Wonderful service. They were able to get my vehicle in right away and had repaired within 48 hours…read more Also, they kept me informed of the repair status via calls and emails. The free loaner car was appreciated as well. All in all a 5-star customer experience

Friendly folks. Very helpful and took care of my needs. Timely and explained what I needed to do…read morefor my repair and gave me options.

Rusty and Reilley did an amazing job with my 02 F350 over the past couple weeks. I'd trust them…read morewith all of my automotive needs! My heater core had a leak, anti freeze found its way into a few electrical systems and fried some boards. The guys in the shop were very dedicated to getting things put back better than new! Anyone that has ever worked with electrical problems knows it's a complete PITA! Thanks guys for taking care of me!

From the owner: If you've found yourself in a sticky situation, it's important to choose a reliable towing and auto…read morelockout company. You want one that will put you first, arrive quickly and never try to overcharge you. That's why you should hire Rusty & Son's Towing, Auto Repair & Snowplowing. We've been serving residents of Waterville, MN and surrounding areas for over 20 years, and we're proud of our good reputation. We also provide automotive repair, tire change/repair, jump starts and snow plowing services. Call today to work with a company that will treat you like family.

Had a flat tire. Called roadside assistance through my ins company. Deans came up as to who was…read morecoming to change it. I have a spare that hangs on the back with a cover on it. It was extremely hot out. So when the man had changed out the tires for me I told him to just put the flat and cover in the trunk. I told him it's to hot out and when I get the flat fixed I will have them put the cover back on, not to worry. Well was informed by the garage that fixed my flat, they cannot put the cover back as it was damaged. The zipper area was ripped out of the cover liner. Now I cannot put it back on. Called Deans explained what happened. Was asked what year my car was. Told him, 2010. He said it was probably just dried out from the sun after so many years. (I don't care how old it was, you damaged it.) I stated now anyone can walk up with a lug wrench and just grab the tire. He stated they can do that with the cover on. I get that but it wouldn't as easy. Not to mention the bolts will now be exposed the weather, you know, rain, snow the things that rust out metal. I have contacted my Ins to inform them that damage was done by Deans, and they will not make it right. Maybe Deans should be taken off their list.

Had a flat tire on a Sunday in Saint Peter and AAA found someone from this shop to come change my…read moretire. My spare was just a donut and I still had 282 miles to drive to get home. The gentleman who came to my rescue not only directed me to his shop but followed the ten miles down the highway to make sure I didn't have problems till we got there where he found a good used tire and mounted it so I could make my way safely home.

Very poor customer service. I had my vehicle towed by them and upon arrival at the destination, my…read morerear window was shattered. Aaron gave me the run around and after numerous phone calls I finally stopped into the shop to resolve the issue. He flat out refused to pay for the damages and would not even split the repair bill. Aaron said, "If I paid every time something was damaged I would be broke." Overall if you value your vehicle do not ever take it to Aaron's Automotive Towing and Repair. They do not take responsibility for their negligence.

I posted a similar review on Google, and I'm personally from St. Paul, MN. Reach out to me if you'd…read morelike further info. Positive: Professionalism I cannot say enough great things about the team at Aaron's Automotive. My first interaction was when Aaron himself picked me up on the side of 35, in the newest model tow-truck I've ever seen in my life. He was nothing but the utmost professional. I had no specific place to go for repair, and Aaron offered the services at his shop. This was yet another time I was impressed with his service. My vehicle turned out to have some significant issues, and Aaron and his team did an outstanding job helping to navigate to the absolutely-most-cost-effective solution. The extended team at Aaron's automotive were courteous, responsive, and 100% professional. I'm writing this review because the excellent team at Aaron's automotive saved my rear multiple times in one go. I'm totally impressed.