I have worked with more than half a dozen app teams all across the US including Florida, New York, Texas, California, Arizona, and Washington state. App Innovators of Tallahassee, Florida does not even begin to compare to any others.
When I did business with this company in 2015, I felt the entire experience was manipulative and deceptive. During communications with the owner, I began to feel nervous and felt the project we were working on together could end poorly. The situation quickly deteriorated into the classic "I never said this, I never agreed to that" scenario.
The owner of this company ensured me in an email that proceeds from my project would be mailed out within 90 days. After this did not happen, I reached out many times and my emails were ignored for months. 7 months later I contacted this company requesting their attorney's information and informed them I was preparing to file a civil suit. Days later a check was promptly mailed out but no explanation or apology was given.
The moral of this story: when exchanging funds with any business, small or large, get all arrangements in writing. My only saving grace here was that I saved all emails exchanged with the owner of this company and refused to be taken advantage of.
Things could have been different on all sides, but based on my experience, I would not recommend this company to anyone. App teams in Washington state and California have the best prices and customer service in my opinion. If you are obligated to hire a team out of Florida, there are many better ones in Orlando and Miami.
If you have already started doing business with App Innovators, get a contract to protect yourself and your business. If you already have an app with this company, I would not suggest taking their word on any metrics they report about your app. Request screenshots of download metrics, or better yet, request login access to verify for yourself. This is just good business practice when working with any start up.
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