I called over Memorial Day weekend on Saturday, and despite it being one of their busiest times, they were at my nephew's house by 11 a.m. on Memorial Day. Not only did they respond quickly, but they spent over three hours transforming the yard. They didn't just remove pet waste--they went above and beyond, clearing debris, cleaning up the entire area, and leaving it safe and beautiful.
What impressed me most was their kindness and heart. I was doing this for my nephew's family, including my autistic niece, and they understood how important it was for her to have a clean, safe place to play outside. They made every effort to get it done as quickly as possible, and their compassion meant the world to our family.
I had the pleasure of meeting his wife as well, and it was clear this is a family-run business built on integrity, hard work, and genuinely caring for people.
As a small business owner myself, I know exceptional service when I see it, and this was exceptional. In fact, I was so impressed that after learning about their nonprofit supporting autism, I've already decided that at a future client appreciation event, my business will be making a donation to their cause.
Reliable, professional, kind, hardworking, and truly above and beyond. I cannot recommend 209 Poop Scoop highly enough. read more