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2 The Tee

3.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

Services - 2 The Tee

Clothing printing

2 The Tee Photos

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6 years ago

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DTF Center - Custom DTF Transfer

DTF Center

(5 reviews)

North Dallas

Very disappointing experience with DTF Center Dallas today. I have been a customer for over a year…read moreand have spent a significant amount of money with this company, but after how I was treated today, I will not be returning. I first tried to place my order through their website, but it repeatedly showed "failed to upload" when trying to submit my files. I then used their website chat to ask for help and requested an invoice since I had already shared my Canva document with them. No one ever responded in the chat. Since I still needed the order, I began calling around 3:00 PM and had to call continuously for almost an hour before someone finally answered the phone. I was told the Dallas location was on another call and would be transferred once they were finished. When I finally spoke to someone at the Dallas store, I confirmed multiple times that the prints would be ready the same day. He said yes. I shared the Canva document, he sent the invoice, and I paid immediately. I even asked again if the order would be ready today, and he again confirmed that it would. The Shop app even showed the order being packed for pickup, so I sent my husband to the store. When my husband arrived, the first employee helping him smelled strongly of marijuana and appeared to be under the influence, which was extremely unprofessional. After that, the same employee I spoke with earlier suddenly said the order would NOT be ready until tomorrow, completely contradicting what he had told me earlier. When I spoke with him on the phone to clarify what happened, he was very rude, repeatedly interrupted me, and raised his voice instead of addressing the mistake or trying to resolve the situation. For a business that relies on time-sensitive print orders, clear communication and professionalism are critical. Unfortunately, this experience showed poor communication, rude customer service, and staff behavior that raises serious concerns about professionalism. After being a loyal customer for over a year, this experience was unacceptable and I will be taking my business elsewhere.

I use DTF for the past year and I am satisfied with their quality and prompt delivery.read more

Custom Tees

Custom Tees

(13 reviews)

I didn't have a good experience with this company, my order didn't was ready on time and the…read moreprevious order had issues too. Very bad customer service, I will not order from them anything for my business anymore.

I have never dealt with such a horrible company in my life. They are unreliable, unprofessional,…read moreand incompetent. They put items on their website that are not available, then accept rush orders that they could not successfully complete, and then they replace items to what they see fit. Then when I call same day after pickup to request a fix to a replacement they changed on their own, they say they are going to call me back, and never do. If you can't complete an order, don't accept it. Don't email someone numerous times going back and forth on items you initially indicate you have, but really don't. I had to call back a third time and spoke to a man who was the RUDEST PERSON I HAD EVER DEALT WITH. I was trying to tell him what was wrong with the order in a calm manner and he continues to cut me off and yells at me. He wouldn't even let me finish my sentence on how I didn't have a problem with the entire order, just the unapproved replaced items that I'm not satisfied with. They were the wrong size, type, and quality. He offered to replace the shirts now, 2 weeks after the order. The event is over. I called your company that day, and the following day, for a resolution. I asked him for his name and he obviously refused to tell me. As I'm calmly saying all of this, HE HANGS UP on me. Ridiculous. Inappropriate. Uncalled for. Childish. Save yourself the hassle with this company. I would rather deal with the credit card company.

2 The Tee - screen_printing_tshirt_printing - Updated May 2026

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