1. 2 Mattress Men

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Honesdale, PA

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2 Mattress Men

3.4 (5 reviews)
Closed • 10:00 am - 8:00 pm

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2 years ago

We walked in on New years Eve and, with no pressure from the salesman, had a new mattress delivered 6 days later. Classy operation!

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4 years ago

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8 years ago

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9 years ago

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13 years ago

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Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

1.6(65 reviews)
38.7 mi
•$$
Offers payment plans
Established in 1991

So when it came to the store. It was clean and there was a tone of furniture, kitchen sets, living…read moreroom sets and bedroom sets. Or you can get individual items. The less expensive stuff is a little cheaper made but still very nice. The sales team is excellent and they are nice and go above and beyond to help not only make a sale but to make sure everything after goes well. Delivery and installation is where things went wrong. Tabel and chair's had been delivered with a little damage, the table was put to gather wrong so the legs were super shakey and they left wood staples hanging from the bottom of the table. Now the Bob's way is that if anything is done wrong or damaged they will come fix it. So we set a date and time and the only time they had was 5 days later so I was left with a shakey tabel that had metal sticking out. I have a wife and kids I now had to inform couldn't sit at our new table. On the day to arrive they were 2hrs late and I had to go to work and reschedule. I did inform the customer service of this and that I was very upset. The soonest they could reschedule for was a week later. So another week before we could use our new dining room table. Finaly the service guy came on time fixed everything made the tabel look good and work the way it should. So I called customer service to see if they would remove the $69 delivery and installation charges well no I had received a $25 giftcard for the inconvenience and $25 giftcard for the service tech missing his time. So I will just deal with this and apply these cards to my credit card and they say no it's only good for in store purchases the stuff at this store on the cheap side is none existence. I tried to explain the delivery and installation was what caused so many problems so I didn't think I should have to pay for it but they kept saying this is there policy. With this being said I say if u are picking up something go there and pick it up. If u need it to be delivered go somewhere else. There are other furniture places.

I made two purchases with them within the past month. When the first order was delivered, they…read moreforgot a mattress Which was frustrating because we had just moved into the house and I had planned it so that my kids had somewhere to sleep. We called customer service and they scheduled a new delivery for a week out. I said that's unacceptable. I planned around this and my daughter needs a bed to sleep on. So I asked if I could drive to where it was gonna be shipped from myself and pick it Which was about an hour away. They said yeah that's fine. They would hold it there, And that I could pick it up in two weeks. They added an extra week for me to pick it on myself, which made no sense. Now the delivery I had today for my own bedroom set one of the rails was broken But still usable. They said they needed to take it back so that they can get a new one. I said, can you just leave this one here for now because I already Got rid of my old bedroom set in anticipation for this new one. They said I could keep the broken piece, but then they wouldn't be delivering a replacement. I said that makes no sense. I obviously don't want this broken piece and if they really want it back so bad why can't they just take it when the new one gets delivered so that I can at least use a bed and not have to sleep on my couch for days. They told me I had no options. You would think when somebody spends 8000$ with you and you have both of these kind of mess ups, they would at least waive the delivery fees. Instead, they chose to do nothing. I planned on buying more furniture through them, but I will not waste my time and money. I will not be purchasing from them again.

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Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store

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2 Mattress Men - mattresses - Updated October 2026

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