1. 1st Source Bank

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Walkerton, IN

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Jim Pomposelli - Citibank

Jim Pomposelli - Citibank

(196 reviews)

Lincoln Park, Sheffield Neighbors, DePaul

I found Jim through Yelp, messaged him through his website, and heard from him almost immediately…read more And when I couldn't respond right away, he called me multiple times and texted me multiple times, and has been the most tenacious mortgage broker for me ever since. He will do whatever it takes to make it work for you and try to get you the best rates. After shopping around, I found the best rates and deals through Citibank, thanks to Jim! With his experience, Jim was also the most knowledgeable member of my team and kept me apprised of the mortgage and home purchasing process, even though he's not a realtor. I recommend listening to Jim, doing whatever he says, follow his 'commandments,' and he'll do the heavy lifting for you. Obtaining a mortgage is not a fun task, but at least you're in good hands. If I ever have to do this again, I'm going with Jim!

Jim is THE BEST. He helped us rain or shine, whether we were just browsing and then also when we…read moreneeded to hurry up and make things happen in ~30 days. He cut out all of the fluff that comes with home buying, saved us from getting stuck in complicated weeds, and did much of the lifting for us through the process. He also was very responsive and would check in from time to time to ensure we were feeling good. Genuine care! He made it SO EASY. Everyone was like, 'omg you're buying a house that must be so stressful.' UH NO! NO NOT REALLY BC WE HAVE JIM!!!! 10/10 will be working with Jim again and encourage you to do the same!

Diamond Residential Mortgage Corporation - Equal Housing Opportunity Lender

Diamond Residential Mortgage Corporation

(4 reviews)

Our Realtor, Kate Ross, recommended a couple options for mortgage companies and we went with Ryan…read moreEberhardt at Diamond Mortgage. Ryan was professional, thorough and an absolute pleasure to work with. We were 1st time home buyers so needless to say we had a lot of questions. He was able to lay out our options in a way that was easy to understand and then help us with what made the most sense for our situation. Ryan and his Production Manager, Jennifer Rayner, were always quick to respond to our E-mails and phone calls. Ryan also came to the closing so he really was with us from the beginning to the end. We felt like we really had an awesome team of experts looking out for us and guiding us along this complicated (and stressful) path. We are so happy we went with Diamond Mortgage and I will refer everyone to them.

I was encouraged by a friend to try diamond residential mortgage group, and at first I was…read moreimpressed by the attention we got from the "expert" we were working with. But now I try to teach out to her and have attempted to email her 5 times in the past 2.5 weeks and called the office, only to be directed to her voice mail box. I left a message there as well, but still, just radio silence. I've heard back from the company and am hoping that we can get this thing rolling. The woman we're working with is kind, but very busy, so hopefully we get the time we need to start this process. I will update me once I've actually met with this company, but at least I've gotten a call back now...

Everwise Credit Union

Everwise Credit Union

(3 reviews)

Always amazing service, but this morning was exceptional! Of course, our transaction was perfect,…read morebut what made it amazing was that we locked the keys in our vehicle, and my crew member offered great advice, and even helped me set up an app to unlock the doors remotely! Over and above service! This place is always clean with plenty of parking. Always someone to greet you to direct you immediately for the best service!

After dealing with a fraud/identity theft issue, TCU did literally nothing. Told me that because my…read moredebit card was physically used (chip was read) there was nothing they could do. This is despite me having my debit card, filing a police report for further investigation, and having a paper trail on my credit card. They also are terrible at monitoring. I NEVER use my debit card so you'd think someone racking up a couple thousand dollars in the space of 3 days at Walmart and Meijer would be suspicious right? Nope! Not to TCU! They let everything slide and it was only when I noticed that I had to cancel. A couple years back when I went to Minnesota, it took them DAYS to stop my card from working. Clearly, TCU can't monitor shit. So now I'm out some money and TCU won't do anything still. The police and Meijer corporate office are baffled that TCU won't even dispute the charges. It's absolutely ridiculous. And they even had the gal to tell me that I had either forgotten to give my card to someone (I never give my card to anyone. Over the course of 10 years, NEVER.), or implying that I was trying to commit fraud. I switched within a week and I wish I had done so many years sooner. I can't be happier with the change. I actually feel safe with my money than I did with TCU.

1st Source Bank - banks - Updated October 2026

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