client or a patient to such an outfit.

Over many years with this dentist I have had quality dental care, friendly service, and never any…read morecomplaints, until the office made a mistake in quoting me the cost of an expensive procedure. Experience dealing with the office was terrible. They refused to take responsibility for their mistake and required me to cover the huge difference in cost, threatening to inflate the cost even more if they had to send it to collection. The office manager was combative, ill informed, and kept changing her story through many confusing communications. Dr. Barrett refused to engage with me directly, hiding behind his admin. I hope in the future they will bring their business practice up to the level of their excellent dental care.

My kiddo attends this Pediatric Dentist and they're always accommodating, ready to go, walk us…read morethrough the plan and provide support. They also give text messages as reminders and work around a busy schedule!

We have been with world of smiles since my daughter was 3, she is now turning 7!…read more She is always so excited to go to the dentist. The staff is always friendly and helpful. The dental assistants are always super charismatic and friendly with my daughter. The dentist has always been very warm and friendly.