By far the best front desk experience. Kira is a wonderful and caring patient care coordinator. Dr…read more Jason, Parham, nina, have helped me with my chiropractic, physiotherapy, and massage therapy needs. Been to few clinics over the past few years for my back pain. Got the best results at physioflow.

DO NOT Recommend PHYSIOTERAPIST I only saw physiotherapist…read morein the first session after that the assistant worked on my arm and worked on the wrong area. The exercise is done by different person who also is not the expert and it Is wasting time. They charge and invoice you for physiotherapist but the assistant and non-professional people do the work. YOU DO NOT GET THE SERVICE FOR THE MONEY THT YOU PAY. I will report to the association that why a non-licenced person does the work and they charge for the professional service and they write the name of the physiotherapist in the invoice.

First time going to a traditional chinese medicine clinic. I came to try out cupping for the first…read moretime. Booking was simple, I called ahead of time, and when I got there they had the patient intake form to fill waiting for me, along with a delicious herbal tea mix. The cupping experience was amazing, I didn't know what to expect and i wasn't disappointed. The clinic was clean, and the staff and practitioners were professional. They made sure to inform me of all the do's and don'ts for post-treatment procedures, and afterwards, they had a hot cup of tea waiting for me again to enjoy before I left. I had a wonderful experience. I'm looking forward to trying out the accupuncture there as well as the steam treatment.

Had a great acupuncture session here. The practitioner was professional and attentive,and the…read moretreatment really helped me relax and feel better.Clean, calm environment. I would definitely come back and recommend this place.

My family doctor has recommended that I visit a physiotherapist to better manage my pain after a…read moremotor vehicle accident. I've expected a mundane assessment and some hands on work but did not expect the extent of empathy and patience demonstrated from the time I entered the clinic, and throughout the session. The receptionist Daniela was welcoming, considerate and professional. My physiotherapist Alana was knowledgeable, extremely attentive and flexible- and somehow I knew the trust was established instantly and I have picked the right place for my recovery..

Progressing into your 30s does something to you. Suddenly you feel your workouts a lot more. And…read morewhy does even sleeping hurt me? You might not be able to stop the punishing passage of time, but at least you can get your body better adapted to it. Myodetox is the perfect place to help you with that. I've been going to Myodetox for months, and let me tell you, they absolutely know what they're doing here. My physiotherapist, Sabrina, is fantastic and I have been going to her regularly for months now. I've gotten random aches and pains magicked away in a 30 minute session. I have fixed issues that lasted for years in the span of weeks. She actively listens to your issues and prescribes the best treatment to target them by employing a mixture of hands-on treatment, exercise assignments, and even acupuncture. I also recently started seeing their new RMT, Mateo, and he's a perfect addition to anyone's wellness journey. I've had massages before, even massages at doctor's clinics, and yet none of them felt as clinical and effective as Mateo's. You're not just lying on a table and falling asleep for an hour. Mateo asks you about your problems, actively treats them, and (much like the physio sessions) assigns you homework exercises to keep the problems away. My back will be eternally grateful to his work. Myodetox definitely is on the higher range of the price spectrum but you will get the most bang for your buck. And if you've got benefits, there is no better place to use them!

When I first called to make an appointment for a massage the receptionist was rather abrupt and…read morerude on the phone. That did not leave a good first impression. Actual experience there was different. The receptionist greeted me warmly and asked me to fill out some forms before my scheduled appointment. The actual massage was wonderful. I was so relaxed and I didn't want it to end.

I recently visited Central Physio in Scarborough and had a genuinely positive experience…read more The clinic felt organized and calm, and the staff were welcoming from the start. My therapist took time to explain what we were working on and why, which made me feel comfortable and confident in the treatment. I never felt rushed, and the overall atmosphere was professional and respectful. It's clear they care about the quality of care they provide. I'm glad I found this clinic and would recommend it to anyone looking for physiotherapy in the area.

Friendly staff, easy to get to working with Maria twice a…read moreweek physiotherapy recovering from Hip Surgery

I hate a horrendous and unprofessional experience with Dr. Sheena Wu here. Dr. Wu felt very…read moreinexperienced right from the start. The only way I can explain it, was that it felt like I was her first ever patient. For example - she asked me all the possible allergies I might have, running through this whole list of allergens, even though I said I am only allergic to Penicillin. It felt like I was being interviewed by a student. I only came in for IV Immune therapy. I have had immune therapy many times. I have also seem excellent Naturopaths in the past. Following the awkward intake, I carefully instructed Dr. Wu that I required a butterfly needle as my veins sometimes will collapse with a regular catheter. Dr. Wu then inserted the needle in my arm and went right through my vein, she painfully inserted the fluid into my system instead of the vein. She realized she had made a ridiculous mistake and then pulled the needle out and while inspecting and talking to me about what happened or what could happen, she kept then pressing on the bleeding area. Never offered me a band aid. The whole experience was incredibly uncomfortable and a waste of my time. I left having never received the therapy and my arm is in extreme pain, swollen and bruised now.

