I waited over 49 minutes for the east bound train as i watch three West bound trains arrive during…read morethe same time

I've been using the Valley Metro Rail since its grand opening back in 2008. I hate dealing with…read moreparking downtown for events and jump on the light rail just to avoid parking fees (and high gas prices). Plus some of the arenas will offer free rides for certain events. It's fun when you get on a train with lots of local fans that are excited for a big game. But as with most transportation systems, you get some characters that like to jump on for a free ride. I've definitely have had some interesting people watching moments over the years. Valley Metro Rail has 38 stops/'stations between Gilbert and Phoenix. I usually park at the Apache and 101 location because there is a large park-and-ride parking lot there. The light rail does have a stop at the airport that connects with Sky Harbor's Sky Train. But it sucks that you can't leave your car at a park-and-ride overnight. Because the light rail runs along the street and not above ground, many cars have run into trains over the years. As of 2023, Valley Metro charges $2 for one ride and $4 for an all-day pass. Security does occasional check for tickets. Valley Metro Rail has several extensions being planned and currently under construction to reach other parts of the Valley.

Convenient routes, kind but tough transit officers, grossly understaffed. Our student rides the…read morelight rail daily and has witnessed several unsavory incidents (use of marijuana on trains, fights on platforms, arguments on trains). He reported that he occasionally sees the transit officer about once every 2 days. We are thankful that we have this mode of transportation. However, as the transit officer explained to us that he cannot be everywhere. He kindly instructed us on how to report incidences as they are occurring. We hope that METRO Light Rail will increase their staff to monitor for safety.

So cool. So fun. I do not have much to say. I ride it everyday. It is safe. It is trusted times…read more You can take the bus or train. Same bus pass. The air is cool in the train. It is time well spent. Try it you might like it.

It's pretty handy to move around in central Phoenix as well as out to Mesa. The cars have seen…read morebetter days. In the summer, it can get pretty stifling while riding. But the price is right, especially for seniors. I'm embarrassed to admit that it took us some time before we figured out how to insert our credit card in the kiosks in order to get a ticket. One of the transit cops helped us out. Instead of inserting the card chip first, you need to reverse it. Once we had that figured out, it was all downhill from there. The transit cops are on some routes but it's hit and miss. We have ridden for free on occasion. But that was before we understood how to actually purchase a ticket.

I would give a Negative 1000 if I could! They will sell you a ticket make you wait 20 mins and…read moreannounce that there is no service at that station. They do not provide an easy alteration route or any form of communication. Then tell you there are no refunds! They steal your money!! The customer service is terrible rude and will not help you only yell at you.

I have done this Valley Metro/Sky Train combo a couple of times now. If you ride the Valley Metro…read moreto the stop at 44th street and Washington, you can exit and take the escalators to the Sky Harbor Sky Train which will take you to the terminals. I only live a couple of miles from a Valley Metro light rail stop, so I can lift or uber over for cheap if I need to use this system last minute. Usually when I am doing a 2-4 day trip, I park over at one of the airport shuttle locations outside of Sky Harbor airport and ride in. If I am going on a long trip overseas, I will ask someone to drop me off and pick me up. This light rail option is my last resort option if no one is available or if I just don't feel like paying to park at the airport. The nice thing about the Valley Metro/Sky Train is that it is cheap. It is only $2 to ride the light rail. Yes, you are dealing with the interesting characters that ride the light rail if you go this route. But it is a small price to pay to make a budget friendly trip. The bad thing about using this is that you cannot leave your car overnight at a Valley Metro park-n-ride. So leaving your car there and going away for a few days is not an option. Unless you want to come back and find out that your car was towed. The other thing is that it can take awhile to get to the airport on the light rail. So you have to plan ahead to make sure you arrive at your gate on time. Both the Valley Metro and Sky Train run 24/7. The Valley Metro runs less trains overnight.

The SkyTrain is my jam! I didn't use it for many trips to AZ and I'm not sure why. Did it not exist…read moreyet? Was I just clueless? For those of you that don't know, it's completely free unlike the NYC SkyTrain. And once you get to 44th Street Station and off airport property, you can get an Uber or a Lyft for like half the price. I always call it from the Crowne Plaza across the street so I have an A/C spot to sit if I need it to wait for my ride.

