Every time I go to the location it's always a terrible experience. Please get rid of Destiny( the…read moremanager and the other lady. Very rude and nasty attitudes. They're only for their people.We reserved a car two weeks prior to pickup for a full size vehicle. At the time of pick up they came up with a compact SUV. When I questioned the selection of the car. I was told there wasn't any full size vehicles and tried to charge an extra $64 for a smaller car. Also, the guy who came in after Me reserved a full size vehicle that morning and was able to get one.When I asked why did the price go up instead of down, she said" I don't know, you're the one who made the reservation" with a nasty attitude. I tried showing her the total of the reservation. She refused.I tried explaining that i see full size vehicles on the lot, only to be ignored. The car was dirty inside and out and needed an oil change. I also had to purchase oil for the car. I called corporate several times about this issue for a week,nobody from Region office ever calls back. When returning the car. Same nasty attitude from manager Destiny and other staff. she tried to give me $29 back for inconvenience. But, The difference between full size vehicles and compact Suv is $100 difference. And they're not helpful with giving you a refund. It's been a week, car has been returned and still no call from Region or any adjustment.

Negative 15 stars. Horrible customer service. Called numerous times. Rarely will anyone answer the…read morephone! Had booked a vehicle (made a reservation) a month and half beforehand. Do you think they met me with a friendly smile at the appointed time? Absolutely NOT!! It's been two days and still don't have a rental. The aforementioned appointment was for 8 AM yesterday. Have called local store front and corporate at least a dozen times. They gave yet to return the first call. Can't believe it is still open with the customer service that I have received. NEVER USE THEM.

Nice workers. My only problem is the vacuuming section. The hose doesn't reach both sides of car…read more Nowhere to clean floor mats. For this to be a new car wash I expected better.

When you pull your car in and it's all covered in dust and dirt, the attendant should not dip the…read morebrush and soap and scrub all over your car before you go through the car wash because it just rubs that dirt into the paint. Now I have micro scratches all over my car that I'm gonna have to buff out.