Excellent medical care. My family has used Geneva Family Practice for years. Their doctors truly…read more care about each patient and take the time to talk to you and answer questions.

Here's the short version: If you care for your own well being or especially the health of a loved…read moreone and are lucky to live within reasonable distance to Geneva Family Practice, you will find no more capable hands. Dr. Rivers is as fine as physicians come. He works in perfect synergy with his own outstanding staff. I have unfair and obscenely high standards for medical professionals. I will only endorse those I hold in great esteem. The longer story of how I came to find such admiration and respect for this family practice can be read in detail below. My father had a brush with death so close that the ICU attending told him "sir, if 0 is the least serious case we see in this unit which handles the most severe cases, and 10 is the worst, you are an 11." That's an exact quote. Here are the details of his pre hospital visit thru discharge. Dr Rivers office and staff played a crucial role in his being alive. For that they have earned my eternal gratitude The infection likely entered his bloodstream around the time of his office visit yet hadn't proliferated systemically sufficient for detection by medical professionals via his symptoms and vitals. Sepsis is pernicious, elusive, cunning and dreadfully fatal. It must be said that Geneva URGED him to go to the ER out of an abundance of caution yet he outright refused (especially considering the national IV bag shortage). His symptoms initially emerged Saturday 11/09/24 in the evening, he had an at home IV administered Sunday, went for the first available appointment Monday 11/11/24 and Tuesday at 5:30 AM I called the ambulance as I happened to see him go into septic shock (I stayed in his room out of caution concerned by worsening symptoms following the first antibiotic dose). Dean, from Dr. Rivers office, stayed available through the weekend (when the clinic was CLOSED and he was OFF THE CLOCK) while my father was in the ICU with septic shock to hassle the lab to forward the sensitivities of the culture that was taken while he was at their office the day before his hospitalization. NOTE: The PA gave him the PRECISE antibiotic MOST sensitive to the strain of bacteria he was infected with based on the urinalysis culture. It's likely the sepsis would have killed him that evening without that first dose of Cipro. The PA (I'm so sorry I forgot your name) that saw him gave him the exact dosage recommended by his attending hospital physician on his discharge. Basically, complete the course Geneva set. I'm seldom impressed by physicians. There are so many cases of both experienced and inexperienced doctors who are stubborn in their ways and who do not keep current with the latest publications on novel approaches to familiar or unfamiliar maladies. Dr Robert Rivers mind is sharp and his faculties keen. I imagine he's seen so much over his lifetime as a board certified general practitioner and surgeon. Dr. Robert Rivers wears a humble guise for a man possessing such adept powers of observation. He is comprehensive in his examination which is a largely abandoned practice in our modern era. Another of his gifts is the breadth of his knowledge combined with an open and agile mind. He listened intently while I blabbered on about my father's unique history. He listened to a suggestion I offered based on a case study that pertained to a new condition my father has following his hospital discharge. Dr Rivers was familiar with the underlying condition and knew of a similar case that went untreated and resulted in a fatality. He gently probed my father for more information then patiently went over his medical history landing on each area of crucial concern with an effortlessness that can arise only from experience. He then ordered the necessary diagnostic testing that would ensure insurance covered the therapeutic approach we discussed exploring. After blood work was collected he administered a first dose to commence this course of action. His staff is simply amazing, Lindsey at the front desk, Dean, the PA (who helped save his life)...I thank you all!

THIS PLACE IS PHENOMENAL. the employees are so so so kind to the elders especially one in…read moreparticular i believe his name was Chase Zombo (I believe that's what my father said) he was so kind and respectful to my dad. We need more Chase Zombos is the world.

My dads has lost 25 pounds since moving in here 14 months ago. My parents bought in to the Holmstad…read moreat no small price with their full awareness that my dad has celiac disease. After months of numerous phone calls, face-to-face talks, and visits, they still are serving my dad meals with gluten, knowing he has celiac and that his celiac is cancer-causing. It took an oncologist diagnosis of celiac-aggravated Stage 4 cancer, and threats of legal action to FINALLY get them to comply to serving him gluten free meals. ONLY LIVE HERE IF YOU WANT YOUR LOVED ONE TO MEET A QUICK END.

