Horrible unprofessional service. This company was hired by whirlpool to do a repair on microwave that was not even a year old on warranty. Repair man came in after 2 weeks to look at microwave but did not have parts needed. I waited over a month for them to get the parts. I waited all day for the same exact repair man that came in the previous time and saw mounted microwave to say he can not repair the microwave because it is mounted and he does not remove microwaves to repair them . Stated customer is responsible for removal of microwave for him to work on it. Imagine elderly people or disabled? The same useless repair man had already seen the microwave mounted and said absolutely nothing about it! Waited almost 2 months. The unprofessional useless repair man went outside to make a call and left with any courtesy call. He also left with the parts that were provided to him from whirlpool not his! read more