An amazing environment. All of the practitioners here are very kind to any customer. I highly…read morerecommend West end women's health.

I was actually referred here by a friend at the gym. She comes here for physio and speaks highly of…read morethe staff, but I didn't come here for physio, I came here for massage. As a powerlifter, one works through the aches and pains, but once in while you need to get it all relaxed for you so you can keep lifting all the things. I am THE WORST for scheduling a regular massage because it would be so regular I'd go broke. So I wait until urgent pains come up, like when my messed up left side go super messed up, to a point where it would hurt to move. My regular place didn't have any available appointments for the day I needed it or the day after, I thought I'd give Apple Creek Sports Medicine Centre a call to see if they'd be able to fit me in. And they did. I arrived about 10 minutes before my appointment and since it was my first time, I had to fill out intake forms, pretty standard. I was greeted by as staff at the reception desk, she was very friendly and I really appreciated that. They have a water cooler available at the waiting area, the waiting area is very clean. You look right into large space where they a lot of the physiotherapy happens. My therapist Sean came to get me at the time of my appointment, gave me a brief assessment of the more problematic areas and told me how the treatment will proceed. My massage with Sean was very good, he focused on the areas that was the cause of me going in, but he also reserved time to give attention to those spots that tend to get less attention, like the pecs that are often left last and sometimes even missed because time ran out. I've had one other treatment with Sean and his method is consistent. My treatment was about the same and I really enjoy that. Rested a few days and went back to the gym to get "dem gains". Their massage therapy services does cost a few dollars than average, but since I'm not good at planning ahead for this things, it's just the price I have to pay.

Let me just start out by saying that they are getting 3 stars on the merit of poor communication…read moreinvolved. What was supposed to be logically simple ended up being a complete nightmare. I was involved in a not at fault accident in January when a Lexus of Richmond Hill driver crashed into my car while he was turning left. Luckily, we were all okay but it left me with a whiplash injury that was diagnosed by my MD and physiotherapist/chiropractor at Apple Creek. At the beginning of my visits, I was ill informed about the fact that my claims would not be submitted by them and that it would be this huge lump sum that I'd have to pay at the end. In fact, I was never told this clearly at all. My treatment lasted from January to April 2017 and at the end of those treatments, nobody mentioned anything and I was under the assumption that they were going to take care of the paperwork for me. 4 months later, in August, I received an e-mail telling me I needed to settle up a $972 invoice. Naturally, I was shocked because this isn't chump change. When I initially communicated through e-mail, I was given unclear solutions and answers as to what I should do so I finally phoned both my EHC and Apple Creek. When I spoke to Apple Creek on the phone, they admitted to the fact that they were actually changing management/infrastructure and to make *their* lives easier, they were telling "certain clients to file their claims themselves". They then told me that I could just file it online and no matter how many times I told them that I was on an individual plan and I *didn't* have an online portal, they just wouldn't listen. I finally paid the $972.25 that I was "owing" to put an end to this huge long nightmare of dealing with this and ended up having a huge interest owing on my credit card because of that. Once that was said and done, everything else happened at a reasonable time including reimbursement by both them and my EHC. In terms of therapists there, I've had a chiropractor and two different massage therapists. Both massage therapists were good although Jeanette really was excellent. Livia was my chiropractor and she was also professional and friendly. Overall, on the basis of just clinical practice alone, I can see why they get good reviews but this whole insurance thing has just been a series of poor communications that made my life very difficult; and this is the sole reason why I am so upset about this situation. Had I been informed about this from the VERY beginning of my treatments, it would given me a clearer idea of whether or not I was going to go forth with treatments in this practice because at the end of the day, I'm very focused on efficiency and ease of services for the client. So finally, 10 months after my accident, this has all been resolved but unfortunately, I will not be returning here for my needs and will seek care elsewhere should the need arise again.

Wonderful experience at this clinic! I requested a specific treatment and was able to move between…read moreclinicians to accomplish my goals. Scheduling was very flexible and I never felt restricted.

Problematic Business Practices. When I booked my massage, I booked it at the rate of $107, I was…read morethen charged $141 in the end. I was told that in fact the day before my massage the rates when up, and that the individual massage therapist rates had gone up on top of that. I am all for paying for good care. The issue is that this was never communicated to me and they are refusing to charge me the rate that I was quoted. I will never go back, and neither should you! When care providers are unethical - this effects the care that is received.