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1816 Pediatrics

5.0 (1 review)
Closed 8:00 am - 1:00 pm

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7 months ago

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Bluebonnet Pediatrics

Bluebonnet Pediatrics

4.0(4 reviews)
6.3 mi

We used to love this office, but when Norma left the front desk we started to encounter many…read moreissues. No one answering the phone or difficulty getting called back when prompted to leave a VM. Plus their PA left only leaving Dr. Garcia and Dr. Momin in office a few days a week. This seemed to be fine until my daughter was sick while Dr. Garcia was out of town. It of course fell on a day Dr. Momin wasn't in either, which left the front desk to recommend us to an Urgent Care office. Of course, doctors deserve time away, but there should always be someone available to see a regular patient when sick. This is the whole point of having a pediatrician. When I voiced my displeasure with there not being a single doctor or PA available to see my daughter, without yelling or cursing might I add, I was later sent a letter of discharge. This came as a complete surprise, as I was never contacted by Dr Garcia as requested and as a paying patient I should be able to vocalize my concerns without fear of being retaliated against. I am grateful to be forced to find a pediatrician that will actually be able to see my daughters when they are sick during normal business hours, but am severely disappointed by how this situation was handled.

Dr. Garcia and her nurse are amazing. Every time I take my sons in, I leave feeling like we got…read moretaken care of. She is an amazing pediatrician and we are lucky to have found her. Norma that works the front desk is superb. I've called a few times about prescription refills, doctor's notes for school, etc. and she always is a delight to talk to.

1816 Pediatrics - pediatricians - Updated May 2026

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