What's the purpose of making an appointment on the app if the barber is not going to be a professional and honor it!?.....
So I went through Booksy app and made appointment with Mr. Renfroe for a 515 haircut. Went to work an hour earlier so I could get off work an hour early to make my way across town in traffic so I could be there on time. I arrived at 453pm...walked in and sat down, It's a nice shop with ten or more barbers in it. Nice chill vibe , good mix of culture with rap music playing on one side and Spanish/latin music on the other but neither one too loud.
SOOO after about 10mins of walking in I received a text from Mr Renfroe that it would be 530 for my appointment due to him running behind...Ok no problem only 15mins right....WRONG!. ....548 rolls around and I'm seeing he's finally finishing up dude in chair...dude gets up and ANOTHER guy who's apparently had been waiting as well hops in the chair! WTH?! So I gather myself before I get irate...get up and approach Mr Renfroe inquiring about my appointment that was at 5:15 and his only reply was "Yea I'm running late but I gotcha " ... No Dude You Don't! It's after 6pm and you're starting another client that's gonna take you at least an hour to finish! Which means I'm not going to get in the chair till at least 7pm ish! THATS BS!
So again I ask what's the purpose of making an appointment through the app that will charge 1/2 of the price if you cancel too late or no show but I was neither! Piss poor planning on the part of the barber! It shouldn't matter on whether if it's your regular clients or new clients...if the client is hella late and cuts into other appointments the right thing to do is be a professional barber should let that client know he will have to be rescheduled or wait! Not push your on time clients appointments back over an HOUR AND MORE!
So basically I ended up wasting time...was not able to get haircut cause no other barbers in there were available... I will never select Kee of life Cuts/Mr. Renfroe EVER AGAIN nor come to this location!! read more