I moved here about 16 months ago and love it! The office staff is very friendly and the maintenance…read moreworkers are wonderful and on top of things. I upgraded from a one bedroom to 2 bedroom and am very happy with that choice. It's in a very safe area and I love walking the trails and into the surrounding neighborhoods. Never had any issues!

Do not rent from them as the office staff is very rude. They do not like to help…read moretheir resident

I love this property so far I've been living here for 3 weeks now. I would like to give a shout-out…read moreto the leasing consultant Taylor Thomas, that made my leasing and moving process very simple. She was very understanding, helpful and patient with me! She made it possible for me to move-in early. I haven't even met her face-to-face yet this was done all virtually. I love my 1 bedroom apartment but I wish they updated the carpet to wood floors throughout the whole unit. I'm going to I had a small work order that needed to be fixed such as a clogged shower and sink. But the maintenance team came in minutes after placing my work order in. This property seems to be very organized, well maintained and friendly environment. I'm happy I choose to live here!!!

This apartment complex is still trying to collect money from me and my 75 year old aunt who is…read moreabout to die!!! I refused to pay my rent due to the mold issue . The manager Madison did nothing but laugh at me on the phone and not only kicked me out, they are still trying to collect 1,000$ of dollars from my family even after the detrimental health effects this disgusting place has caused on my children and my husband. These people will raise the rent on you out of no where, they will not put in work requests, they will lie to your face about cleaning your unit before moving in! I was about to give birth & got moved into a Unit that was so disgusting and filled with animal pee, human eyelashes, toenails, hair, random nails, you name it. This place doesn't give a SHIT! They just want $$$$! STAY AWAY!!!

HORRIBLE MANAGEMENT - BRENDA GARCIA. I've lived in these apartments for 1&1/2 years. I've made…read morecomplaints for 1 year about the disrespectful, disruptive upstairs neighbor that has numerous kids & that stomps around like elephants all hours of the day & night. And of course manager does NOTHING. In October, a fire started on my patio, that I had nothing to do with & after being investigated the cause was "inconclusive". The manager issued me a notice to vacate, giving me 3 days to pack & get out. She knows I'm disabled & dying on hospice care & knows that the fire was not my fault & that I had no control over it. That week the fire report was issued & it confirms/supports that I was not at fault & had no control over it, yet the manager still says I have to get out & says that she has filed with the courts for eviction. I remind her again that it's impossible, I can't move, I'm sick/dying, I can't pack & move. She doesn't care at all. She refuses to have maintenance come in & repair hole in ceiling or clean up all the sheet rock from the hole where fire dept knocked hole in ceiling to make sure the fire hadn't spread. She says I have to move out before repairs can be done, but maintenance told my friend the night of the fire that they could work around my stuff to do the repairs when my friend asked maintenance if he needed to move my stuff for them. I don't recall the last time I've interacted with such a heartless, insane human being. I'm absolutely disgusted by her behavior.

Recently completed a 90-day lease of a furnished corporate apartment via GCA. Throughout the…read moreprocess, they were extremely responsive, professional and pleasant to work with. When I first contacted GCA they had no pre-furnished units already available due to demand, so they quicky negotiated with several properties for available units and when I picked one, they completely furnished it in 2 days. One suggestion: clarify prior to signing up just what you'll get. I was expecting a king-size bed but was provided with a queen-size. No worries though - I asked GCA to swap out and in 2 days had a king-size bed in place. $50 delivery charge, nothing extra per night/month. The king bed seemed a little better than the queen was, but neither was top-notch in comfort. Otherwise all other furnishings were good quality and very clean. Accessories were about as complete as one would want for a short-term lease (no blender but I bet they would have provided one if I'd asked). I'll be recommending GCA to others at my company.

From the owner: Fully Furnished apartments nationwide. Corporate housing provider.read more

I love living at The Pointe. They are really a great place to call home. The front office staff,…read morelead by Meela, really know how to earn brownie points. When I moved in Liz gave me a cake pan, a box of brownie mix, a spatula and an oven mitt that said "Earning brownie points." How cute is that? Liz is the Leasing Assistant. Today they have gift bags and more wine for Valentine's Day. They are so good to us. I feel appreciated. Seriously. Sometimes you pay rent and all you get is a place to live. These folks got gifts and all the extras. Meela is always giving out wine on "Wine Down Wednesday," and she's got fabulous food trucks that come out to the apartments on a regular basis. This is perfect for me because I don't always want to cook for myself since I'm single. Daniel is the maintenance man and I LOVE LOVE LOVE HIM! Let me tell you - this guy is PROMPT! Whenever I have a maintenance issue he is RIGHT over. Big or small, he handles it all! From appliance bulbs to leaky roofs, this guy is ON IT! And he gets the job done. It's not like bandaid type crap. It's like FIXED! Done. If you want a great place to live with awesome and responsive management and maintenance staff, come live at The Pointe. Thank you Meela, Liz, Nuvia and Big D aka Daniel!

The front office staff is amazing. I just signed my lease here and I'm very excited to finally have…read morea great place to live. They are very responsive to emails and phone calls, they're helpful in all situations, and they are very friendly!

A wonderful place to stay! This is my first choice if I need to get away or have place for family…read moreand friends to stay when they are in town.

Lana the leasing agent is very informative and easy to work with. Love this place. I've lived at a…read morecouple of apartments and by far Elm Creek is the best...

The good reviews are fake. Trust me when I say these are the…read moreWORST apartments I have ever lived in. Roach infestation in the units, maintenance that will have you waiting weeks to get ANYTHING fixed and management that will always tell you "they are working on it" when in fact they are doing nothing to fix any of the issues. Would never rent here again.

They totally ripped my mother off. All the deposits are non refundable. After 3 years there they…read morereally take advantage of the elderly. Over $1700 in deposits plus $500 in pet deposit and when she moved out billed her for painting a complete room, replacing windows blinds ect . We had the apartment cleaned by a professional house cleaner . They even charged $50 to clean the patio. A couple pot plants at the most were left behind.

Beautiful Community, right off Northpark and 59. They food is great and the staff is friendlyread more

Very nice and quick on repair calls and very friendly staff no problems going on two years living…read morehere

The apartments are trash. The water is brown. My child has a rash because the water irritated his…read moreskin he had to be put on antibiotics. I brought this to the office attention numerous times about the brown water and was told they don't see it and to let the run 30 minutes before I use the bathtub. The water spits brown water everywhere so my dishes are dirty all the time. My water bill is $200 every month. No one can explain why. One of the office workers is always rude and condescending. When I signed up to live here, I was sold my rent was 1400+50. Water I have yet to see that every month I paid between 1600 and $1700 because my water bill is $200 which is insane for brown dirty water. Avoid this place at all costs. You put in work orders they're never completed or they're halfway completed.