The team at South Florida VoIP does a great job. They get things done quick and have such great…read moreenergy. We have been their clients for 4 years now and look forward to working with them for many more. Marty is our go to guy for everything from our phones, efax and constant contact! We have over 2.5k email club members and all of the ideas that Marty has share with us have helped us get more leads! Keep up the good work South Florida VoIP

Not only was Marty and his company the most responsive professional I have ever seen, but within…read morethree hours of my phone call Marty was at my office fixing my telephone issues and solving various problems with our service provider. No matter what business you have I would recommend calling South Florida VOIP for any telecommunications issues or services, and I know I have found the company now I'll be using permanently. Thank you Marty!

I am writing to formally complain about the unprofessional, disrespectful, and misleading treatment…read moreI received at your store regarding a buyer's remorse phone exchange. Customer service confirmed to me that I was eligible for buyer's remorse. However, due to the Christmas and New Year holidays and the phone being out of stock, the exchange process was delayed despite my repeated attempts to resolve the matter promptly. This delay was entirely beyond my control. In addition, the original phone was malfunctioning from the first day, and I reported this issue to the store immediately. Despite informing staff that the device was defective since day one, the issue was not properly addressed. During this period, the main store manager was repeatedly unavailable and failed to report on the days he was scheduled to work. He later left for vacation, leaving the issue unresolved. While the manager was away, I attempted to complete the exchange with other staff members. An employee named Anthony was extremely rude and dismissive. He stated that he could not help me with anything and, instead of respectfully handing me my phone, placed it in a bag, slid it across the counter toward me, and walked away. This behavior was highly unprofessional and inappropriate. After several calls to customer service, I was instructed by the assistant manager, Jose, to return to the store to complete the buyer's remorse exchange. Prior to this visit, the store had already mishandled my first-month billing and attempted to overcharge me, despite the phone being promised under specific terms. I had to insist that the billing error be corrected. When I returned to the store, Jose did not greet me or address me professionally. His first words were simply, "Let's go," which I found disrespectful and unprofessional. He then attempted to charge me additional fees despite the earlier billing errors caused by the store. When I did not agree to these charges, he suddenly claimed that the phone was damaged--an issue that had never been mentioned previously and appeared to be used to deny the exchange. This entire experience felt misleading and deceptive and has left me extremely dissatisfied. I expect transparency, professionalism, and respectful treatment, none of which were demonstrated. I am requesting a formal review of this matter and a written response explaining how it will be resolved. I also expect corrective action to ensure that no other customer experiences similar treatment. Sincerely, Maria Czarnecka Phone: 7865311864

It's really bad that the customer service in general is good, they're polite, answer you questions…read moreand seem to be really helpful. Unfortunately the minute you have to talk to the manager, everything goes wrong... I went for an upgrade of my son's phone, I spoke to an agent and he gave me the numbers of how much I would have to pay as a down to get the promotion, etc. At a later day I went in ready to do the upgrade and when the manager got involved he claimed the phone my son had was unacceptable even-though the phone is in almost mint condition beside a scratch in the screen. I ended ordering the upgrade online and T-Mobil accepted without issue and gave me the whole credit. No damages, no scratches, like new phone was unacceptable according to his standards. It honestly gave me impression they didn't received enough phones and only wanted to give them to costumers ready to spend more money on the store o to their friends. Not honest, and it does a deservice to the work the rest of the people who actually help the costumers.

Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...

Wide Cloud set up our internet connection and SIP phones within a week in a Hialeah location where…read moreany other option was twice as expensive. After three months of uninterrupted service I highly recommend them. Their QoS is perfect for our business needs and their customer service is spotless: always a US based knowledgeable human being -never a robot or wasting time with a script following untrained operator.

From the owner: Wide Cloud Communications is Miami's leading Internet Service Provider. We offer our customers true…read morededicated internet services without the enterprise pricing or long contracts. Wide Cloud Communications is no longer the alternative internet service provider in Miami. We have become the primary choice for internet service for businesses of all sizes. Our internet services range from secure, mission-critical, enterprise grade connectivity to temporary internet services for organizations with the need to stay connected.

Very professional and knows what he is doing! On time and…read moreresponsible also! He resolved the issue that we had in no time and will install other security system for us!

Wondering why I didn't switch to VoIP sooner... ActivePBX handles the phone system for my software…read morebusiness. Forget using cell phones when all your remote workers (in my case software developers) can use the system from their home offices. This allows me to setup teleconferences for remote meetings among other cool features. I wouldn't even know how to set all this up without the help of their support team. If you're moving to VoIP, give ActivePBX a call and they will help you transition from the old phone system in your closet to the new way of doing business.

Using ActivePBX at my real estate office for about a year now and we're much happier in comparison…read moreto our old phone system. What really stands out about these guys is that we are constantly making changes and they are always readily available to help out. With my old phone provider, I had to make a service ticket and wait for an IT guy to show up. To make matters worse we would have to pay for this service!! The ActivePBX support team is priceless. Highly recommended!

Excellent customer service!! Super-fast response time!!…read moreExceptional quality control!! You will not be disappointed!!

I recently recommended Streamline Voice and Data to my daughter's pediatrician. They needed help…read moreinstalling a new phone system at their Coral Gables office. Everything was handled quickly and professionally. It's nice to hear good comments on a referral.