If I could leave a zero rating I would. I asked them to come out and give an estimate at 6:00 pm…read morehe set the appointment then showed up at our door at 4:45 I was still working. He was very Brash. Did not take notes. we told him what we would like and has asked a few questions and then left and said he would have us an estimate in a week. This was July 27 and we just got our estimate a proposal with a design that did not match what we asked for on Aug 17. It just said It will probably cost 100,000 and then he told me it would be priced out the next day. Then he gives me a list of 20 items and a price of 95+ K and I asked him to itemize it. And he got extremely defensive because I want to know what I am paying for at that price. Plus it was highly marked up. He went on to write me terrible text messages defending his position and that he was not the company for us. I am letting everyone know that they are extremely rude and lost a sale. I would have paid the 95K if he would have priced it out for me. I believe that he is way over priced on his pools. But extremely rude to potential customers. So, I am sharing so that people know he is not the best choice for the job in Palm Coast.

From the owner: Swimming Pool Contractor since 1994, In the Swimming Pool Industry since 1990. I'm not only the…read moreSalesman for my Company, I am personally involved in your swimming pool from Start to Finish, unlike the most! You personally deal with me from every aspect of your vision of your backyard oasis.

I had a couple leaks around my pool pump. I called them and they responded quickly, fixed the leaks…read moreand it didn't cost me an arm and a leg. A few weeks later I had another leak and the responded immediately and again did a great job repairing. I mentioned that the timing clock was working correctly and they got the part and came back the same day and fixed that too. Christmas was in just a few days and then I going on vacation for a week. They went out of their way to make sure everything was taken care of before I left for vacation. I will definitly be using them again when I have a need.

If you want the runaround then this is the company for you. I've been waiting 8 months to have a…read moreHayward warranty repair performed. I've never been able to get a date. I'm just told maybe next week or the week after that or the week after that. At one time I was told they came by and I wasn't in. Strange, I was not only in that day but I have a Ring doorbell and the video didn't show anyone coming to the door. Just one excuse after another. Very unreliable and less than forthright.

Contracted Pinch a Penny to fix multiple leaks around the pool pump and filter. After $600 of…read morerepairs the plumbing still leaked. The technician came back and made an adjustment. The plumbing continued to leak. A Pinch a Penny technician came out and said the pump needed to be replaced ($2000-$3000). The actual problem was the connection between the filter and the return (to the pool). They also said the connection to return line was not their problem. Be very care full if you contract this company.

LIMITED AND CHANGING STORE HOURS…read more Went there today--New Years Eve--to buy chlorine. Checked google before driving into Palm Coast as I live in a different town. According to Google, PaP on Rt 100 was open; PaP on Old Kings Rd was closed. Called the store to confirm that they were open; no answer. But that happens sometimes when they are open, and I needed chlorine. Arrived to find that they closed at 3pm today, 10 minutes before I arrived. There was a sign on the door saying they closed at 3pm, and that on New Years Day, they would close at 2pm. Why not close at 3pm or 2pm both days?? I was in the store the first week of December; they had nothing posted regarding changes in holiday hours. Obviously most ppl will assume they will be closed on Christmas Day, but most stores are open Christmas Eve, New Year's Eve, and New Year's Day. If they are going to shorten hours on specific days, that info should be posted at least a month in advance--at the store AND online. To the store owner and manager--most of your customers are not coming in every week. Pls post business hour changes WELL IN ADVANCE, inside and outside the store, and update google and the website. On more than one occasion, I've arrived at the store during their posted online hours, not on a holiday, only to find that they are closed (employee BBQ one time, can't recall the reason the other time). They have also changed their hours on more minor holidays w/o posting notices more than a week in advance, and not posted on their website either (today, just a note under the regular hours that says "holiday hours may vary"). They have ONE evening hour (5-6pm) and very limited hours on Sundays, which makes it difficult for anyone who works a day job to get there when they are open. Online hours: M-F 9-6 (except when they choose to close earlier) Sa 9-5 Su 11-3 Why not 9-6 M-Sa? That would be easy to remember. And Sunday is a day when a lot of ppl (like me) have a day off and can do pool care. It's especially odd that they still maintain that 4 hr window on sundays during swim season, since it's a day when ppl are running errands or shopping in the strip mall where they are located. Ofc owners have the right to set their own hours of operation, no matter how inconsistent and unannounced they may be. Customers can go elsewhere (though for some of us that involves a much longer drive). If a competitor opens nearby with longer hours, I'll be there. Customer service is mixed. Depends on who is working. Some staff are helpful, others not so much. Have been in the store when there were 3 employees standing around chatting and I was the only customer--no one offers to help take chlorine out to the car. I can understand that when the store is busy, but it would be nice if they did when the store was empty.

We are so lucky that Pinch a Penny started new pool construction. Our pool was their 2nd. From…read moreconcept to design to construction, Scott and his team were fantastic. we could not be happier, the pool, the patio, the huge screen room over everything has truly changed our backyard into a real oasis. I tell everyone to look at their website and you will see a couple photos of what get to enjoy almost 365 days a year. I would recommend them without hesitation. I will had their continued maintenance and service is well worth it.

Big help in pool maintenance and chemicals. Service at our home not too expensive and done right…read morethe first time I

Highly recommend using Pelican Pools! They communicated well with us. Absolutely no hidden costs!!…read moreNot a question went unanswered. The only delay was getting through all the city inspections and the minor things that needed to be corrected, but they handled it all for us. Inspections took longer than the actual build. We never felt like a bother when we had a concern or more questions. First day until the final inspection took 10 weeks

The folks at Pelican Pools are simply amazing. We decided we might actually not miss the pitting,…read morestaining and water balancing issues associated with a marcite pool and went with fiberglass this time. We have a small lot on the Palm Coast canals. Dillion helped us identify the best pool we could shoehorn into our lot. Their supplier, San Juan Pools, has a huge selection to choose from. We made a few changes along the way and received revised quotes quickly. They made several recommendations when were unfamiliar with a feature. The did not try to upsell anything. We were 100% in the driver's seat. The screen company they work with side by side, A Certified Screen Service was amazing as well. Between them the project came together into a stunning masterpiece. I rarely had to call Matt, the operations supervisor, because he usually called me first. He made sure even the smallest concerns were addressed in short order. You can save all the time and headaches shopping around...just go with these folks. I assure you, you will be 100% satisfied. I highly recommend Pelican Pools!