I contacted 101 Mobility for our elevator project. During our initial meeting on August 13th, we discussed two models and the representative said he will provide me with quotes for both. He was supposed to discuss one of the elevators with another franchisee to see if it is suitable for our home. About a week later, I received the quote for one of the elevators and the representative informed me that he will find more info about the other model. I replied and asked if I could see one of their previous projects to see how the elevator looks/operates as they do not have elevator displays in their showroom. I followed up again last Friday, but have not heard back from him since August 22nd. If you are considering them for an elevator install, I hope your experience will be better than mine. read more

This company has lousy customer service. I was lied to when I was told the batteries that I'd like replaced took a long time to obtain. I have learned that the main office where the product is built is less than 8 mi from them and they have the batteries in stock. I was put on hold during a phone call, nobody ever came back so I hung up. I left another message and nobody has returned my call. read more

101 Mobility was an absolute God-send for our family! Brad assessed our urgent need for an outdoor power vertical wheelchair lift and had a crew out soon to install it. Geoff, Jason and Brendan were very professional yet personable installers. The unit works like a dream and we are so thankful to have found 101 Mobility! read more

Installed a chair lift for our subdivision pool. Great to work with, it was a process for them to install because of permits etc., they did a great job of communicating where they were in the process. Also, did a great job on installation. read more