Employees are very nice and detail oriented. They already do a great job! I would definately…read morerecommend them over the competition.

Amazing customer service fast efficient and very clean. The employee Gabriel was amazing great…read morecustomer service

Poor management. And ran by kids that dont care the machines do more damage to your vehicle then…read morecleaning

First off, the wash service never, and I mean never, dries my vehicles. I've been using the ceramic…read moretunnel because I loved that it finished drying my vehicle and put a really nice shine on, however, the tunnel has been shut down for months. This means I have to spend 20 to 30 minutes to dry my vehicles. But what really has me aggravated is that it doesn't look like the tunnel will ever restart but my bill has not been adjusted for this. Come on pure magic, reopen the dang ceramic tunnel. It's the only reason not to move my business to any of the other "wash only" car washes available! REOPEN THE CERAMIC TUNNEL!!! Mammoth Holdings Manager We're sorry to hear about your experience, M H. Thank you for your feedback, and we'll work on addressing the ceramic tunnel issue. Please contact us directly at support@managemycarwash.com with 'Google Review' in the subject line if you'd like to discuss your concerns further. So, the response is a non-answer. Did she actually go to college to learn corporate non-speak? And she expects me to go private with my issue by contacting them directly? For months I have been asking the on site manager about the tunnel and they are as frustrated as the customers are about Mammoth's inaction. They report losing many customers over this, and I foresee them losing many more. I have been getting my vehicles washed there weekly in hopes that the tunnel will reopen and No one has ever been seen working on the "Closed for Maintenance" tunnel. If you have no intention to open the tunnel, just say so. I've already removed one of my vehicles from using any pure magic car washes and if the tunnel doesn't open very soon I will stop using them all together as the washes without the wax/ceramic tunnel are NOT very good.

This car wash has everything you need. Self service and indoor service which is a plus in the…read morewinter months. They employees are very helpful when needed. Shout out to Ash for helping with my mat today!!! 5

We had great service!! Aces to the staff and the food was fantastic!! Crab legs were on point!!read more

My Hubby took me through this car wash today, what fun! Haha cheap thrills!…read more He drives a Silverado. and I was curious how it would do getting the bed clean, and all his bells and whistles added! He took the antenna off. And as we went past an area, it scanned a sticker he has on his truck. And off we went fast and affordable. And to my pleasure it did a remarkable job.

I've always thought highly of this wash, not sure what changed?! I went thru yesterday and the…read moreback of my vehicle (Lexus SUV) was covered in soap. Also, I had to wipe off the bug juice on the headlights and hood

Ok bear with me there's a lot to say here-…read more I showed up just before closing (sorry didn't realize) yet the team received my vehicle like it was the first that day. Most guys have been there outside cleaning cars for 10+ hrs! I looked around and saw a guy on a rollator (injured I assume) cleaning up and I said wow that's dedication. I was told it was the GM. I then proceeded to tell that young man the leader I saw in him. His team reflected his energy and dedication I was so impressed. If I owned this business I'd want to know that even when I'm not looking the team works at optimal level Incredible! I'll be back! I didn't even mention how beautiful my vehicle looked

Being from California, I had gotten used to full service hand wash car washes. It was tough to find…read moreone here in the Knoxville area that wasn't an expensive car detailer. Stumbled upon Synergy and it was just what I was looking for. The attendant was very helpful and the crew was great. My car looked great at the end. The price was reasonable for the service I received. Two thumbs up.

Worst wash in town, machine are my money, none of the settings work, more water leaks out of the…read morehose than comes out the sprayer nozzle. Will not wash here again.

I was charged even though carwash didn't work. Called company twice to get refund. Never got call…read moreback. They charged me for getting nothing.

Just not a very good car wash. I was paying for the highest level membership they offer, and most…read moreof the time, the attendant would be too busy on their phone to actually use the spray nozzle pre-rinse on the car. You don't get what you pay for, half of the vacuum hoses are broken. I've cancelled my membership and will find another car wash.

It has been over a week and this company did not even reimburse me for the money they took from my…read morecredit card as promised. This is added to my previous review.

The car wash bays are hit or miss- you might get high pressure rinse or you might have to drive to…read moreanother car wash with a soapy car. Every time I have tried the vacuums, they've taken my money. I stupidly tried them today since they'd been cleared of stuck coins since my last try a few months ago... took my money again. As other reviews have noted, there's no customer service, no phone number listed anywhere, and the Google search gives a fax number. Don't waste your time or money here. You're likely to spend money on machines that don't work and still have a dirty car. It'd be great if whoever owns this place could give back all of the money I've spent trying to use their broken machines.

This car wash just took my last $5, and the machine did not work. I looked around, and nowhere is…read morethere a number posted for help or claims. I googled them, and the number that is listed is a fax machine. I was also unable to get a hold of anyone at the phone number listed on their equipment.... So, put your money in at your own risk, because if you don't get what you paid for (a car wash), with no one to call for support, you're just out your hard-earned cash.