Tech came out "fixed ice maker" had ice one day and never came back. Really good at taking my…read moremoney NO STAR

I called early afternoon and Mark assured me he would be here the same day. He arrived late in the…read moreday. I looked on Youtube to see if I could do this myself. I possibly could have. The parts were hard to find and they were expensive. Mark determined it was a fix that did not need new parts and he made the repair in a timely fashion. I will keep his number on speed dial.

Called company and Rick came out to fix my refrigerator. He was very professional and the fee was…read morevery reasonable. Definitely will call him if any other appliance requires repairs .

I called him to fix my washer. It wouldn't do the spin cycle, and he told me he will call me the…read morenext day an hour before arrival. I didn't go out because I was waiting for his call. I even missed my boy's football game.

Great service! Tech came over Saturday afternoon which was a great plus since most other businesses…read moreeither close early or are not open during the weekend.

From the owner: Hello there! We are a small New Business here in the RGV…read more(Family owned and operated). Why Should You Choose Our Company from All of The Competition? 1) Our company has successfully fixed over 5,000+ appliances. With over 5 years in the industry, there is nothing we have not fixed or seen. We look forward to helping you! 2) Over 90% of our repairs are a fraction of the cost of our competitors! 3) We are a small LOCAL company here in Valley/RGV and because of that there is no price inflation on our parts etc. Our aim is to keep your business for the next 20+ years and to add as much value to our customers as possible! 4) We offer a 90-day warranty on all our parts & labor. We guarantee our work and if we for some reason we cannot solve your problem we will not charge you! 5) We're upfront with our pricing and will treat you as a long-time customer whether you are calling for advice or to schedule an appointment. There are no wrong questions so if you have any just call

We called for a repair on our dryer and he came out the same afternoon, fixed the problem for a…read moremore than reasonable price. He is the sweetest man who seems to love his job. Would recommend him to anyone, he's great.

From the owner: Our specialties are kitchen appliances, mobile service & same day repair.read more

I requested service on Sunday expecting an answer in the middle of the week, imagine my surprise…read morewhen 10 minutes later he is calling back with questions about my problem and giving me the possibility of coming in on Monday to fix it. He indeed came on Monday, correct the issue and my washing machine was working perfectly again on Tuesday. His quote was exactly what he had said and everything went smoothly, this business is RARE . He did what he said he would do, on a timely manner, at the rate he had quoted and he was very courteous throughout the whole process. I HIGHLY recommend Shaun and his company!

Old appliance not fixable, Jericho appliance found a used one and delivered it and set it up!read more

Horrible unprofessional service. This company was hired by whirlpool to do a repair on microwave…read morethat was not even a year old on warranty. Repair man came in after 2 weeks to look at microwave but did not have parts needed. I waited over a month for them to get the parts. I waited all day for the same exact repair man that came in the previous time and saw mounted microwave to say he can not repair the microwave because it is mounted and he does not remove microwaves to repair them . Stated customer is responsible for removal of microwave for him to work on it. Imagine elderly people or disabled? The same useless repair man had already seen the microwave mounted and said absolutely nothing about it! Waited almost 2 months. The unprofessional useless repair man went outside to make a call and left with any courtesy call. He also left with the parts that were provided to him from whirlpool not his!

From the owner: We are proud to serve the Valley area, extending from South Padre Island to Rio Grande City…read more Starr County, Hidalgo County, Cameron County and Willacy County

While staying at my Parents' house in Brownsville, Texas for a trip the fridge needed to have its…read moreice maker filter replaced. Sadly, every other place that was a national chain was out - and the problem with appliance parts on Amazon is that if you have an issue, it is one of those "oh crap, it's wrong." On a whim, I Googled around, found Aeraci.com and called their office in Brownsville, but that was closed due to COVID so they were working out of their main office only in Los Fresnos - a scant 15 minute drive, and after speaking with Mary on the phone (a consummate professional, kind, and thorough) who was clearly handling phones ringing off the hook. I have spent my time working in commercial appliance sales, so I know how hard Mary was having it at 4:00PM in the afternoon, as it seems their smaller satellite offices were having all phones route to them, and she was juggling incoming calls from much bigger fish than me - though she was thorough, diligent and had my GE part and it was on my way to grab the part. I explained that I had to get gas, I may be cutting it close, though she offered to stay open if I needed. All of this was unnecessary as I had made it in good time, with getting gas, and the small shop was one of those small town gems that you love - simple, to the point, and highly functional. You could easily tell that their business - definitely of the counter-style appliance part variety - was more centralized on commercial B2B though the friendliness, kindness, and sharp nature of Mary at the front was one that welcomed even the DYI crowd. The transaction was speedy and I was most pleased they sold water and chips old-school small town style, and it was fun to support local businesses like this - especially for appliance parts and repair in an era where the larger Lowe's and Home Depots of the world overrun places like Aeraci.com though they cannot replace the care, expertise, and speed. Plus, with folks like Mary manning the desk, any HVAC repairman, handyman, DIY-er will be confident that Aeraci.com has the parts, expertise, or added repair help to get the job done. While I was not able to take advantage of their extensive repair services, I can guarantee everyone in the Rio Grande Valley this - you will be in good hands with Aeraci.com for all your appliance repair needs - large to small, A/C to Refrigerator - the folks at Aeraci.com have it handled. And if you have a minute, swing by and say hi to Mary at their main office in Los Fresnos and feel at home knowing that experts are always a call away.

Fantastic same day service on the dishwasher. Problem was quickly analyzed and promptly fixed…read morewithout issue. So happy to have found a reliable appliance repair near my house. Will definitely use these guys the next time I need help.

The call was for both units why would we only submit it for one unit. Why would we want to pay…read moretwice for you guys to come out. If according to your logs the call was for one unit why would the technician touch the other unit. He had been working on the downstairs unit all morning until Rey came out and assisted with the upstairs unit. Why did we get charged for all that time if it wasn't on his work log? A week later we continued to have issues. Rey and his trainee were the ones that noticed that Norman didn't fix the issue. They had supposedly fixed the issue that day but here we are again with the same issue. Nothing has been fixed properly but charged correctly. We trusted that you guys would fix everything especially with the amount we were charged. Not only am I still having issue, but your operator was unprofessional and rude. We were given incorrect pricing on parts and service. She was very quickly wanting to deduct the difference from Reys check for the misinformation. She even stated on the call multiple times that there was a lot of misinformation given to us and she would provide feedback to them.

This is a great business, they are nice work with you and the are really reasonable on price,…read moreBraulio was nice and respectful with a really nice attitude and always ask what do you want to do after given you his recommendation