I love the Light Rail.I grew up in NY and I hate the transit system we have here for the fifth…read morelargest city in America. I take the light rail when I go Downtown or anywhere nearby. You can not beat the light rail especially for a D-Backs game. If you are going to a baseball game it dumps you off right at the stadium. I also take it for the Symphony, First Fridays, and any event I have in Phx. No expensive parking garage fees needed. It is an experience. Free entertainment and people watching for sure. If you are seeing a concert at the old America West Arena, AKA, the stadium that changes it's name too frequently for Mary to remember what it is today, the Light Rail will be free with your paid ticket. ( or at least it is as of the writing of this review. So if you are reading this much after 2018 please double check on that because they used to do the baseball stadium and then they stopped) I am patiently awaiting the Light Rail to continue to Westgate and the Cardinal's Stadium. ( I do know the name of that one today it is State Farm arena-hahahaha) I work there part time and employees have a huge Rigaramo with parking and just getting to and from work. The Light Rail would be a blessing in and out of the stadium, increase work turnover rates, and of course be great for fans too. It now takes over an hour to get out of there.

We have lived in the Valley long before the Phoenix light rail was installed. Since then, we have…read moreused the service to attend concerts, ball games, the Tempe Arts Festival, and more, until we tried to use it on the 4th of July last year. It was a disaster!! The light rail no longer took us to the regular venues we have visited but dumped us off .8 miles from Chase Field. We were then supposed to cross an intersection twice and wait for another train. We waited in the heat until we just decided to walk to Chase Field. By the time we arrived, we were hot, thirsty, and miserable, and a train never passed by us, so one never came. Finding the train to return home was equally a huge pain! So we hadn't used the light rail again until yesterday to get to Chase Field on the 4th of July. We thought Valley Metro might have fixed this transportation catastrophe. They did not. In fact, it was worse! Valley Metro claims we could "enjoy the 8-minute walk" to Chase Field. Once again, no second train came, so we walked .8 miles in the blazing heat for 20 minutes (I checked my GPS to get an accurate distance and time)!! When trying to return home, we had to walk back to Central and had no idea which train would take us back. Valley Metro has ruined what originally was a good transportation option to downtown, but no longer. If anyone is elderly, has a disability, health issues, or trouble walking, avoid this mess! If you drive, take an Uber or a taxi, or even ride a horse, you will be happier if you need to go to an event downtown. Valley Metro should be ashamed of what they have done to what used to be good transportation.

I don't take the light rail very often if at all. That being said I have to say that when I have…read moretaken the light rail that I do not feel safe. There are many many homeless people and there are not enough security on the light rail. Phoenix is a relatively safe city but I cannot believe that there are not enough security patrol people for the light rail system. This needs to change. Now of course I have no issue with people who are homeless because I feel badly about that. But at the same time I have seen several physical altercations on the light rail between some of the homeless people that have become violent. That is why I feel that for a city like Phoenix That it is absolutely essential for more security on the light rail system.

This is the platform I love more than any other! It's the last station I take before flying out of…read moreSky Harbor and the first one I embark upon returning. So, a big part of my heart is fond of this one. It's also down the street from the Asian market, so when I need to stock up on ginger and turmeric root, it has me covered.

The worst bus service in Arizona can't get to work on time for nothing bus drivers is all rude but…read morethey want you to respect them this new pay is unfair too you spend more money outta your pocket to get to places NOT on time 30-40mins. after and when you call the hotline they will it's up to the drivers discretion but we as customers have to go through this 24/7 so it's never a win win situation it's always a lose lose situation

This station has some really fun art, great bright retro backgrounds for selfies and cool art on…read moremigratory birds.

Surprisingly enough, the first day I was in Scottsdale, it was gray and rainy. Just my luck. But…read morethe Scottsdale Trolley came to our rescue, as we wanted to continue exploring the Old Town area. The Scottsdale Trolley is a FREE, public trolley that runs every 15 minutes. No questions asked, you can hop on the trolley at one of the many stops around the downtown Scottsdale area and ride to your next stop. The route isn't very long. You can actually walk the entire downtown Scottsdale area. But you won't want to do that when it's raining. When we took this on a Tuesday afternoon, there was only one other person on the trolley, so not sure when it gets busy or packed. But we were glad to ride this trolley through town to avoid the rain. It's very cool that the city provides this service for the public.

This has been a $#!t show since MTM Transit took over. Five stars yesterday, one star today. Snip…read moresnap, my review whiplash. "Waited over an hour. Detours with no notice. Routes feel inconsistent, and I'm standing here missing my connection." Reliable headways, timely alerts, and published detours." Hopeful for consistency, but today, my patience missed the last trolley.