To whom it may concern, It is our pleasure to commend Sarah…read moreCardona for being an extremely conscienscientious and skillful nurse. She is truly a benefit to your company. Thank you for sending my husband a friendly and caring nurse for his wound care. Sincerely, Susan and Wayne Matejka

My husband needed in home physical therapy after his hip replacement. Robin came to the hospital…read moreto introduce herself, answer questions and arrange the schedule for home PT to start. She was understanding and flexible when his discharge got delayed two days. Jennifer came 3x week for 2 weeks and we can't say enough positive about her. She is competent, knowledgeable, professional, courteous, reassuring and a delight to work with. Cindy RN came for the one allotted visit and was knowledgeable, professional, and helpful in answering some medical questions and in teaching us how to apply the wound dressing. She even provided us with better supplies than the hospital gave us at time of discharge. We highly recommend DMJ, Robin as the healthcare liaison, Cindy in the nurse role and Jennifer as the PT. Now we transition to outpatient PT but it certainly has been convenient these first two weeks post-surgery having them come to our home!

Having a great experience with my physical therapist. Very comfortable there. They are very…read moreknowledgeable and know what they are doing to help relieve pain.

Five stars are not enough for the quality of the care which one receives as a client at Fox Valley…read morePhysical Therapy and Wellness. I found Chris Kelly when he and Mary first opened Fox Valley P.T. and Wellness when my husband required specialized Physical Therapy after spinal surgery and months at Marionjoy and the treatment from Chris was exceptional! For myself, I have received P.T. from Chris following 2 knee replacements.. both knees are still strong after ten years. in the interim I have returned for P.T. for shoulder , back and balance issues which have been resolved each time under Chris' personalized therapy and home exercise plan. All the personal are friendly,the facilities are immaculate and parking is convenient. Chris is knowledgeable,respectful and patient. Chris and Mary have created an exceptional environment.

When my husband found out he had esophageal cancer, his brother pulled some strings to get us in to…read moreNorthwestern /Delnor. Otherwise we would still be trying to get appts at Duly. EVERY SINGLE PERSON AND INTERACTION we've had with the cancer center has been compassionate and professional to the nth degree. The care has been unmatched and individual to his needs as well as the needs of me and the family.

Best Doctors ever I truly am blessed to have Dr Spring Piateck as my attending Doctor she takes…read moretime to answer all my questions she also is a great listener. She shows empathy towards me since I tell her am afraid when a t st is done to me The service is great as soon I come here they welcome you and they offer you a bitter water and a snack. After seeing the Dr they take time to Schedule your next spot and also any test needed Staff is great and they have complimentary valet Parking I will never change my director she is great very friendly staff

This place is wonderful if your loved one needs bare minimum help. They are understaffed and they…read moreprovide poor training. My father was having issues adjusting and the only doctor or nurse visit he received was over the phone. It just got worse from there. We had to move out because their staff couldn't handle him. They raised his care level drastically after one month. They overmedicated him to zombie status. To add insult to injury, they overbilled us on the last month. I would recommend this place if you need to get back at someone. Otherwise, steer clear.

I am so pleased with this memory care facility…read more Everything is clean....and the CNAs and all staff lead with a smile! they make my mother feel like she is home. These folks understand customer service as well as the complexities of caring for folks with Dementia. I strongly recommend Autumn Leaves to those folks with a loved one who needs quality care. Thanks to Danielle, Stephanie, Dawn, and all of you there. You are a true true blessing. steve.

I chose Alden for my aunt and it was a wonderful experience from start to finish. Clean and…read morewelcoming and the staff is 100% above the mark. The care that my aunt received was beyond what I expected for a facility as I know they are usually overworked and underpaid and have so many to take care of. Her caregivers were attentive and loving and went out of their way to make sure I was updated if anything occurred. I would recommend Alden of Waterford to anyone looking for care for a loved one.

Alden Horizon Independent Apts Is terrible place to live…read more They are abusive to some seniors. They say one thing, then say they never said it. I have been needing a new toilet the manager Candace Avila says I can use public toilet. I pay me rent, I have no reason to be treated like this I am sure buy writing this they will do something to me.

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.