I have perfect credit, between 815-825, and told the salesperson this and asked him to please just…read morerun my application through whichever lending source had the best interest rate. What did they do? They ran it through four different places so I now have four hard inquiries on my credit report.

I was looking at a Tacoma that they had for sale on their website (Still do!!!) when i drove up…read morethere (55 minutes) for my appointment they told me the truck was sold the night before. I was in contact with the salesperson Chandler, up to the time I arrived, and at no point did he tell me that the truck had sold. The kicker... They had another Tacoma, warming up for me. It was ONLY $7K more. STAY AWAY from this place

On 28 March 2026 while traveling to Tulsa Oklahoma from Medina Minnesota with my three sons and…read moredog, my GMC Yukon transmission disintegrated on I-35. I was stranded on the side of the road about thirty miles from Independence Missouri. My insurance Company notified a towing company who had the vehicle towed to Robertson GMC. The dealer ship was concerned that my family was stranded so they sent a man named Ray with his SUV and picked up myself, the dog and my three boys and took us to the Bass Pro shop in Independence Mo to wait for my father to drive from Tulsa to Independence to get us and take us to Tulsa while we waited for our Yukon to be repaired. Since it happened on a weekend the repair could not begin until Monday. I have to acknowledge Chris the assistant service manager who came in on his day off to sort out the details of repairing the vehicle so they could hit the ground running Monday morning. Now that's customer service. The assistance and caring attitude of this dealership sets the standard for customer service. I would like to thank Mike Robinson for setting the cultural climate of excellence, compassion and unity that this dealership operates in. The cohesiveness and team work I experienced by those employed there is a rare commodity these days. I want to publicly recognize Robbie Brook Service manager, Chris Assistant Service manager, General Manager Tim who called Ray to transport us to Independence and Roy Gates who drove us. Chris kept me informed about the progress of getting a new transmission installed and working with the warranty personnel. To say the process went smoothly would be an understatement. The process was flawless and the new transmission was installed in an expedient manner. I also want to thank the mechanics who installed the transmission for their expertise and knowledge. Your excellence in service is commendable. I picked up my Yukon Wedensday and drove it back to Minnesota. I am happy to say we have had no issues with as of today 3 April 2026. It is operating flawlessly. I highly recommend this dealership and the culture of excellence they have set for their community. Thank seems insignificant, but it is from the heart! KWE Tulsa Ok

We bought a 2025 Hyundai Tucson and to make the deal go through. We asked to replace a panel piece…read moreon the back door liftgate after having it for five days they said they couldn't replace it because the damage underneath was too bad. but didn't offer any other solution or money or anything back these guys are not men of their word. Don't trust them.

Contacted Anderson Ford about a vehicle on the their website I was interested in. I received an…read moreemail that they were eager to help me find the vehicle I was interested in. The good news was they were only going to up charge $6,000 more then their advertised price on the company web site not the $10,000 more. Also, they are refusing A-Plans. Please have more transparency with pricing on your web page.

Very responsive dealership but also very expensive and hours are terrible your better off buying…read morefrom a dealership in the city.